Shipping to EU

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Shipping to EU

Howells Howells
I asked support about the shipping prices because I need a wedge+ramp, probably with other smaller stuff around. They tol me it's $25. I can see in the FAQ or shipping policies it's $35 for big bulky stuff like liberator shapes. It'd be just amazing if the shipping fee of $25 even $35 is real, for a product this big it seems unreal. I requested a quote from liberator.com (same address as this company) they said $390 or something, and ups.com said $1950 crazy. Just the shipping. Is this company so big they can allow so low shipping fees on international orders? Anyway this is my best bet so I guess I'll place my order in a week or something. Anybody ordered these outside USA/canada?
04/16/2011
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Lummox Lummox
Quote:
Originally posted by Howells
I asked support about the shipping prices because I need a wedge+ramp, probably with other smaller stuff around. They tol me it's $25. I can see in the FAQ or shipping policies it's $35 for big bulky stuff like liberator shapes. It'd be ...
If the EF support told you the delivery price is $25, it will cost you $25 The shipping policies of Liberator and EdenFantasys are differ although the companies merged two months ago.

It's sad to see though, that international delivery from Liberator costs SO much. I really want some stuff from Liberator that EF doesn't carry yet, but $390 for delivery is just insane.
04/16/2011
Howells Howells
Quote:
Originally posted by Lummox
If the EF support told you the delivery price is $25, it will cost you $25 The shipping policies of Liberator and EdenFantasys are differ although the companies merged two months ago.



It's sad to see though, that international ...
Lol it's nothing compared to how big that package is. The sad thing is that everything is $25. Maybe this is the reason since they ask this amount from everyone even if it was $10 or $15 to make it up for when it's more pricey. So it's kind of a flat rate and is averaged between all orders. My theory. I got a reply from the UK based liberator branch they would ship it for $120 worth of GBP. That's better but their prices are high at least there is no customs tax. And they don't have theye amaing discounts and gift cards and point program like here! Maybe I'll get lucky with my order from EF an I won't be charged customs tax as I have never been charged in my life - I order a lot online from abroad!

Another theory that EF is so big and widely known they were able to negotiate a custom price with USPS/UPS so they receive serious discounts because they handle a huge load of shipments per month.

This was the reply:

"yes that is the only way we ship internationally, we might have a DHL option but that will not be put in for a couple of weeks, for the option of the customer."

Not terribly useful but it's ok.
04/17/2011
Ilya Ilya
Quote:
Originally posted by Howells
I asked support about the shipping prices because I need a wedge+ramp, probably with other smaller stuff around. They tol me it's $25. I can see in the FAQ or shipping policies it's $35 for big bulky stuff like liberator shapes. It'd be ...
Hello Howells,

International shipping here at EdenFantasys costs $25.00 for 1 item + $1.50 for each additional item. That includes The Liberator shapes. So if you were to order the Liberator Wedge+Ramp combo and 2 additional items, your shipping cost would be $28.00
Also, there are no immediate plans to add more Liberator products to EdenFantasys, however that will probably happen in the future!
04/18/2011
Howells Howells
Quote:
Originally posted by Ilya
Hello Howells,



International shipping here at EdenFantasys costs $25.00 for 1 item + $1.50 for each additional item. That includes The Liberator shapes. So if you were to order the Liberator Wedge+Ramp combo and 2 additional items, ...
Freakin awesome! Thanks for the official confirmation! I love the site even better now! Only thing left is some worry about the customs. They allow mostly everything but they can charge up to 30% of the face value+shipping combined. But you know what it's fine...

Some may think $25 is too much since you have free shipping in the USA but it's quite good for international stuff.
04/19/2011
Total posts: 5
Unique posters: 3