You've got to be kidding me....

CaptainBunnyKilla CaptainBunnyKilla
The product in question has been reviewed positively here. Using the forum to put down a competitor, especially one that cannot defend itself here, is a little tasteless.
10/10/2009
Adam Burns Adam Burns
Quote:
Originally posted by CaptainBunnyKilla
The product in question has been reviewed positively here. Using the forum to put down a competitor, especially one that cannot defend itself here, is a little tasteless.
As I had stated, this was not an attempt at "putting down a competitor",. XHale is not a retail business, and this storefront is not competition. Rubyglass21.com is retail storefront utilizing an affiliate program to sell adult novelties, plain and simple. I was bringing attention to a retail website that is misinforming and providing consumers incorrect information on glass it is selling. Contrary to what many have said... this storefront is selling glass items from ALL glass manufacturers, including Phallix, Don Wands, Doc Johnson, Vandal glass and Pyrexions just to name a few. Many of these companies do not manufacture in the United States, and it is not a secret...nor would the manufacturers mach such claims. Stating that everything is made here is a fraudulent statement..and unfair to companies in which it represents.
link
10/10/2009
Darling Dove Darling Dove
So it is entirely an impossibility to you to accept that RubyGlass makes their own things? Despite the fact that, if I remember right, Epiphora mentioned getting a custom order from them? RubyGlass is more than a 'retail storefront'. There are a lot of designs that, plain and simple, have been done to death. Does Ruby do these? sure. But they have some original stuff, and some stuff I have never seen elsewhere. As well, Ruby usually provides a few different variants of each piece- not only do they have a clear one with hearts, but they have a yellow one, and a black one, etc. Would they have the capability to do this without having some hand in production?
10/10/2009
CaptainBunnyKilla CaptainBunnyKilla
Quote:
Originally posted by Adam Burns
As I had stated, this was not an attempt at "putting down a competitor",. XHale is not a retail business, and this storefront is not competition. Rubyglass21.com is retail storefront utilizing an affiliate program to sell adult novelties, plain and ... More
Careful, now... So Liberator lies about where they produce their products because they sell other people's products on their site? Fleshlight, too? Rubyglass21 does not say on the page you linked that they made that product: in fact, they're very clear in the attribution to Doc Johnson. It is possible to make your own stuff AND sell other companies' stuff as well.

The fact remains that the toys along the sidebar (the main products that are the most easily accessible on the site) are produced by Rubyglass21 in Eugene, Oregon. I see no toy of any other provenance in that collection. The toys that Rubyglass21 claims they manufacture in the US are manufactured in the US. They sell Lelo products, too, but obviously aren't claiming they made those. Let's not be disingenous.
10/10/2009
Adam Burns Adam Burns
Quote:
Originally posted by CaptainBunnyKilla
Careful, now... So Liberator lies about where they produce their products because they sell other people's products on their site? Fleshlight, too? Rubyglass21 does not say on the page you linked that they made that product: in fact, they're very ... More
Let's not stray now toygirl2, the claim on the website is as follows and verbatim: "RubyGlass21 prides itself on never outsourcing our products. Every single glass sex toy that is created and sold is in house blown. No other company can make the claim that they are 100% in house blown. Other companies outsource their products because they think that it is "cost effective" and they will have a higher profit margin. We do not agree with this because outsourcing loses quality control". I have no problem with a manufacturer selling others' wares, toygirl2, but the statement very clearly states that all of the glass they are selling is made in house. Evidently this is not the case, and quite misleading for the average consumer. The appropriate and just thing to do would be filtering their database through CNV, Inc., where it ONLY offers their brand name glass to be available for purchase. Let's give them the benefit of the doubt, as it may be an oversight on their part, but it should be brought to their attention. Their designs are quite recognizable by artist (it's a small community, especially in Eugene) and the new owner deserves a fair shot at competing...Competitio n which we glady welcome and encourage. Manufacturers need competitors for their own businesses to thrive, I'm a strong believer in this...one thing we are lacking in this industry is American made product..so I welcome the business with open arms.
10/10/2009
CaptainBunnyKilla CaptainBunnyKilla
Quote:
Originally posted by Adam Burns
Let's not stray now toygirl2, the claim on the website is as follows and verbatim: "RubyGlass21 prides itself on never outsourcing our products. Every single glass sex toy that is created and sold is in house blown. No other company can make the ... More
I have to admit, I'm not sure what your problem is with their statement: it applies completely to the products they claim to make. Why it would apply to products they DON'T claim to make and are clear in attributing to other companies is unclear to me. Saying that this is misleading seems to be somewhat of a stretch on your part and more than a little disingenuous. The toys they claim are 100% in house blown are, in fact, 100% in house blown. What they've said is legally airtight.
10/10/2009
Darling Dove Darling Dove
The product you linked is a remnant of them using the Sextoyfun storebuilder. Notice if you click on any of those categories it takes you to the sextoyfun website? NOT rubyglass. That storebuilder is perhaps not the best choice for them but Ruby used to do wholesale only for a while if I remember correctly, so they probably wanted to ease their step into retail by using something already created to sell what they were presenting- sex toys.

I cannot get to that toy except by clicking your link- and once again, clicking on the categories that Ruby has removed leads you to sextoyfun.com... so it is perhaps a silly thing for Ruby to do but I am sure if we notified them of the glitch they may switch store setups. I've never known Ruby to be liars and they surely would not want to present themselves as such.

On an unrelated note, how then did you find that product? its not in any category I can see.
10/10/2009
Darling Dove Darling Dove
Wanna add a quick note to my last post. It's definitely the storebuilder's fault and not ruby's, they removed it from their selection but a lot of NON GLASS also shows via the search- for Adam to pick something that was glass just to try and implicate them as liars when this is obviously a store software problem and not ruby themselves trying to lie, just seems sneaky to me.
10/10/2009
Epiphora Epiphora
Okay, Adam, you clearly don't understand what a sextoyfun.com site is. I have one too, link . The website consists of a bunch of manufacturers listing their products, and when a person orders from any of these sites, the products are shipped DIRECTLY from the manufacturer (and the affiliate person gets a percentage of the sale). RubyGlass21's main page didn't used to link to its sextoyfun page, but now it does. This is not much of a surprise to me, though, because sextoy.com is one of the only sellers of RubyGlass21 products. All of the items under the link "All RubyGlass" in the sidebar are their OWN products made in house. I know for a fact that they blow them themselves because of the time it took them to blow the two pieces they sent me to review and then give away for one of my contests.
10/10/2009
Adam Burns Adam Burns
Quote:
Originally posted by Darling Dove
The product you linked is a remnant of them using the Sextoyfun storebuilder. Notice if you click on any of those categories it takes you to the sextoyfun website? NOT rubyglass. That storebuilder is perhaps not the best choice for them but Ruby used ... More
I just types in glass on their homepage.
10/10/2009
Epiphora Epiphora
BTW, my site is down at the moment. So you might get an error.
10/10/2009
Epiphora Epiphora
Quote:
Originally posted by Adam Burns
I just types in glass on their homepage.
It doesn't MATTER. Anyone can get a sextoyfun.com site and "sell" everyone's products on there. I fail to see the issue with this.
10/10/2009
Epiphora Epiphora
Quote:
Originally posted by Adam Burns
I just types in glass on their homepage.
It's not like you click "All RubyGlass" and you get Doc Johnson stuff.
10/10/2009
Darling Dove Darling Dove
Quote:
Originally posted by Adam Burns
I just types in glass on their homepage.
As I said, they are using a storebuilder hosted by the sex toy retailer sextoyfun.com because it is the easiest solution for them. That storebuilder comes preloaded with all the products in sextoyfun.com's repertoire and many of those are not glass. Type in doc johnson or anything else. You will see there is a lot there, but clicking links on the page takes you to sextoyfun's website and OFF of Rubyglass's. Rubyglass should only be held accountable for what is directly accessible in their categories and being displayed as their product. This is something that is sextoyfun's doing and not Ruby's and I am sure they dont even know that the products are showing up.
10/10/2009
Adam Burns Adam Burns
Quote:
Originally posted by Epiphora
It doesn't MATTER. Anyone can get a sextoyfun.com site and "sell" everyone's products on there. I fail to see the issue with this.
then hopefully we can put this issue to bed Blame it on CNV, fair enough?
10/10/2009
Epiphora Epiphora
Quote:
Originally posted by Adam Burns
then hopefully we can put this issue to bed Blame it on CNV, fair enough?
link Which one of those are you referring to? Please explain.
10/10/2009
Adam Burns Adam Burns
Quote:
Originally posted by Epiphora
Okay, Adam, you clearly don't understand what a sextoyfun.com site is. I have one too, link . The website consists of a bunch of manufacturers listing their products, and when a person orders from any of these sites, the products are shipped DIRECTLY ... More
Epiphoria--sextoyclub. com is another CNV product which may be easier for all resellers faced with similar customization issues. CNV offers several storefront options. Another great program for anyone interested in a free store and cost effective hosting...with real time inventory and same day shipping to boot, is wholesaleadulttoys.com Give 'em a try. You will very happy with your shipping turnaround times.
10/10/2009
Epiphora Epiphora
Quote:
Originally posted by Adam Burns
Epiphoria--sextoyclub. com is another CNV product which may be easier for all resellers faced with similar customization issues. CNV offers several storefront options. Another great program for anyone interested in a free store and cost effective ... More
LOL, seriously?

Oh, you're a hoot.
10/10/2009
Adam Burns Adam Burns
Quote:
Originally posted by Epiphora
link Which one of those are you referring to? Please explain.
CNV,Inc (Convergence, Incorporated.) is a company owned by Dave Levine...They host the reseller program in which you are referring. A great new one to try is wholesaleadulttoys. They will build your site for free and ship products same day, as every is actually inventoried and updated every 6 hours.
10/10/2009
CaptainBunnyKilla CaptainBunnyKilla
Before we put this to bed, I just want to make sure it's clear to everyone that reads this thread that Rubyglass21 is an independent manufacturer that sells in house blown glass sex toys made in the US (specifically Eugene, Oregon). They also happen to have a sextoyfun storefront. Just so there's no confusion. I wouldn't want to see anyone's sales get hurt because of incorrect information.
10/10/2009
Epiphora Epiphora
Quote:
Originally posted by Adam Burns
then hopefully we can put this issue to bed Blame it on CNV, fair enough?
Um, no. It's not blame. It's called an explanation. A legitimate explanation that lays out why your assumptions and accusations were incorrect. So you could consider apologizing for that, or admitting that you misunderstood. Just a thought.
10/10/2009
Darling Dove Darling Dove
Quote:
Originally posted by Adam Burns
CNV,Inc (Convergence, Incorporated.) is a company owned by Dave Levine...They host the reseller program in which you are referring. A great new one to try is wholesaleadulttoys. They will build your site for free and ship products same day, as every ... More
Well we werent trying to blame anything. It was an actual explanation. They chose to use that store setup and they're new to retail. I am sure that upon being informed of these glitches they will fix it or change store softwares. Nobody has a seamless entry into online sales or even site hosting. It's just how life works.
10/10/2009
Adam Burns Adam Burns
Quote:
Originally posted by Epiphora
Um, no. It's not blame. It's called an explanation. A legitimate explanation that lays out why your assumptions and accusations were incorrect. So you could consider apologizing for that, or admitting that you misunderstood. Just a thought.
That's a wonderful idea. I will give them a phone call personally next week. Do you know a good number where they can be reached, or possibly an address for them so I can send them a letter?
10/10/2009
Epiphora Epiphora
Quote:
Originally posted by Adam Burns
That's a wonderful idea. I will give them a phone call personally next week. Do you know a good number where they can be reached, or possibly an address for them so I can send them a letter?
Are you trying to be funny? I mean apologize on here, since several of us are pretty disappointed in your attitude as the PRESIDENT of Xhale. But if you don't want us as customers, go on with your 'tude.
10/10/2009
Darling Dove Darling Dove
Quote:
Originally posted by Adam Burns
That's a wonderful idea. I will give them a phone call personally next week. Do you know a good number where they can be reached, or possibly an address for them so I can send them a letter?
Didn't you thoroughly investigate their website? The contact page is here link and they have plenty of contact methods for your choosing. It was right at the top... right next to the About Us page, which you seemed to find quite proficiently.

I hope that this helps
10/10/2009
Adam Burns Adam Burns
Quote:
Originally posted by Epiphora
Are you trying to be funny? I mean apologize on here, since several of us are pretty disappointed in your attitude as the PRESIDENT of Xhale. But if you don't want us as customers, go on with your 'tude.
I'm sorry.
10/10/2009
Miss KissThis Miss KissThis
What's with glass manufacturers and bad PR?

Looks like I have another manufacturer to add to my list of companies to avoid, and I'm not talking about RubyGlass.
10/10/2009
Lara Lara
Because I was the first person to respond to the initial post and my comment was uncharacteristically vehement, I feel compelled to put in my own two cents worth in terms of my own thought process.

Epiphora - I think you're totally right to call bullshit when you see a manufacturer you have had good experiences with being referred to in derogatory terms. I understand where you're coming from and agree 100%.

Here's what bothered me about the site... It's really hard for me to fathom a glass finger sleeve being a safe anal toy. Perhaps it's a lack of imagination on my part, but I've had so many close calls with poorly made toys getting sucked up my ass that I'm always on the lookout for some sort of flared base. My first reaction with the finger sleeve was a knee jerk one - no flared base, used for anal penetration, must be dangerous and irresponsible. I'm totally open to being wrong on this, but boy oh boy. I'm really uncomfortable with the thought of that being marketed as a toy suitable for anal penetration. What am I not seeing here that would make it ok for anal use? (this is a genuine question)

The second thing that bothered me was the discrepancies between the toys being sold and the statements made in the about us page. To wit: "every single glass sex toy that is created ****and sold**** is in house blown." The links that I posted show one toy - "Red Orgasmic Twirl Glass Dildo by RubyGlass21" - appearing to be identical to a toy sold on the Eden site. If it had said "by Doc Johnson" or "by some dude who blows glass in China" that would be one thing. Here it's marketed as being by RubyGlass21. It's certainly possible that it's just the same design and RubyGlass21 blew their own version in their workshops. I have no problem with that, but it's not immediately apparent that the toy is uniquely theirs.

I'm not writing this to start (or perpetuate) a discussion on ethics in the sex toy marketplace or to finger/blow/blame RubyGlass21 for anything whatsoever. With this I'd like to simply provide some background on the thought process that led to my posts.
10/11/2009
CaptainBunnyKilla CaptainBunnyKilla
Quote:
Originally posted by Lara
Because I was the first person to respond to the initial post and my comment was uncharacteristically vehement, I feel compelled to put in my own two cents worth in terms of my own thought process.

Epiphora - I think you're totally right to ... More
The info paragraph on the finger sleeve page states: "The design of this toy was inspired by a woman for extermal play of either the clitoris or opening the anus. ... One size fits most and for external use only." It's pretty clear they don't endorse this for anal insertion.
10/11/2009
Darling Dove Darling Dove
Also Lara, there are a number of designs frequently repeated in glass toys. Rubyglass also has swirled/heart covered toys in a number of color combos if I recall, so its obvious that they are doing work themselves.
10/11/2009
Total posts: 67
Unique posters: 16