Cheapness, Quality and Assorted Ravings

Bill Ditchburn Bill Ditchburn
Many times over the years people have said to me, ooh I love your gear, but it's so expensive, why's it so expensive? This popped up again recently on a review of our Glow flogger, so I'd like to take a little time to address the concept of cost. I'm sure no one will be surprised to hear that I don't think we are expensive.

Obviously we don't have the cheapest gear out there but in a sense that's the point. A company like Leatherbeaten will never be able to compete at the cheap end of the market. We're too small, for one thing, to be able to buy container loads of leather at extremely low prices. We're too North American for another, and try to pay our staff living wages; the hourly rate is currently $20, which isn't great for skilled labour but it's double minimum wage. And we're too picky, so we're not going to be using the cheapest materials we can find.

Like Adam from Xhale, we are also contacted on a weekly basis by factories in Asia. In our case, it's generally India and Pakistan, and they are looking to sell us bdsm gear at ridiculously low prices.

The problem from my perspective is that people then see these badly and unethically made products - they are all over the internet and local sex stores - and they become the yardstick by which value is determined. It's often hard to tell the difference between the good and the not so good from tiny pictures on the web, and people in general are not so knowledgeable about leatherwork that they can immediately separate the flash (but trash) from the great (but sedate).

Price is a good way to determine value, because it tends not to lie. As Adam says, retailers routinely double the price of the products they buy for resale. This covers their wages and overhead. Some will go higher, very few will go less. So, for example, if you find a seventy dollar braided cat o' nine in your local toyshop, you can figure the storeowner paid thirty five for it.

I have braided more cats of nine than I care to think about, and my best time for a 24 incher is around fifteen minutes, average twenty. There is also a hard physical limit to how many cats you can braid. If that's what you're doing all day every day, you won't be doing it very long. (Not if you're braiding tightly.) So let's say twenty minutes times nine = three hours to braid the lashes. Add in a couple of Turk's Head knots - I've tied even more of those than I've braided cats, and to tie and tighten takes me 35-40 minutes. Two per piece is well over an hour. And we haven't added in the time to braid the handle! We pay our staff as I said, $20 an hour.

So that lovely seventy dollar cat has some questions to answer about its cheapness. Where was it made? How was it made? Why is it so cheap?

At that price I would hope the lash is machine braided, but I don't know of any machine that can tie a Turk's Head. And if the store is buying it for thirty five dollars, there's no way it was legally made in North America. So the company selling it to the store is likely paying no more than twenty. Then, of course, the owner of the factory where it's made will have to make some money. And cheap as the material may be, it will likely cost something. So what are the people who actually make this item being paid?

I am quite happy to answer questions about our "expensiveness", but I'd love to ask a few of the cheaper product. What quality of material is being used? Does it carry an unconditional lifetime warranty against defects in manufacturing and materials? How happy is the workforce? How safe is the workplace? You can probably add a few yourself.

Why should a person who handcrafts a quality piece of work have it compared against a far lower quality piece of machine made (insert appropriate noun), as though they were equal?
It's very odd, and it may be a hangover from the days when all sex shops were trashy dingy holes and everything was so sordid it just made sense for the gear to be sordid too. We're trying to put those days behind us, and drag the quality level up. That necessarily involves higher prices than maybe people have been used to, but overall, having better sex toys available is a good thing. Right? A good sex toy, as we can read in the review section every day, is a step closer to Nirvana. A bad sex toy can be two steps in the opposite direction!

To summarise, because I know I ramble on.

Our prices are what they are because that is what we need to charge to stay in business, without compromising our quality and ethics of production. That means using the best materials we can, paying a living wage to our staff, and manufacturing our gear in Canada.

The question "Why is this so expensive?" becomes more meaningful when asked in conjunction with the question "Why is that so cheap?'

And to conclude, I'd like to say that this is in no way to disrespect or tarnish any other company on this or any other website. We all set our own rules as to how we operate and as long as we operate within the law, it's all good, right? It's just intended to answer a question I get asked a lot, primarily because of the prevalence of cheap product in this business.

Good, Just had to get that off my chest!

Comments welcome - crucifixions by appointment!

Billy
10/19/2009
Darling Dove Darling Dove
I see nothing wrong with shelling out a little bit extra to get quality products from companies like Leatherbeaten or Aslan Leather. All the high quality leather stuff I've bought, even though I haven't had it for long, really seems like it will last. Like I said in my review of your guys' restraints- I think that to put enough strain on them to break them, you'd be causing some serious physical harm to yourself before the restraints themselves broke. And at that point, you're just trying to do it anyways so it's your own fault.

The difference between quality leather and cheap leather is extraordinary. Cheap leather products usually feel like they are cut out of the stiffest, most plastic feeling leather possible (On that note, most probably arent real leather), they have unfinished edges, they have little give to them, and aren't very fluid. I do crafts and I have tried buying leather cording from the craft store for some projects. Some of the leather they use for that is the cheapest stuff in existence. It's as stiff and wiry as straw, and not flexible or soft at all.

So honestly I see no reason for people to complain. Spend a little more, and you're getting leaps and bounds above the cheap stuff, and I don't even think Leatherbeaten or Aslan is very expensive considering the quality you're getting from both of you guys
10/19/2009
Carrie Ann Carrie Ann
My partner has long made leather BDSM gear. I *know* how expensive and time consuming it is and am super duper picky about what I'll buy because of it.

Thirty dollar floggers? Pfft. Keep 'em.

I would buy leatherbeaten, though, for what it's worth.

Thanks for explaining the costs and how your company operates. Hopefully, it shed a lot of light for those who are looking at price without a realistic idea of what things cost to make and why.
10/19/2009
Bill Ditchburn Bill Ditchburn
Quote:
Originally posted by Darling Dove
I see nothing wrong with shelling out a little bit extra to get quality products from companies like Leatherbeaten or Aslan Leather. All the high quality leather stuff I've bought, even though I haven't had it for long, really seems like it ... More
Your sentiments are very much appreciated, Dove. I think what it is, is that as a nation (or two), we have become conditioned to expect cheapness, and that together with the distance most of us have come from actually making anything ourselves means we don't always get what is involved with manufacturing decent gear in a North American context.

I honestly don't think the person who said the Glow was expensive was complaining, as such. I know a lot of the reviewers here are students, for example, and they don't necessarily have the resources to buy the better product. On the other hand, the idea of expensiveness has got to be put in context for it to actually mean anything.

I entirely agree with you about Aslan, great quality products. I've known Carrie for years and it's good to see her going from strength to strength.

Don't talk to me about bad leather. It's a very sad thing indeed. And at the very bottom end of the bad leather scale - you may not believe this but its true - is a product that's made from leather sweepings and dust that is glued together and pressed into sheets.

Makes me want to shower, just thinking about it!!
10/19/2009
Gary Gary
Quote:
Originally posted by Bill Ditchburn
Many times over the years people have said to me, ooh I love your gear, but it's so expensive, why's it so expensive? This popped up again recently on a review of our Glow flogger, so I'd like to take a little time to address the concept ... More
This is an excellent post! While I do have a general idea of how cost relates to various aspects of production, your specific breakdown was very insightful.

I think (and hope) that with so much information readily available nowadays - 24/7 via the internet, that people will spend more time questioning and researching these sort of things for themselves.

On a sidenote... your comment about the 'sheets of sweepings and dust', reminded me of the apple processing factory that I worked in for a few months after I got out school (until I saved enough money to move to the city). The apple counterpart to this would have to be 'Apple Butter'. I will still eat apple butter, but most people wouldn't if they only knew
10/19/2009
LicentiouslyYours LicentiouslyYours
Bill - Thanks for this great post! What great insight into the process of making toys and the mindset of smaller companies such as yours. I appreciate that you commit to paying your employees living wages and refusing to produce products you don't believe are well made.

I would love to see all our Eden Link members talk more about this kind of thing. I think it's really interesting to learn more about the inner workings of your companies and for us all to remember these companies are made of real people, working hard and often braiding their fingers to the bone!
10/20/2009
Owl Identified Owl Identified
I really appreciate this post and I wish that more companies would make a commitment to treating workers at ALL stages of production ethically. I am only one person, but I will ALWAYS take an ethically made product over an inexpensive but unethically made one, even if I have to save my pennies a little while longer.
10/21/2009
Owl Identified Owl Identified
I also just want to link back to a discussion I started in Eden Link asking ASLAN about how they address these issues at their company. They are another Canadian-based company that is dedicated to fair production practices, which is something to keep in mind when shopping!

The discussion can be found here
10/21/2009
LiftedUp LiftedUp
Thanks for the great post Bill!

This exact issue is something that I consider DAILY when making any purchases, or researching new product. I've been burned too many times by cheap crap in all areas of retail from household, sporting, electronics, and yes, even sex toys and bondage gear! Thankfully, I learned my lesson fairly early on, and relatively quick. I research most of purchases quite heavily now (which is one of the reason Eden Fantasys is so perfect for me!) and only buy quality products. I've come to realize that for many cases, in the end, buying cheap product to start with, will only end up costing you 3 times as much in the long, after you continually have to repair/replace things, and eventually end up buying the one you should've bought to start with.

Just my $.02 and thanks for sharing yours.
10/21/2009
Bill Ditchburn Bill Ditchburn
Quote:
Originally posted by Owl Identified
I really appreciate this post and I wish that more companies would make a commitment to treating workers at ALL stages of production ethically. I am only one person, but I will ALWAYS take an ethically made product over an inexpensive but unethically ... More
Thanks, SL&PL! Our employee "policy" is actually quite possibly the loosest imaginable. We only have one employee at the moment, and she is a long term friend who has worked with us for around seven years. She has an MSc in Environmental Science and a BEd, but her passion in life is choreography, and she is pretty talented in that direction. She also sings (she calls it singing) and performs live around the country with her partner, Canadian music legend, Washboard Hank. She's not big on hanging out on the internet, so she probably won't be getting involved in EF, but here she is with Hank at the Great Northern Picnic last summer, doing a song about their cat, Opal. the amazing muriel rankimer

She picks her own hours, comes in when she pleases, goes home when she pleases, and pretty much works on what she pleases, and we tend to balance out the work, based on what we like doing, what we don't likee doing and what we have to do anyway. It's a good fit. She tends to be travelling to festivals in the summer when we're least busy, and and short of cash in the fall and winter when we're busiest. I find the unstructured schedule fits both of our lifestyles.

The third member of our team, my partner Kristina, is currently at school in the third year of an Environmental Technology diploma, (just won a $2000 scholarship for highest GPA in the program!!) and comes in on an as needed basis to do anything that requires extreme precision, which is something she excels at; so for example she cuts hides into 5/16" spirals for turk's head knots, using a scary little hand tool called an Australian strander.

We do our best to purchase from companies that we're happy with and know how they operate. For example, and this may be giving away a trade secret, but whatever, we buy a lot of our hardware from the Mennonite communities around SW Ontario. The ring in this piece link is in fact a flexible hame terret, an item which attaches to the frame (aka hame) of a draft horse collar.

They may not be the cheapest, but they're local and I think they have maintained a perspective on what's important that the larger community has lost. So around Wellington County, Mennonite farmers still use draft horses to plough fields; and as a result there is a demand for good quality hardware and tack, a business supplied in large part by local foundries, of which there are several, and which I believe are also Mennonnite owned. I love going out there to pick up supplies; once you get onto the back roads it's really calm and peaceful. I once saw a team of five horses, harnessed abreast, coming over a rise in a field, and it was so awesome, I almost came off the bike! At the suppliers, which is a old barn with all kindsof neat stuff in it, there are kids all over the place, wearing miniature adult clothes and playing, with very serious faces, on home made tricycles. You just have to love it.

Anyway, I've been and gone and rambled off again. I think I'm going to have to cut back on this coffee stuff at breakfast!
10/21/2009
Bill Ditchburn Bill Ditchburn
Quote:
Originally posted by Bill Ditchburn
Thanks, SL&PL! Our employee "policy" is actually quite possibly the loosest imaginable. We only have one employee at the moment, and she is a long term friend who has worked with us for around seven years. She has an MSc in ... More
so this is actually the link for "muriel"

sorry 'bout that, bit too excited
10/21/2009
Bill Ditchburn Bill Ditchburn
Quote:
Originally posted by Owl Identified
I also just want to link back to a discussion I started in Eden Link asking ASLAN about how they address these issues at their company. They are another Canadian-based company that is dedicated to fair production practices, which is something to keep ... More
SL&PL
I think this is a valuable discussion topic. I know Carrie and Aslan have a very strong commitment to fair employment and production practices.

She also tends not to play adversarially with other manufacturers. I remember vending next to her at International Ms Leather back in 2000 or 2001, and she was draggin people over to our booth and making them buy Josephine paddles. She was our best salesperson!

Is this a discussion you are considering extending to other manufacturers on the site? I'm sure many people here would be quite interested to hear what they have to say.
10/21/2009
Bill Ditchburn Bill Ditchburn
Quote:
Originally posted by LiftedUp
Thanks for the great post Bill!

This exact issue is something that I consider DAILY when making any purchases, or researching new product. I've been burned too many times by cheap crap in all areas of retail from household, sporting, ... More
Thanks Lifted Up
I think this is something that people are starting to get, which is great, because it's such a huge issue. Cheapness is, ironically, a highly prized attribute of almost everything, but unfortunately just because we can afford something, it doesn't follow that that thing is going to function effectively, or give us what we need from it,and that can be pretty serious.

I've been reading, actually listening at work, to a fabulous book by Michael Pollan called the Omnivore's Dilemma, in which, among other things, he traces the natural history of supermarket food product, and talks about the health implications of the commodification of the food chain. The achievement of cheapness and scale and homogeneity of food is also reducing the nutritional value of what we eat to an alarming degree, and contributing to epidemics of obesity, diabetes, heart disease and so on and so on. And that's without really talking about GM, which is a whole other ball of wax. He also does a great job at looking at what he calls the Corporate Organic foodstream. Highly recommended reading!

On the other, more positive hand, where I live in Peterborough, Ontario, there is a truly excellent twice weekly farmer's market, with real farmers, around a hundred of them. In the fifteen years I've been going there, the number of local organic growers has skyrocketed, as has the overall number of people grocery shopping there, and i think that's a really positive development. On yet another hand, it means I now have to get up earlier and earlier so I can get my veggies, because if I'm not there before the crack of noon, all the spinach will have been driven away in SUVs by early risers from the suburbs!
10/21/2009
J's Alley J's Alley
I am lucky enough to have the whole Ankle/Wrist Restraint set made by Leatherbeaten. I can honestly say because of comfort and quality I would easily spend two to three times the average price on these pieces. We are talking well made items that will last a long time when properly cared for. I look at my purchases over time. I am more likely to spend $80 on something that will last me a year or two over $25 on something that might last a month. If you break down the overall costs, plus look at the quality and the level of content the items bring you will more apt to spend a little money.

I do agree that society wants cheap. I don't, I like high quality and I am ok with getting what I pay for in my items. At least I am not having to replace an item that should (in theory) last a long time.

Plus, look at it like this (for me anyway). Use the lower cost BDSM gear. Does it hold up? Was the experience good? Probably not the best experience ever, so I am big on recommending quality products, especially when your body is involved. Thank you very much I treat my body well because it takes care of me. Your skin is your largest organ. Take care of it and treat it well, you will love the rewards!
10/21/2009
Alan & Michele Alan & Michele
Quote:
Originally posted by LiftedUp
Thanks for the great post Bill!

This exact issue is something that I consider DAILY when making any purchases, or researching new product. I've been burned too many times by cheap crap in all areas of retail from household, sporting, ... More
This is the case for us too, and having only recently been given the pleasure of trying one of Leatherbeaten's high-quality products for myself, it's the first company I'll turn to for this kind of equipment regardless of price. Like LiftedUp indicated, it's cheaper in the long run to get something that's going to last.
10/21/2009
Liz2 Liz2
I have zero experience in marketing but I believe the sex toy industry has suffered by the introduction of far too many cheap toys, that do not deliver. I have friends that are v negative on toys based on prior negative experiences. Jelly, motors that brake almost immediately and toys that just don't do the job.
Quality costs; I have fewer toys but I try to go for quality and predictability with toys that will last.
Perhaps I can then pass some of them on to my daughter that I hope to have.
10/22/2009
Sir Sir
Quote:
Originally posted by Alan & Michele
This is the case for us too, and having only recently been given the pleasure of trying one of Leatherbeaten's high-quality products for myself, it's the first company I'll turn to for this kind of equipment regardless of price. Like ... More
Definitely, I agree.

I love Leatherbeaten products, they're beautiful and worth their price tag. Quite honestly, as opposed to other products of similar build, they're not priced much higher.
10/22/2009
Miss Jane Miss Jane
Quote:
Originally posted by Bill Ditchburn
Many times over the years people have said to me, ooh I love your gear, but it's so expensive, why's it so expensive? This popped up again recently on a review of our Glow flogger, so I'd like to take a little time to address the concept ... More
This is a great post, and I agree with you wholeheartedly. I'd much rather invest my money in something that's quality and will last, like your products, than some cheap piece of crap!
10/30/2009
JR JR
I love that you get your leather from the Mennonites. It just strikes me as amusing and trustworthy.

Thanks for starting this thread, it's been VERY informative.
10/30/2009
Miss Cinnamon Miss Cinnamon
I love this thread and I love reading Bill's posts! It's great to see a company that cares so much. Makes me feel all warm and fuzzy inside.
10/30/2009
Antipova Antipova
I'm not sure, as a newish EFer, how much bumping power I have in the forum. I'll give it a shot regardless-

This was such a well-written essay, and it inspired such a good discussion, that I think greenhorns will be glad to read it and veterans might like to read through it again. Bump!
03/31/2011
tigerkate tigerkate
Thank you for bumping this, Antipova.

I think a lot of people have posted threads asking about price and if more expensive items are "worth" it... And really, I do think that when you have quality, you will have a bit more of a price tag most times.
03/31/2011
Diabolical Kitty Diabolical Kitty
Thank you for the great post and explaining this to us all. I love leatherbeaten and Aslan items. I'm willing to pay a little extra for the great quality.
07/05/2011
MamaDivine MamaDivine
I, for one, think that the higher end stuff is worth the money. Think about it: If you purchase something made of good quality (lil more expensive), its worth the money because you'd spend that much anyways having to replace the cheap stuff. So, essentially, you're paying the same amount, but you're getting something that lasts longer and is more pleasurable or durable. I say go with the higher end stuff, it looks good on your company to hold yourself to higher standards anyways.
01/13/2012
Total posts: 24
Unique posters: 18