Intensity....anyone had a shock when stim was turned off?

catgirl9 catgirl9
Not sure if I should post here or in a different section. Anyways, yesterday something super strange happened with my Intensity and I was wondering if anyone else has encountered this.

The Intensity was off and I had put the electrode gel on it, inserted and pumped it up. Then I pushed the power button to turn it on and I got a pretty strong shock. I hadn't even turned on the vibrations or e-stim yet, only the power button. It freaked me out but I decided to try again a few minutes later and when I did, everything was normal.

This was the only time I hadn't used lube (only used the gel on the contacts), but that was the only different thing. Has anyone else had this happen?
11/13/2012
  • Weekly Special: Hot Vibes! Buy 1 Vibrator And Get 1 FREE
  • Better Price Sale - Save 50%
  • Better Price Sale - Save 70%
  • Better Price Sale - Save 60%
  • Better Price - Save 40%
  • 1
  • 2
  • 3
  • 4
  • 5
All promotions
Gracie Gracie
Yes that has happened to me. I think it only happens to me if it hasn't been used for a few days, like during my period. I always turn it on and off before use now.
11/13/2012
catgirl9 catgirl9
Ah, okay thanks! I'll definitely give that a try.
11/13/2012
Robin-JOPEN Robin-JOPEN
Quote:
Originally posted by catgirl9
Not sure if I should post here or in a different section. Anyways, yesterday something super strange happened with my Intensity and I was wondering if anyone else has encountered this.

The Intensity was off and I had put the electrode gel on ... More
Hi Catgirl9,
What you experienced is not normal and would not be because you used the gel. Contact me directly and I can make sure you get a new one under the warranty. robin@jopen.com
Thank you!
Robin Stewart
Brand Manager
11/13/2012
travelnurse travelnurse
I hadn't had that happen but I did remove it before it was turned off and yowza it snapped a little on the external!!
11/16/2012
Nichole G. Nichole G.
Robin is the go-to person for all your warranty needs. Please feel free to contact her directly at her email listed above.
11/21/2012
RedKyuubi RedKyuubi
Never had this happen
11/21/2012
Total posts: 7
Unique posters: 6