Getting a Video Upload error...

Dixiemomma Dixiemomma
Ok every time I try to upload a new video into my review I'm getting an error message saying the server gave an unexpected response and to try again.... I've tried now about 20 times with different videos and same problem. I've cleared my cache, my cookies and my history and I'm still having problems... HELP!!!! I've got 2 videos ready to go but I cant get them on the site! aghhhhhhh!!!
07/16/2012
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Beck Beck
Quote:
Originally posted by Dixiemomma
Ok every time I try to upload a new video into my review I'm getting an error message saying the server gave an unexpected response and to try again.... I've tried now about 20 times with different videos and same problem. I've cleared ... More
You should contact Jr or Carrie Ann about Video Issues. There might be a glitch with the site.

Jr
almon@ edenfantasy s.com

Carrie Ann
Carrie Ann@ edenfantasy s.com
07/16/2012
Miss Nessa Miss Nessa
Quote:
Originally posted by Dixiemomma
Ok every time I try to upload a new video into my review I'm getting an error message saying the server gave an unexpected response and to try again.... I've tried now about 20 times with different videos and same problem. I've cleared ... More
I had the SAME problem! I even downloaded different browsers thinking it was my internet. I emailed Carrie Ann and she told me to delete my browsing history and the cache and the cookies and try again. When I did that it worked and I haven't had a problem since.
07/16/2012
Dixiemomma Dixiemomma
Quote:
Originally posted by Miss Nessa
I had the SAME problem! I even downloaded different browsers thinking it was my internet. I emailed Carrie Ann and she told me to delete my browsing history and the cache and the cookies and try again. When I did that it worked and I haven't had ... More
i just tried deleting it all again still having same prob ok gonna email her
07/16/2012
Dixiemomma Dixiemomma
ok it finally let one go thru but not the other lol *facepalm*
07/16/2012
Carrie Ann Carrie Ann
First thing to do is a) clear your cookies and cache. If that doesn't work then b) try a different browser.

Feel free to email me with a description of your troubles but also try to include all the details we may need to try to work out the glitch; browser, file size, file type, video length, where you're uploading from (review page, media library, eden tube) and what you have done to try to get around it. Also, a screen shot of the problem if possible!

thanks!
07/17/2012
Total posts: 6
Unique posters: 4