Customer Service Chat - anyone currently experiencing problems?

Petite Valentine Petite Valentine
I tried, three times, to connect to the customer service chat, and each time it connected me to the rep, but nothing I typed would go through. Is anyone else currently having this problem?
07/07/2011
  • Save 60% on Spooktacular Kits  - 3 item set
  • Wicked Treats - Save 60% on 3 Item Set

    • Eden leather blindfold
    • Flaming amour silicone pearl bunny
    • Eden's glass ben wa balls
    Save 60% on 3 Item Set

    Expires on Oct, 31 at 3am ET Terms

  • Ghost Bride - Save 60% on 3 Item Set

    • Casper
    • Leather strap rider
    • Simple Clamps
    Save 60% on 3 Item Set

    Expires on Oct, 31 at 3am ET Terms

  • Black Magic - Save 60% on 3 Item Set

    • Eden Beaded Clamps
    • Heart Silicone Beads
    • Onyx
    Black Magic - Save 60% on 3 Item Set

    Expires on Oct, 31 at 3am ET Terms

  • Better Price Sale - Save 70%
  • 1
  • 2
  • 3
  • 4
  • 5
All promotions
Jaimes Jaimes
I saw you pop up, and typed to you, but I'm assuming you didn't see what I wrote? I've got other live chat windows up that are working right now.
07/07/2011
Petite Valentine Petite Valentine
I guess the problem is on my end though I don't know what's causing it as I've used the chat feature before without issue.

One question has been answered in the shipping thread, but I also wanted to ask: what is the turnaround time on review-related support tickets?
07/07/2011
Total posts: 3
Unique posters: 2