Shipped Ankle Cuffs Instead of Wrist Cuffs

HippieFeet HippieFeet
Has this ever happened to anyone else? I bought the leather heart wrist cuffs, and they sent me ankle cuffs. Which I'm happy to have, I wanted those and they were out of stock when I ordered (and still are). I submitted a ticket. Hopefully we can get this cleared up! Has this ever happened to anyone else?
I'm afraid to open the product because IDK if I will have to send it back or not.
07/28/2012
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Petite Valentine Petite Valentine
Quote:
Originally posted by HippieFeet
Has this ever happened to anyone else? I bought the leather heart wrist cuffs, and they sent me ankle cuffs. Which I'm happy to have, I wanted those and they were out of stock when I ordered (and still are). I submitted a ticket. Hopefully we can ... More
Yes, though not with the cuffs. They just sent my the wrong La Bella Vida item (babydoll instead of the bra/garter set) but in EF's defense I believe the package was incorrectly tagged by the manufacturer. I submitted a support ticket, I just hope the issue can be resolved before the size I need goes out of stock.
07/28/2012
HippieFeet HippieFeet
Quote:
Originally posted by Petite Valentine
Yes, though not with the cuffs. They just sent my the wrong La Bella Vida item (babydoll instead of the bra/garter set) but in EF's defense I believe the package was incorrectly tagged by the manufacturer. I submitted a support ticket, I just ... More
Did this happen recently? I'm thinking what may of happened for mine is someone had it incorrectly positioned in the warehouse. The ankle cuffs said out of stock, the wrist cuffs said in stock (at time of order)... so maybe someone had stuck the ankle cuffs in the wrist cuffs spot. I didn't even notice myself at first! I hope I can work something out with them where I can keep these ones (I wanted to order them anyway!) and place a new order for the wrist cuffs (But I actually want the wrist ones this time!)

I hope you can get the correct size! It's kind of disappointing because you wait all week to get your package, and you get excited. Monday needs to hurry up!!!!

At least the restraint system I bought has some cuffs we can use until this is sorted.
07/28/2012
Petite Valentine Petite Valentine
Quote:
Originally posted by HippieFeet
Did this happen recently? I'm thinking what may of happened for mine is someone had it incorrectly positioned in the warehouse. The ankle cuffs said out of stock, the wrist cuffs said in stock (at time of order)... so maybe someone had stuck the ... More
Yes, the order literally arrived yesterday. I can understand how these things happen in a large warehouse, it's just that the return process can be a little nerve-racking.
07/29/2012
unfulfilled unfulfilled
I haven't had any issues yet in the 10 months I've been here, but I could see how it could happen if it was mislabeled or put in the wrong place in the warehouse.
07/29/2012
Total posts: 5
Unique posters: 3