#AskEden - Glitch in Grabbing Items

HannahPanda HannahPanda
I was wondering if I was the only one who can't pick a color when grabbing an item for my Assignment Cart because the bar is in the way of it? It's been this way for weeks and I'm unsure if it's just -my- browser or not.
06/13/2012
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Quote:
Originally posted by HannahPanda
I was wondering if I was the only one who can't pick a color when grabbing an item for my Assignment Cart because the bar is in the way of it? It's been this way for weeks and I'm unsure if it's just -my- browser or not.
I use chrome and had this issue as well but if I switched browsers to firefox for example it worked properly. Now it works fine, you might want to try to clear your cache, I bet that will work. Good luck to you!
06/13/2012
ToyTimeTim ToyTimeTim
Quote:
Originally posted by HannahPanda
I was wondering if I was the only one who can't pick a color when grabbing an item for my Assignment Cart because the bar is in the way of it? It's been this way for weeks and I'm unsure if it's just -my- browser or not.
There are quite a few folks having this issue. From this thread Stormy let us know "Just so everyone knows, this issue has been presented to the designers and they are working on it. I just don't have an update at this point."

Things like this take time but Eden is pretty good about fixing things. If it helps, just copy the product ID or code and paste it into the product search page under 'Catalog ID' and grab it that way. Make sure you pick the right color/ID code.
06/13/2012
Total posts: 3
Unique posters: 3