Any tips for getting the "Friend who shared" discount?

Dawn (Lilac Distraction) Dawn (Lilac Distraction)
I've done these Facebook friends promotions before, but I didn't do the "friend who shared" part. Now I finally did and it's still only taking 25% off instead of 30%. Is there a certain time you need to wait? A privacy setting? Something else I'm missing?

I'm logged in with the right account, my posts are public, and I've actually shared it a few times because it wasn't working. It's still saying 25%.
09/20/2011
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gone77 gone77
Quote:
Originally posted by Dawn (Lilac Distraction)
I've done these Facebook friends promotions before, but I didn't do the "friend who shared" part. Now I finally did and it's still only taking 25% off instead of 30%. Is there a certain time you need to wait? A privacy setting? ... More
It looks like there's a glitch. I'll let our tech guys know so it can be fixed. I'm sorry for the inconvenience.
09/20/2011
Dawn (Lilac Distraction) Dawn (Lilac Distraction)
We need to call pest control for all of the bugs all up in our stuff lately.

I'm glad to know that I didn't break it.
09/20/2011
Coralbell Coralbell
I had the same problem a couple of weeks ago. I submitted a support ticket and they ended up just sending me a gift card worth the other 5% because we couldn't get it to work no matter what I tried.
09/20/2011
Jaimes Jaimes
Quote:
Originally posted by Coralbell
I had the same problem a couple of weeks ago. I submitted a support ticket and they ended up just sending me a gift card worth the other 5% because we couldn't get it to work no matter what I tried.
I remember! We in customer service can get pretty creative when it comes to handling bugs. If it really isn't working for you, submit a ticket. We can figure something out.
09/23/2011
ToyBoy ToyBoy
I'm had that problem earlier today and no matter what I tried, I couldn't get the extra 5% off. Now it is just saying an unknown error occurred, and I can't even get the 25% off.
09/24/2011
Dawn (Lilac Distraction) Dawn (Lilac Distraction)
Quote:
Originally posted by ToyBoy
I'm had that problem earlier today and no matter what I tried, I couldn't get the extra 5% off. Now it is just saying an unknown error occurred, and I can't even get the 25% off.
I tried it again with another sale and it wasn't working.

Maybe it's because I have multiple facebook accounts linked to mine?
09/24/2011
ToyBoy ToyBoy
Quote:
Originally posted by Dawn (Lilac Distraction)
I tried it again with another sale and it wasn't working.

Maybe it's because I have multiple facebook accounts linked to mine?
I don't know, but I hope the issue is fixed because the sale ends tomorrow. I sent in a support ticket and hopefully they will get back to me in time.
09/24/2011
potstickers potstickers
I tried ordering something from this weekend's sale but I also got 25% off instead of 30%. Because of that I didn't place my order. Without the glitch, I definitely would've ordered.
09/26/2011
Jaimes Jaimes
Hey guys, I just got word that this glitch is fixed! If anyone tries it and still has a problem, or better yet, sees it work just fine, give us a shout out here!
09/29/2011
Tessa Taboo Tessa Taboo
Quote:
Originally posted by Jaimes
Hey guys, I just got word that this glitch is fixed! If anyone tries it and still has a problem, or better yet, sees it work just fine, give us a shout out here!
I just wanted to post that I still have trouble with this. I'm to ignorant to think of submitting a ticket, so there have been a couple sales that I have just said 'screw it' to because I couldn't get it to work.
11/26/2011
Total posts: 11
Unique posters: 7