Gift Card Update - Please Read

sexyintexas sexyintexas
Quote:
Originally posted by Jaimes
Unfortunately, the 'more often than not phrase' is pretty accurate. Rachel and I processed 3 orders totaling somewhere over $5000 in gift card points just last week. We aren't at the end of an era, we're just moving into a smarter way ... More
WOW! That sucks! 5000 bucks!!!! Argggh I hate that people are doing something to mess the rest of us up. But I have faith in Eden that ya'll will get it fixed.
08/16/2011
Ivy Wilde Ivy Wilde
Quote:
Originally posted by BBW Talks Toys
Okay, let's all get some perspective here!

I understand everyone's frustration we need to give them time to fix the programming on this for an entire community (THOUSANDS) of users who have points to use.

They've assured us ... More
I completely understand that EF needs to protect themselves from thieves. I understand why they had to put a moratorium on multiple gift card redemptions. EF is a business and has to make a profit to stay in business and provide us the wonderful EF Community that we all know and love.

I'm just glad that I didn't get stuck waiting while they were working on a solution, and I am sorry for those who will have to wait to place their "big" order until things have been worked out. I am sure that they will be worked out, and that EF will continue to be the fantastic place that it is. I just tend to get upset ridiculously easily and am glad that things worked out so that I wasn't caught in the moratorium.

I absolutely adore EdenFantasys and fully support them in trying to prevent abuse of their generous system.
08/16/2011
sexyintexas sexyintexas
Quote:
Originally posted by Jaimes
So just to give you guys a taste of what to expect, we will be doing away with converting points to gift cards. Points will be linked to the account that earned them, and then those points will be available to spend towards your order. As soon as ... More
<-----breathes a sigh of relief!
08/16/2011
AAAToyGirl AAAToyGirl
I think that those super huge orders should be able to be denied. I don't think any of us are going to save up 5k in gift cards ... ever, lol.

I wish you guys could sue the scammers, but I doubt they use their real information. I could also see that as being difficult, since it was stated that they were international orders.
08/16/2011
ElleBee ElleBee
Quote:
Originally posted by sexyintexas
WOW! That sucks! 5000 bucks!!!! Argggh I hate that people are doing something to mess the rest of us up. But I have faith in Eden that ya'll will get it fixed.
Oh, geez. That does suck!
08/16/2011
Yaoi Pervette (deleted) Yaoi Pervette (deleted)
I guess I am still a little confused. I understand that with the new system, points will just be available to put toward the order without generating a gift card. However, I have $2.05 left over on a gift card that I generated from points. What happens with that?
08/16/2011
ElleBee ElleBee
Quote:
Originally posted by Yaoi Pervette (deleted)
I guess I am still a little confused. I understand that with the new system, points will just be available to put toward the order without generating a gift card. However, I have $2.05 left over on a gift card that I generated from points. What ... More
That's a good question...
08/16/2011
Antipova Antipova
Rachel, Jaimes, JR, and everybody at Eden---

First, thanks for being so generous with us!

And we're really sorry to hear about point farming / bot abuses.

I hope you get everything sorted out soon, and I'm totally happy to patiently wait until the new system's implemented. Hopefully the points system will be excellent for we-the-contributors (as it has been ever since I joined), but flagrant abuse will stop being a huge hole in the bottom of Eden's bucket. Bring in an extra box of donuts for your programming team on my behalf!

(Can I donate points to buy you programmers some gift cards to your local bakery, while I wait for them to be useful for stacking with my video GC's for orders, again? )
08/16/2011
BBW Talks Toys BBW Talks Toys
Quote:
Originally posted by Ivy Wilde
I completely understand that EF needs to protect themselves from thieves. I understand why they had to put a moratorium on multiple gift card redemptions. EF is a business and has to make a profit to stay in business and provide us the wonderful EF ... More
I understand, but having to wait a week or so isn't the end-all be-all in problems, yanno? As gracious as they are, patient when we have life things that makes us late with reviews, willing to be so generous... the least we can do is be a little patient when something like this comes up.

Like I said, I was frustrated and confused and ready to be upset before when there wasn't any sort of resolution. Now there is a resolution, a rather quick one, if you ask me, and I think the least we can do is be a little patient while they implement it.

And if you ABSOLUTELY NEED to order something so badly before the change takes place, you can email JR or Gary and say, "hey, I have this code in GC, and this one, and this one? Can you cancel those and send me one for a larger sum so I can use it?" As long as they're not flooded with requests, I'm sure they'll be happy to accommodate.

You all would be surprised at the amount of responsibility and duties that EF staffers have and how much they do to make this place work. I barely can fathom it and I work closely with several staffers.
08/16/2011
DeliciousSurprise DeliciousSurprise
I was going to come in here and be all righteously indignant but I guess since I'm late to the party I'll skip it, this time.
08/16/2011
Ms. Spice Ms. Spice
sweet jesus, i can see how that can be a problem. my suggestion is that for people who do stuff for the community (ie mentor programs) get an account that is attached to their user name and when they get gift cards, they can go directly into that. and when they want to make purchases, they can just type in their account number or however it could be done, and that way, members don't have to worry about discarding 5 - 6$ every time they cash something.
08/16/2011
BBW Talks Toys BBW Talks Toys
Quote:
Originally posted by Yaoi Pervette (deleted)
I guess I am still a little confused. I understand that with the new system, points will just be available to put toward the order without generating a gift card. However, I have $2.05 left over on a gift card that I generated from points. What ... More
I'm assuming that gift cards that have already been generated will work once we can stack cards again. This all seems to be a "From here on out" type of resolution that will not impact past generated GCs.
08/16/2011
BBW Talks Toys BBW Talks Toys
Quote:
Originally posted by DeliciousSurprise
I was going to come in here and be all righteously indignant but I guess since I'm late to the party I'll skip it, this time.
De-NIED.
08/16/2011
ElleBee ElleBee
Quote:
Originally posted by DeliciousSurprise
I was going to come in here and be all righteously indignant but I guess since I'm late to the party I'll skip it, this time.
Bwahaha. I sort of adore you.
08/16/2011
sexyintexas sexyintexas
Quote:
Originally posted by BBW Talks Toys
Okay, let's all get some perspective here!

I understand everyone's frustration we need to give them time to fix the programming on this for an entire community (THOUSANDS) of users who have points to use.

They've assured us ... More
THIS.....step back for a few days and let them work out the kinks. Sounds like they are already all over it.
08/16/2011
sexyintexas sexyintexas
Quote:
Originally posted by Yaoi Pervette (deleted)
I guess I am still a little confused. I understand that with the new system, points will just be available to put toward the order without generating a gift card. However, I have $2.05 left over on a gift card that I generated from points. What ... More
You can still use one gift card per order, so just apply it with your account points next time you order.
08/16/2011
Kkay Kkay
I really appreciate how willing you guys have been to listen in this thread and address the concerns of the community.
08/16/2011
ElleBee ElleBee
Quote:
Originally posted by Kkay
I really appreciate how willing you guys have been to listen in this thread and address the concerns of the community.
Agreed.
08/16/2011
cherryredhead88 cherryredhead88
Quote:
Originally posted by Rachel K
We're going 100mph, Kindred, no joke! Haha

Yeah, it's like Eddie Izzard says: "There's always a back door!"

We do believe it is multiple accounts, linked to multiple emails, in the midst of using multiple IP ... More
I just can't wrap my head around why someone would even feel the need to do this. There are so many perks and freebies at Eden, I can't imagine why anyone would feel the need to be more greedy. Why steal something you can get for free???!
08/16/2011
cherryredhead88 cherryredhead88
Quote:
Originally posted by Dawn (Lilac Distraction)
I still stand by having the option to add GCs to your account. It would make things so much easier for everyone.

By the way, how do we report suspicious activity? Someone is doing some obvious, over the top point farming at the moment.
I just flag all the posts I see as spam. That's what I have resorted to because I don't feel like all of our bitching, though helpful to us, is really proactive in getting them to stop.
08/16/2011
BBW Talks Toys BBW Talks Toys
Quote:
Originally posted by cherryredhead88
I just flag all the posts I see as spam. That's what I have resorted to because I don't feel like all of our bitching, though helpful to us, is really proactive in getting them to stop.
Do you know how many times Social Media Ambassadors have directly chatted with Kristi about spammers we see? It's not just staffers looking out for them. Just let JR or Kristi know.
08/16/2011
Wondermom Wondermom
Quote:
Originally posted by Kindred
There is a slight issue with this solution. I have multiple gift cards that I have received from Rumbles, graduating students, video reviews, etc. With this new system, I can no longer use these cards that I already have to their full usefulness ... More
I agree, I just used 4 giftcards that I won from different clubs in the past month and it would be horrible if I could no longer use more than one of them at a time.
08/16/2011
Wondermom Wondermom
Quote:
Originally posted by BBW Talks Toys
OR? Can GC totals be placed into an "account" that we can redeem, similar to our Affiliate commissions?

THIS way... we can redeem only one actual GC from points, then use the money on our accounts to pay for items? The GCs ... More
thats a great idea! It would be easier on all of us and still provide the same solution to point farming.

I don't know what I would do without having the ability to stack the gift cards I win or earn from things other than points.
08/16/2011
cherryredhead88 cherryredhead88
Quote:
Originally posted by BBW Talks Toys
Do you know how many times Social Media Ambassadors have directly chatted with Kristi about spammers we see? It's not just staffers looking out for them. Just let JR or Kristi know.
I do let them know as well but I find it easier to flag a post as spam than email those 2 constantly over a smiley here and there.
08/16/2011
Wondermom Wondermom
Quote:
Originally posted by BBW Talks Toys
I have a question: How did anyone earn enough points through farming to pay off $1400 in orders before being caught? It takes me months to generate that kind of money. Mooooooooooooonnnnnntt tttthhhhsssss!

I mean, I've definitely earned ... More
I consider myself very active and I haven't earned anywhere near $500 let alone $1400!
08/16/2011
cherryredhead88 cherryredhead88
Tried to edit my post but someone else posted:

I agree with BBW that it isn't life or death, I am glad it is getting worked out and I am forever grateful that the staff lets us know about and discuss things like this.

Lucky for me the G4's spoiled me and nothing has really caught my eye in the last week or so, lol
08/16/2011
Wondermom Wondermom
Quote:
Originally posted by Jaimes
So just to give you guys a taste of what to expect, we will be doing away with converting points to gift cards. Points will be linked to the account that earned them, and then those points will be available to spend towards your order. As soon as ... More
yay! I like this solution, it is very similar to another forum I was part of (not sex toy related) that gave points, the points totaled in your account and you could choose to redeem as many as you wanted and still use your giftcards
08/16/2011
BBW Talks Toys BBW Talks Toys
Quote:
Originally posted by cherryredhead88
Tried to edit my post but someone else posted:

I agree with BBW that it isn't life or death, I am glad it is getting worked out and I am forever grateful that the staff lets us know about and discuss things like this.

Lucky for me ... More
Here's the the reason I said that:

Eden is super-awesome-extra-ph enomenally generous! In 10 months here I have rarely paid out of pocket for anything. Really? Only at the beginning. We are spoiled. They have been so amazing.... The very least we can do is take a deep breath and realize that they're simply asking for our patience and our understanding; which they have more than earned.
08/16/2011
ToyTimeTim ToyTimeTim
Rachel K, Jaimes and all the rest of the awesome staff, thank you for all your hard work! I know I speak for the majority of the community in saying you guys rock and always do your best to make this site the best there is.

I must say that three hours ago when I read this thread, I felt much like P'Gell and others in that I figured my days of adding toys to my assignment orders was at an end. I tend to wait for assignments so that I can get a toy or two and save on shipping. Like so many others in the world, money is tight so I save it when I can.

The beginning of this thread had a tone of finality to it, in no way did I hear "temporary" anywhere.

I am sooo glad to hear that is in fact temporary. I love the idea of points being used strait to the checkout, to be honest, I always felt it was a pain to go back and forth and make GC.

Thanks again.
08/16/2011
Wondermom Wondermom
Quote:
Originally posted by P'Gell
OK. (pant pant pant)

Jeez, $5,000.00 orders from out of the country? Who is doing this? (OK, I KNOW you can't tell us, it's just a frustration question.)

I have seen a number of something fairly new. A new poster with mainly ... More
I also agree with making the reviewer program harder to get into, mandatory mentoring perhaps? I also do not like the voting system being so open to applicants, there should absolutely be a limit
08/16/2011
Total posts: 355
Unique posters: 93