product guarantee?

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product guarantee?

Kurdt Kurdt
Al Bloom
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I purchased the Colt and I like the toy. However the cord where it attaches to the massager has become frayed so I don't feel it is safe to use anymore. I purchased it in April so it has been to long to go through Edenfantasys for an exchange or refund. Do you offer a product guarantee that would apply to the damaged cord?
08/10/2011
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Al Bloom Al Bloom
Quote:
Originally posted by Kurdt
I purchased the Colt and I like the toy. However the cord where it attaches to the massager has become frayed so I don't feel it is safe to use anymore. I purchased it in April so it has been to long to go through Edenfantasys for an exchange or ...
Unfortunately, our Warranty program is for 30 days from purchase. Our website link spells out the procedure to get a replacement. If I knew which item you purchased, I may be able to give you some repair instructions.
08/10/2011
Total posts: 2
Unique posters: 2