#BuildaBetterEden - Community Planning: June 2013 - Suggestions Welcome!

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#BuildaBetterEden - Community Planning: June 2013 - Suggestions Welcome!

Ansley Ansley
Quote:
Originally posted by Lady of the Lab
I feel like that would be fair and I am interested, particularly if it applies to new products as well.
I'll mention it to Fred the next time we chat. I can see the upside to it but I'm sure he knows more about the downsides of the process. As in maybe a lot of products can't be pre-ordered? (I personally have no idea as I've never been on the purchasing end of things with EF, but I have purchasing experience in other industries.)
06/11/2013
This Is For The Birds This Is For The Birds
Quote:
Originally posted by Ansley
"Or maybe more of a double points system once a month, even if its just for a day or maybe a week."

No way. It's a very special treat and only happens two or three times a year.
This is understandable. Didn't realize it had already happened two/three times a year. Being here since only October, this is the first time I actually caught/seen one.

I know I searching for a certain topic, I ran across an old forum from 2012, it didn't have any responses, but the question was something I had been trying to search lately as well. With that being said, not sure if this would be the place to put it but on some product pages you have the rank of "Top 10 (toy category)", "Top 50", & "Top 100", maybe if that rank could become clickable and it took us to a page that listed those top 10 products, or top 50/100.
06/11/2013
Ms. N Ms. N
Quote:
Originally posted by Ansley
Thanks for this, there are a few things I'd like to see done with the follow-ups.
I think most of us would agree that the current follow-up system can be inadequate sometimes. What do you have in mind, Stormy?
06/11/2013
SMichelle SMichelle
Quote:
Originally posted by Pete's Princess
Have some kind of pre-order system. It is so frustrating when what you want to purchase is out of stock for months. When it does come back in stock it is out of stock again within days or sometimes hours. I am not sure why more of popular items ...
The trouble with this, I think, is that Eden doesn't always know when or if an item is coming back in stock. Sometimes contracts with toy companies, etc, need to be reevaluated, and items that EF thinks are coming back might not actually be coming back. Also, a toy company could very easily discontinue a toy even though Eden still has it listed as being simply out of stock here.
06/11/2013
Basalt Basalt
Quote:
Originally posted by Ansley
I'll mention it to Fred the next time we chat. I can see the upside to it but I'm sure he knows more about the downsides of the process. As in maybe a lot of products can't be pre-ordered? (I personally have no idea as I've never been ...
One problem may be that I believe there is some law about how long stores can hold onto someone's money before shipping the item. Or maybe it just requires a notification to the customer and getting their approval.

I don't know what the law says, but I assume many people would be upset if they pre-ordered and had their credit cards charged but the item still hadn't shipped 30 or 60 days later. Depending on how often items are received by EF for restocking and how many are received at a time, it could take many cycles to fulfill backorders. The number of backorders should probably be limited to mitigate this problem, but then where to draw the line? Setting a limit for backorders is similar to just letting the product run out of stock. And if there were a limit that had already been exceeded, new customers would be in the exact same situation as they are now with out of stock items.

One exception would be if EF can reliably receive enough stock to satisfy demand. If they could place an order each month that was big enough to satisfy all pending backorders, then no one would have to wait more than 30 days for their backorder to be filled. It would be similar to making a custom order, where EF orders the items for specific customers who have already prepaid.
06/11/2013
TJtheMadHatter TJtheMadHatter
I think it would be nice if you could shop EF by price. I think it would make it easier for a newbie to the site, and help a lot with add-on sales. Since having to go to a type, then choose the price there, back and repeat, can be a hassle (going from type to type to browse). I'm thinking toys in price tiers. All toys. Just a different tab, than what's already there. I love the tabs that are available, but I feel like you have to be specific about what you're looking for in order to browse.

I'm not a big fan of the pre-ordering. There are a lot of toys I'd love to be able to pre-order, but can't. If the toys sell out in pre-orders, how does that work out for the rest of us? It puts us out and we're having to wait even longer. I would suggest that EF get a better handle on their re-stocking dates. The alerts for products doesn't give much notice to someone who is waiting. An accurate re-stocking date allows people to get ready and keeps them attentive to the site. If there is no re-stocking date, they may go else where.
06/14/2013
Woman China Woman China
Quote:
Originally posted by TJtheMadHatter
I think it would be nice if you could shop EF by price. I think it would make it easier for a newbie to the site, and help a lot with add-on sales. Since having to go to a type, then choose the price there, back and repeat, can be a hassle (going ...
Ok... I am going to do my best to explain this
Price

Oh!!! We can upload pictures here too! makes it mucho easier! It's not on the tab though, but when you go into select various sections (like dual action vibes, g-spot, strap-on etc...) it is there.

I agree with you though about the pre-ordering idea. I personally would love to see a countdown feature or something that is updated daily saying at this time and date there are 3 Elevens in stock.
06/16/2013
Woman China Woman China
I just tried to do a comparison of the Smart Wands so I could see all the pro's and con's side by side.

One of the things that are annoying me about shopping and using the comparisons is that on the new product page layout, if a colour is sold out, it will no longer show up. Now, if you go to compare two items and your want ALL the comparisons, you have to click on each colour, click on compare. So if a toy has three colours, you have to click on each colour, then add it to your comparison. If a colour is out of stock, you can miss out on your favourite reviewers pros and cons.

Is it possible to get all the comparisons for the toy with just one click?
06/16/2013
Ansley Ansley
Quote:
Originally posted by Woman China
I just tried to do a comparison of the Smart Wands so I could see all the pro's and con's side by side.

One of the things that are annoying me about shopping and using the comparisons is that on the new product page layout, if a ...
I imagine that would be annoying. I passed your comment onto the developers.
06/17/2013
TJtheMadHatter TJtheMadHatter
Quote:
Originally posted by Woman China
Ok... I am going to do my best to explain this


Oh!!! We can upload pictures here too! makes it mucho easier! It's not on the tab though, but when you go into select various sections (like dual action vibes, g-spot, strap-on etc...) it ...
Thanks for taking the time to do that for me, Woman China. I knew about that feature, though. I was just thinking about all items, by price rather than type. That way you can see all things at once, rather than having to narrow it down. As it is now, in order to price shop, you have to go into each different toy category (dildos, vibrators, anal toys). I'm a habitual browser. It would be nice to look at ALL toys in a price range, material type, etc. Not everything separate. I'm probably not explaining myself well. Thanks again for making that for me. I appreciate you going the extra mile.

*I just got a visual of a "count down" email from EF. lol What if they were to do that and within the few days proceeding the arrival of the toy, they sent blaring e-mails saying "THAT HUGE COCK YOU'VE BEEN WAITING FOR WILL BE BACK IN STOCK IN 36hrs and 19mins!!!" lol I know that that wording would NEVER happen, but just thinking about it made me giggle. Tee hee.
06/17/2013
animepanda89 animepanda89
Either stop or cut way back on the amount of jelly toys carried. It is fine for things like vibrating rings but not for penetrative toys. Also bring back books.
06/18/2013
indiechick indiechick
Quote:
Originally posted by Ansley
It's good to hear people say that. Private messages to me have sometimes expressed otherwise.
I guess you have to be careful with those that they aren't people who are just mad that they didn't win. Sometimes people get bitter, but to judge and entire community is disrespectful. People get put up because they did something very well, anyone who is trying to take away from that should be ashamed.
06/19/2013
WestTexasBarbie WestTexasBarbie
Quote:
Originally posted by Trysexual
Maybe have a system of photo/descriptive badges on our profiles that indicate our interests in types of sex toys. (ie: gender, sexual identity, lingerie, butt toys, vibrators, Bondage, etc). I'm thinking along the lines of video game loadout ...
That sounds like an awesome idea!
06/23/2013
Willow Wand Willow Wand
Quote:
Originally posted by Ansley
"I'd love to see a pretty standard questionnaire that all members can fill out and post on their wall. "

That's what your bio is for. You can put anything you want in there.
What is the point of asking people their thoughts if you are going to be rude and shoot down all thoughts. If you don't like it, there is no need to reply in a rude manner, you could simply skip over the post and keep[ reading, or stop asking, since EF is obviously not taking anyone's thoughts to heart.
06/30/2013
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Total posts: 44
Unique posters: 19