Couture and Rechargeables

Carrie Ann Carrie Ann
Al Bloom
Related to: 
So I figured since we have Cal Ex in the house, so to speak, I should ask the question that's been burning in my mind for a month or more...

I have two of the Couture Collection pieces; one rabbit style and one traditional. Both of them give me major grief over using rechargeable batteries.

The Melody (rabbit style) won't even turn on with most of my rechargeables, even though they're fully and freshly charged. The Sublime (non rabbit) will turn on with them but most of the ones I own are too thick for it and get stuck inside the battery compartment. (I never realized some rechargeables are so much thicker than regular batteries. How odd!)

Anyhow...

I'm curious if anyone else has complained of having this issue or if perhaps I shouldn't be using rechargeables in these toys or something? I'm also curious if the mini couture pieces will have the same issue cuz I just don't keep many non rechargeable batteries around the house. And I want a mini! I don't want to buy one and then have to buy oodles of batteries, though...
08/03/2009
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Chou Wang Chou Wang
Quote:
Originally posted by Carrie Ann
So I figured since we have Cal Ex in the house, so to speak, I should ask the question that's been burning in my mind for a month or more...I have two of the Couture Collection pieces; one rabbit style and one traditional. Both of them give me ... More
I'm not very good in explaining physics but basically most of the rechargeables deliver much less power than the regular batteries. I remember running into these problems as a kid while using my Walkman rechargeables with LEGO and with some of my toy cars So my father explained me all that stuff back then and said there is nothing one can do but buy regular batteries.

P.S. My girlfriend got a LELO out of a similar reason. It has a docking station and doesn't need replacement batteries.
08/03/2009
Carrie Ann Carrie Ann
Quote:
Originally posted by Chou Wang
I'm not very good in explaining physics but basically most of the rechargeables deliver much less power than the regular batteries. I remember running into these problems as a kid while using my Walkman rechargeables with LEGO and with some of my ... More
I don't think it's a more/less power thing. I notice that with other toys but this is actually something in the design of the toy that makes them not work at all, rather than less effectively.
08/03/2009
Victoria Victoria
I too have noticed with some of my electronics - not just the sexy ones - that my rechargables are almost too big. The diameter seems to be a slight bit larger on rechargables.
08/03/2009
Al Bloom Al Bloom
Quote:
Originally posted by Carrie Ann
So I figured since we have Cal Ex in the house, so to speak, I should ask the question that's been burning in my mind for a month or more...I have two of the Couture Collection pieces; one rabbit style and one traditional. Both of them give me ... More
Well, I'm first of all sorry that you are experiencing any difficulty with our new Couture line. We did not design these for use with rechargeable batteries. Rechargeable units have an expanded battery compartment, as well as the proper electronics to optimize performance with rechargeables. Our units are best used with straight Alkaline batteries (we recommend Duracell Coppertop) for maximum performance. We only spec rechargeable batteries in our rechargeable units that come with all the recharging gear. You are raising an issue that bears checking out, though, and I will send some inquiries to our Engineers and ask them for the technical reasons why you are having this problem. Also, I read almost 100% of the inquiries that come through our warranty service company, link and I have not received any inquiries asking about rechargeable battery use in non-rechargeable units. Maybe the fact that most retailers "test" an item with Alkalines before it leaves the store (many just leave the batteries in place) the customer just sticks with the replaceable types. I hope this helps? The basic answer is we do not spec rechargeables in our non-rechargeable massagers...they are just not engineered that way.
08/06/2009
Carrie Ann Carrie Ann
Thank you for answering, Al!

I really love both of my toys from the Couture line. They're amazing. And while it would be nice to be able to use my rechargeables it's not the end of the world that I can't.

I'll just have to stock up on replaceable batteries.

Of course it brings to mind another question, though.

SO many people use rechargeable batteries for everything these days, trying to be more green. I wonder if some notation on the packaging stating the toy is not designed to be used with the rechargeable batteries would be a feasible option?

Until now I had no idea toys were designed to use one or the other.
08/06/2009
Backseat Boohoo Backseat Boohoo
I would really like to see more Cal Ex toys that can handle rechargeables. I use Eneloops for just about everything (toys, remotes, Wii-motes, etcetera), and having to run off to buy non-rechargeables just nags at me.
08/06/2009
Al Bloom Al Bloom
Quote:
Originally posted by Carrie Ann
Thank you for answering, Al!I really love both of my toys from the Couture line. They're amazing. And while it would be nice to be able to use my rechargeables it's not the end of the world that I can't.I'll just have to stock up on ... More
Good idea! I will raise the issue at our next round-table here...if we have to add much more copy on our packaging to cover every base, you will need a suitcase to get it home ...when CEN first introduced rechargeables in 1994, we couldn't give them away, and eventually discontinued them. Nobody would buy them! See how things go full circle? We also introduced Solar Powered vibes about 5 years ago...also, a stiff! Now, we are getting calls from Redbook and other publications that are writing about "green" lifestyles asking for samples! Looks like we may have to revisit that also.
08/12/2009
Al Bloom Al Bloom
Quote:
Originally posted by Backseat Boohoo
I would really like to see more Cal Ex toys that can handle rechargeables. I use Eneloops for just about everything (toys, remotes, Wii-motes, etcetera), and having to run off to buy non-rechargeables just nags at me.
Thanks, we will look into it!
08/12/2009
Nick Mahler Nick Mahler
I have had some ladies at my parties ask if rechargeable batteries will fit in different vibes. I have heard that 2 times now in the last 2 months so I'm guessing maybe manufacturers of mainstream are wanting you to have to buy replaceable batteries and not use rechargeables.
The new Couture Collection looks really nice and my party customers would probably snatch those up. When I sell my next Coutures I will recommend Duracell to be used for maximum pleasure.

Nick @ DallasNovelty.com
08/21/2009
Rocky LaFemme Rocky LaFemme
I have the Sublime and Enchanted and I use Duracell rechargeable batteries and have had no issues.
08/21/2009
J's Alley J's Alley
Quote:
Originally posted by Rocky LaFemme
I have the Sublime and Enchanted and I use Duracell rechargeable batteries and have had no issues.
Not all rechargeable batteries are super thick. I was able to use one set of mine, but not the other set.
09/03/2009
Al Bloom Al Bloom
Quote:
Originally posted by J's Alley
Not all rechargeable batteries are super thick. I was able to use one set of mine, but not the other set.
That is what we found also. All of our products are manufactured to specs for use of Alkaline batteries...Duracell by choice.
09/04/2009
Al Bloom Al Bloom
Quote:
Originally posted by J's Alley
Not all rechargeable batteries are super thick. I was able to use one set of mine, but not the other set.
Great!
09/04/2009
Al Bloom Al Bloom
Quote:
Originally posted by Nick Mahler
I have had some ladies at my parties ask if rechargeable batteries will fit in different vibes. I have heard that 2 times now in the last 2 months so I'm guessing maybe manufacturers of mainstream are wanting you to have to buy replaceable ... More
We are selling our products to a worldwide audience, so we have to cater to the broadest applications as possible for universal acceptance. The fact that some rechargeable batteries do fit is a good thing....unfortunately we can't spec every model battery out there, so we apologize if it's sometimes trial and error for users.
09/04/2009
Al Bloom Al Bloom
Quote:
Originally posted by Backseat Boohoo
I would really like to see more Cal Ex toys that can handle rechargeables. I use Eneloops for just about everything (toys, remotes, Wii-motes, etcetera), and having to run off to buy non-rechargeables just nags at me.
Sorry :-( We are looking at more rechargeable items to add to our lines, and as I said before, we apologize that not every brand of rechargeable battery will fit.
09/04/2009
Al Bloom Al Bloom
Quote:
Originally posted by Victoria
I too have noticed with some of my electronics - not just the sexy ones - that my rechargables are almost too big. The diameter seems to be a slight bit larger on rechargables.
Sorry...I have passed all of the rechargeable battery questions to our Engineers. Let's see what they come up with!
09/04/2009
Total posts: 17
Unique posters: 8