#AskEden - Trying to check out, and the shipping options aren't working...

  • Christmas shipping schedule

#AskEden - Trying to check out, and the shipping options aren't working...

Tessa Taboo Tessa Taboo
I'm trying to buy the small Njoy plug, and I'm using two gift cards to do it, and it came to the regular checkout screen, I entered in the gift cards, got it to a $0 balance, and when I hit submit, it brought me to another screen that had my address in the upper left corner, and a drop down menu to choose shipping, and the only option was $7.99 shipping, and it won't let me proceed without picking that....
08/02/2012
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Ryuson Ryuson
Quote:
Originally posted by Tessa Taboo
I'm trying to buy the small Njoy plug, and I'm using two gift cards to do it, and it came to the regular checkout screen, I entered in the gift cards, got it to a $0 balance, and when I hit submit, it brought me to another screen that had my ...
Do you live in New Mexico, Hawaii, Alaska, Peru, Guam, Virgin Islands, etc? If so you fall into the same shipping issues I have, where we only get the free shipping when we spend over $70, and our only option is Priority Mail ($8).

If not, I'd try clearing your cookies/opening and closing your browser application. Are you on a mobile device? You may want to try on a regular computer, if so.

Hope something works for you!
08/02/2012
Tessa Taboo Tessa Taboo
Quote:
Originally posted by Ryuson
Do you live in New Mexico, Hawaii, Alaska, Peru, Guam, Virgin Islands, etc? If so you fall into the same shipping issues I have, where we only get the free shipping when we spend over $70, and our only option is Priority Mail ($8).

If not, ...
Nope! None of the above. I'll try using another browser. I am using safari now... but I'll try Firefox and see if that works.
08/02/2012
Tessa Taboo Tessa Taboo
Yup! Doing it in Firefox worked!
08/02/2012
Ryuson Ryuson
Quote:
Originally posted by Tessa Taboo
Yup! Doing it in Firefox worked!
Awesome! Glad you got it fixed!
08/02/2012
Ansley Ansley
Awesome, reported that issue! Thanks!
08/02/2012
AskEden AskEden
Thanks for your help Ryuson!

#AskEden
08/02/2012
SMichelle SMichelle
I've noticed that when I try to pay with paypal, it really limits my options on shipping.

For instance, before I go to check out with paypal, I'll have the option to do UPS next day shipping. I live in New York, so next day shipping is possible here. But.. when I go to check out with paypal, the shipping options change to pretty much being just priority mail.. with a little note about the shipping to Mexico, Hawaii, Alaska, etc..

It's very strange, as my paypal addy is the same one that's on here. The address is an NY addy, so I can't understand why this occurs.
08/02/2012
Total posts: 8
Unique posters: 5