Log-In button broken?

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Log-In button broken?

Cookie Monster Mike Cookie Monster Mike
This is the second time now this is happened, if I log out for whatever reason, I cannot log back in again unless I add something to cart and sign in via the checkout. The in button refuses to work, I go to the forums to try make a post/reply to a post where it will prompt me to sign in, but nothing happens. I have tried at least 2 browsers and nothing works. Is this an issue on the site or with my pc? In any case, I wanted to let someone know what was going on.
02/03/2012
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Ansley Ansley
Submit a support ticket. It happend to me the other night, too. I thought it was just my browser being bitchy.
02/03/2012
Cookie Monster Mike Cookie Monster Mike
Quote:
Originally posted by Ansley
Submit a support ticket. It happend to me the other night, too. I thought it was just my browser being bitchy.
Hmm I guess some work might be getting done on other features, unless i'm going crazy and there are no longer options to "like" products on facebook. Cause all the facebook buttons have disappeared haha. If I run into another issue with the log in button I will be sure to open a ticket.
02/03/2012
12345678 12345678
I had some issues before too. I wasn't sure if it was EF or my computer.
02/03/2012
Undead Undead
My fiance can't log into her account only by facebook and when we try to click log in nothing happens. I was able to log in by clicking register then the sign in from the words in pink . Frustrating. She has tried to log in by just the eden account before and it told her to use facebook log in. We cant send in a ticket from her account because she can't log in.
02/03/2012
Ansley Ansley
Quote:
Originally posted by Cookie Monster Mike
Hmm I guess some work might be getting done on other features, unless i'm going crazy and there are no longer options to "like" products on facebook. Cause all the facebook buttons have disappeared haha. If I run into another issue with ...
I don't know much, if anything, about the facebook stuff. If they've been removed, there's likely a very good reason for it. I know that in some cases, certain products couldn't be shared on facebook due to the content of the product name---i.e. it screamed "adult product". As far as the buttons being removed, you can also submit a support ticket to find out what the deal is.

The log-in issue is a pretty big concern, though. But, I also had an issue where a website (not Eden) kept 404'ing on me for no reason whatsoever but worked perfectly fine on my husband's netbook, which was right beside mine. It's strange stuff.
02/03/2012
Callisto Callisto
If you're using chrome.. I've been having major issues with logging in and also seeing the facebook buttons. I change to firefox or safari and I can log in and the like buttons are there.

It's a very odd change since I didn't update chrome or do anything different between when I logged in yesterday afternoon and trying to log in tonight.
03/07/2012
Shellz31 Shellz31
I had to re-sign in earlier and mine worked fine.
03/07/2012
Cookie Monster Mike Cookie Monster Mike
Quote:
Originally posted by Callisto
If you're using chrome.. I've been having major issues with logging in and also seeing the facebook buttons. I change to firefox or safari and I can log in and the like buttons are there.

It's a very odd change since I didn't ...
I haven't ran into the issue as of late thankfully. When it did happen I tried switching browsers and it didn't have a huge affect at the time. But it's been awhile since I've had any issues
03/07/2012
Jul!a Jul!a
That is very weird. Yeah, I'm with Stormy to go ahead and submit a support ticket if you run into this again. Take screen shots if you can, and include as many details as you can (browser, etc).

Good luck!
03/07/2012
wildorchid wildorchid
Quote:
Originally posted by Undead
My fiance can't log into her account only by facebook and when we try to click log in nothing happens. I was able to log in by clicking register then the sign in from the words in pink . Frustrating. She has tried to log in by just the eden ...
I have the same issue!
03/07/2012
- Kira - - Kira -
I've been having this issue with Firefox the last few days. When I go in through Safari I have no problems. I just assumed Firefox was acting up.
03/07/2012
Cookie Monster Mike Cookie Monster Mike
Quote:
Originally posted by Jul!a
That is very weird. Yeah, I'm with Stormy to go ahead and submit a support ticket if you run into this again. Take screen shots if you can, and include as many details as you can (browser, etc).

Good luck!
I have not experienced it since I made this thread but I will definitely take screen shots and jot down my OS and Browser versions etc also any programs running at the same time etc.
03/12/2012
Total posts: 13
Unique posters: 9