Trying to return broken toy but the shipping box is too damaged to mail back.

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Trying to return broken toy but the shipping box is too damaged to mail back.

ToyGeek ToyGeek
I'm trying to pack up a broken toy that came in the mail today, to ship it back, but the box it arrived in has a huge hole in the side (probably a result of what damaged the toy) and I can't find any other boxes.

Should I try to reinforce the hole with cardboard and tape, or find another box, or what? I don't want the post office to give me grief when I bring it in to send it back, and then open it in front of heaven knows who, but I need to get this done within an hour, before my vacationing family returns and adds a whole new layer of complication to the process as I'd then have to sneak around.

And a related question -- how worried should I be about the integrity of the other toys in the shipment, with the damaged shipping box and the broken toy? All three are Icicles, so they're glass.
09/13/2012
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Gone (LD29) Gone (LD29)
I would inspect the Icicles for any scratches or other damage. As long as they look like they're in good shape, they're probably ok. Those are usually packaged really well, so I doubt you'll have a problem.

If there's just a hole in your shipping box, I would use paper and packing tape to patch it. If it's kind of crushed, I'd wrap the item you're returning in the brown packing paper (so it's not visible in the open), and then get a new box from the post office when you get there.

Good luck!
09/13/2012
ToyGeek ToyGeek
Quote:
Originally posted by Gone (LD29)
I would inspect the Icicles for any scratches or other damage. As long as they look like they're in good shape, they're probably ok. Those are usually packaged really well, so I doubt you'll have a problem.

If there's just a ...
I'm concerned about the Icicles because the post office did manage to break one of them, which makes me worry that the other two could have damage I don't see.

As for the return, I will tape up the item in brown paper, good idea, that should help. Thanks!
09/13/2012
Beck Beck
You can always just wrap it in the brown paper and ship it. As long as the packaging is large enough to write an address on. I do that all the time.
09/13/2012
Rossie Rossie
Grab a USPS priority shipping box from the post office (they're free of charge), and wrap it in brown paper if you're sending the package back by a different shipping method other than USPS priority mail.
09/13/2012
ToyGeek ToyGeek
Quote:
Originally posted by Rossie
Grab a USPS priority shipping box from the post office (they're free of charge), and wrap it in brown paper if you're sending the package back by a different shipping method other than USPS priority mail.
That's actually illegal, punishable by a large fine and even potential jail time. Both the sender and receiver of such a package can be prosecuted for misuse of government property, which is a federal crime. So please don't do that.
09/14/2012
Total posts: 6
Unique posters: 4