Customer Service Chat - anyone currently experiencing problems?

Petite Valentine Petite Valentine
I tried, three times, to connect to the customer service chat, and each time it connected me to the rep, but nothing I typed would go through. Is anyone else currently having this problem?
07/07/2011
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Jaimes Jaimes
I saw you pop up, and typed to you, but I'm assuming you didn't see what I wrote? I've got other live chat windows up that are working right now.
07/07/2011
Petite Valentine Petite Valentine
I guess the problem is on my end though I don't know what's causing it as I've used the chat feature before without issue.

One question has been answered in the shipping thread, but I also wanted to ask: what is the turnaround time on review-related support tickets?
07/07/2011
Total posts: 3
Unique posters: 2