Gift Card Update - Please Read

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Gift Card Update - Please Read

~LaUr3n~ ~LaUr3n~
Quote:
Originally posted by Jaimes
So just to give you guys a taste of what to expect, we will be doing away with converting points to gift cards. Points will be linked to the account that earned them, and then those points will be available to spend towards your order. As soon as ...
YEAY! That's awesome. so basically the only thing this will affect is the ability to use my partner's points to make one order or the ability to give him points as a giftcard to complete his own orders? He will just have to be more active then lol.
08/17/2011
~LaUr3n~ ~LaUr3n~
Quote:
Originally posted by Rachel K
I do believe there is literature in the agreement, yes. I have received many phone calls like this:

Caller: Why my account locked?
Me: Please hold.
Check with JR, Check with JR, Check with JR.
JR: Yeah, she's got four accounts ...
LMAO, busted. I am so glad to hear you guys are able to catch that stuff.
08/17/2011
~LaUr3n~ ~LaUr3n~
Quote:
Originally posted by Dawn (Lilac Distraction)
What if my roommate wanted to become a reviewer? We'd be on the same IP. The reason he hasn't set up an account is because I told him about the IP thing and I know Miss Nessa has had problems with it. I didn't want there to be any idea ...
There are quite a few reviewers on here who have two accounts per household due to their bf or gf or husband, whatever. I never had any problems. Is it because we have separate computerS?
08/17/2011
~LaUr3n~ ~LaUr3n~
Quote:
Originally posted by Kindred
That's the best thing I've read in this thread. Thanks.

As a total aside, isn't it theoretically possible for a farmer to earn enough points to buy a physical GC and apply multiple codes to an order, thereby circumventing the system again?
WHY DID YOU JUST GIVE THEM THE IDEA KNDRED?!?! LMAO... good thinking.
08/17/2011
~LaUr3n~ ~LaUr3n~
Quote:
Originally posted by El-Jaro
Yeah, that's totally true!

I've seen some pretty bad abuses too.

To P'Gell and the rest of the community: Don't sweat this too much. The points program, from my point of view, is all icing on the cake. Reviewers still ...
YES, exactly. Even without this, we still get free assignments. THANK YOU. I didn't want to be the one saying it because I felt it looked like I wasn't being sensitive to the situation, but I totally agree.
08/17/2011
~LaUr3n~ ~LaUr3n~
Quote:
Originally posted by P'Gell
OK. (pant pant pant)

Jeez, $5,000.00 orders from out of the country? Who is doing this? (OK, I KNOW you can't tell us, it's just a frustration question.)

I have seen a number of something fairly new. A new poster with mainly ...
"AND restrict voting on Advanced Review Applicants to no more than 2 or 3 a month would help a LOT! " EXCELLENT solution! I don't even vote people in at all anymore.
08/17/2011
~LaUr3n~ ~LaUr3n~
Quote:
Originally posted by BBW Talks Toys
Okay, let's all get some perspective here!

I understand everyone's frustration we need to give them time to fix the programming on this for an entire community (THOUSANDS) of users who have points to use.

They've assured us ...
LMAO I <3 you.
08/17/2011
NarcissisticLust NarcissisticLust
Quote:
Originally posted by DeliciousSurprise
I was going to come in here and be all righteously indignant but I guess since I'm late to the party I'll skip it, this time.
Maybe save it for the announcement of a "new and improved" program. It's disappointing Eden is having this problem. I am loyal to this site because it is honest, has this community and has enabled me to buy higher quality products than if an order was completely out of pocket. Trusting you EF that both the company and your reviewers are happy with the final solution.
08/17/2011
Destri Destri
I'm coming late to this party as well. I have only gotten two things with a gift card, and both of them were under $20. I can't imagine what a person would have to do to cheat the system to the tune of $1400!!! I only have points and I really do like having them, so I am hopeful that this will all get ironed out and still let me get things with my points.

I just hate it when dishonest people do things that penalizes everyone.
08/17/2011
Wild Orchid Wild Orchid
I saw that yesterday and my first thought was a word that you often see with stars instead of letters. I've been steadily working on my rank and putting off asking my mentor to advance me till I review things in my toybox first (some 2 years old and still going strong).

The thing is I made a GC recently, after I had a decent amount of points, enough for one high quality item (and some lube if I got advanced and did a buy-out) and started anew. I was planning on saving for another item (less expensive but unavailable in my country's sex shops). I guess I will have to make two orders then. Yay international shipping costs!

As for dealing with the farmers: include a code for the person who earned it in the point-based GCs. Like adding letters from the affiliate code so that admins know who earned the points. And then restrict that in one order you can use points from one person (you or somebody who gave you a GC). GC earned by doing videos, blogging and other high-level contributing would be exempt from this as admins often personally choose who gets to do what and there is no room for abuse. That way people who parcel out their points once they earn $20 can use those points, I can get my favorite sex blogger a GC to lure her into Eden and the douches who use bots to make +20 accounts and steal from Eden can go hang in the closet.
08/17/2011
Wondermom Wondermom
Quote:
Originally posted by Antipova
I disagree with your last idea (points only to the advanced)... seeing the little 'points' banner is what enticed me to click around the site and find the forum, back when I was brand-spanking new. I might not have spent more than a few ...
I agree, it is what got me looking around the forums and registering. And of course once I got here I fell in love!
08/17/2011
DeliciousSurprise DeliciousSurprise
OKAY now that I'm not all up in here on a cell phone trying to read and sound intelligent I'm gonna give this a go.

First of all: hi, everyone. Hi EF staff members. Hi indignant members. Sorry I'm late; you all know I like making a splashy entrance but this is a bit excessive for me.

Anyway... This post is going to be long so if you're in a rush, the summary is the last paragraph.

I've raised the idea of an Eden point bank (see Amazon, for what I mean) where you 'cash in' your codes and it remembers them and applies them to your order like a million times, and it's a really good idea. The awesome part about this is that it lets you choose if you'd like to utilize your points or pay by cash/etc. on a specific order. That's one option. (A really awesome option.)

I think that 'locking' points to one account is kind of tricksy and kind of a bad idea. Here's why: I want to give my good friend Wallawallabingbang (not a real person) a giftcard to here because I'm really nice and kind of kinky. I can no longer give her my earned points because they are ~*locked*~ to me. And, as much as I like Wallawallabingbang, I don't want to give her my hard earned money cuz, you know, I got billz. An option for people like me and Wallawalla (as well as our international friends) to create giftcards out of our points, with it being on record with the Admin so they can track it and make sure neither Wallawalla nor I are shady ladies would be nice.


While I understand that this is a lot of money in, what is effectively, stolen merchandise, I'm really surprised you'd call it the rule, rather than the exception. I'm going to be completely and totally honest, here: I've logged over $700 in points, since it (and I) became active. Would I call myself a point farmer? Well, I mean, I'd be rather offended if someone were to label me that, since I do put a lot of work into all of my endeavors on this site, forum posts, reviews and comments alike. So that's proof positive that it CAN be done if you're willing to spend a LOT of time on the site. Even so, if this is the rule, rather than the exception, clearly there need to be a significant number of changes to prevent the abuse that we are seeing here.


That being said, y'all: this is a business, and you have the right to refuse anyone's business you choose. If someone is abusing the system, you are well within your rights to decline the sale to them. Just keep that in mind. And to the other y'all (the ones that DON'T work for EF): while I understand we all put a lot of work into earning our points, this is, essentially, a customer loyalty program: and they DO have the right to change, modify or ELIMINATE this program whenever they feel like it. They aren't doing any of those things, they're just trying to make so they don't get the end of the stick where they lose lots of money.


Annyywayyy, the synopsis of this post is that I'm not gonna get my panties all twisted because they keep reassuring us that this is all ~*temporary*~ and this way I'll have plenty of panty left to twist if there's a revolution or whatever tomorrow.
08/17/2011
Kindred Kindred
Quote:
Originally posted by DeliciousSurprise
OKAY now that I'm not all up in here on a cell phone trying to read and sound intelligent I'm gonna give this a go.

First of all: hi, everyone. Hi EF staff members. Hi indignant members. Sorry I'm late; you all know I like ...
Twisted panties are kinky.

Thanks again EF staff for all the hard work you do to maintain this amazing site and community.
08/17/2011
PassionQT PassionQT
Wow..just catching up here on this thread..

Glad to hear something will come of this, we just have to be patient.
08/17/2011
P'Gell P'Gell
Quote:
Originally posted by Redboxbaby
"I also think making the Advanced Reviewer Program a little more difficult to get into...would help a LOT!"

I think you hit the nail on the head there. Good Lord, there seems to be an entire screen of new reviewers each week. When ...
Thanks, Redbox. I also think limiting how many votes one can give to upgrade people to Advanced Reviewer should not only NOT be rewarded with points, but should be limited to no more than 2 or 3 a month.

I see the same 4 or 5 people voting on EVERY single person who asks for upgrades. Why is this allowed to happen? A few of these reviewers do good work, but the vast majority of them need a lot of work on their reviews and most likely have done only the absolute minimum work to write a review, yet are voted into the Advanced Reviewer program by people, who from the look of it, have NOT read their reviews. I can count on ONE hand the number of people I have voted in who have only 2 or three reviews and are asking for an upgrade. Some people vote that many people in a WEEK! Why is this still being allowed to happen? Are these people voting in alter egos? What would be the impetus to vote for every single person who asks for an upgrade, without even reading their reviews? This is part of the problem.

In the last few weeks I have seen several fairly awful reviews with the comment "GREAT REVIEW!" and an high vote all from the same persons. It only leads me to think a few people are voting on reviews they do not read, people are voting others into the Advanced Reviewer Program without reading those peoples' reviews and that things need to be tightened up to prevent this from continuing to happen.

Also, when a community member reports that they have seen something less than kosher going on, an IP search of the person being reported should be undertaken immediately. The members of the site see A LOT!
08/17/2011
Rachel K Rachel K
Morning, guys!

So, first a recap, and then a update.

Here's the re-cap part: Gift cards have been limited to one gift card per order to cut down on point farming... I think the appropriate word here is "jerks"? Yes, let's go with "point farming jerks".

And it cannot be reiterated enough: this is a temporary fix. I saw some posts from last night that seem to suggest this word was painfully glossed over and caused the poster(s) major headache as a result. We don't want you to have headaches, so again, the implementation is temporary, you can stop chewing your Excedrin tablets now!

To those of you that posted your support both for us and the other contributors, thank you for being very awesome. If you look under your chair, you'll find your very own new car! Okay, maybe not, but symbolically a car is there and it is powered by love. Thank you

So, now that we've had a recap, let's move on to the...

Official Update

Any gift cards that are outside of the EdenPoints gift cards will be unlimited.

Users can apply unlimited EdenPoints gift cards, so long as they do so from their account. They will not be able to integrate any points or gift cards from other accounts. The user will be required to be logged into the appropriate account to apply their EdenPoints gift cards.

This ensures there is no cross-account activity, and it also ensures that those of you who do receive multiple gift cards for your awesome kick-assery will not be punished.

The estimate for this change is going to run about 3 days. Updates will be posted as they come!

This will also be a temporary fix, because in the long run we have a few more fun bells and whistles planned that will reward you as contributors and keep abusers out of your hair
08/17/2011
Jaimes Jaimes
Thanks to everyone for the fabulous feedback! We're very excited that we are able to put something much better in place until we can get the keys to our shiny new programming for EdenPoints. Fingers crossed, but I hope it also has that new-car smell...
08/17/2011
Ansley Ansley
Thank you, Jaimes and Rachel, for all of your quick, informative responses. The solution seems fair. I do apologize that a few bad apples in the bushel have created more work for everyone involved in processing orders, I would imagine this means every order will be looked over with an even finer comb than before. I appreciate the efforts to protect the rest of us who do not abuse the system.
08/17/2011
Kindred Kindred
Quote:
Originally posted by Rachel K
Morning, guys!

So, first a recap, and then a update.

Here's the re-cap part: Gift cards have been limited to one gift card per order to cut down on point farming... I think the appropriate word here is "jerks"? Yes, ...
Just for clarification, can we use gift cards generated from other accounts at all? As I said yesterday, I have donated points to other contributors and currently have a repayment GC of about $20 in my possession. Does this mean I will never be able to use this or is that only part of the temporary change? Thanks again.
08/17/2011
ToyTimeTim ToyTimeTim
Quote:
Originally posted by Rachel K
Morning, guys!

So, first a recap, and then a update.

Here's the re-cap part: Gift cards have been limited to one gift card per order to cut down on point farming... I think the appropriate word here is "jerks"? Yes, ...
Thanks for the update! Keep up the good work. Hugs, kisses and much love all around.

~heads off to find my new car~
08/17/2011
tooshy tooshy
Since I'm just learning the ropes here, I'm thankful for the information on how this will work for future ordering for me. Thanks for the heads up.
08/17/2011
Rachel K Rachel K
Quote:
Originally posted by Kindred
Just for clarification, can we use gift cards generated from other accounts at all? As I said yesterday, I have donated points to other contributors and currently have a repayment GC of about $20 in my possession. Does this mean I will never be able ...
No problem, Kindred!

So, Jaimes and I and a few others have taken the "gifting" of points into consideration. That is something we will work on as part of a long-term solution, too.

The only time the account comes into question with the gift cards is if it's a point-generated gift card. All other gift cards will not depend on whether or not you are signed in.
08/17/2011
Kindred Kindred
Quote:
Originally posted by Rachel K
No problem, Kindred!

So, Jaimes and I and a few others have taken the "gifting" of points into consideration. That is something we will work on as part of a long-term solution, too.

The only time the account comes into ...
Thank you again for taking this under consideration. $20 is not a huge loss to me, but I would like to continue loaning points to friends here at EF. It's not an absolute must but it is something I enjoy being able to offer friends.
08/17/2011
P'Gell P'Gell
Quote:
Originally posted by Rachel K
Morning, guys!

So, first a recap, and then a update.

Here's the re-cap part: Gift cards have been limited to one gift card per order to cut down on point farming... I think the appropriate word here is "jerks"? Yes, ...
Thank you for the update. Much appreciated.

I need it explained as if I were a 4 year old, though.

Say I have $20.00 in points. May I also use a couple of GFs from doing videos of $25.00 each for the same order? What about the 2 or 3 bits of point GFs I have left over from other cash ins, that are about $7.00 or $8.00 each? How or when will I be able to use those?

Just because I'm dense.

Oh, and can I use that car to get to the grocery store and my kid's school? I need to go out today.
08/17/2011
Jaimes Jaimes
Quote:
Originally posted by P'Gell
Thank you for the update. Much appreciated.

I need it explained as if I were a 4 year old, though.

Say I have $20.00 in points. May I also use a couple of GFs from doing videos of $25.00 each for the same order? What about the 2 or 3 ...
You can use as many of those 'electronic' (meaning non-points) gift cards as you would like. They aren't tied to an account and are not limited in quantity. You may also use unlimited points gift cards towards an order, but in order for the gift cards to work, they MUST belong to the account that is logged in placing the order.

So right now, we know that there are people who gift their points to followers, friends and students. Which is really sweet, by the way! Anyway, right now that won't be an option, since the cards won't work on someone else's account, but I would totally encourage people to check out the gift registry program. You can make purchases for other people (a little like sharing!) and use your points gift cards to pay for them! You won't be able to see their personal info, and vice versa.

On that note, for those that aren't familiar with how the gift registry works, Rachel will be posting EdenUniversity110: Gift registry today!
08/17/2011
Dawn (Lilac Distraction) Dawn (Lilac Distraction)
Quote:
Originally posted by P'Gell
Thanks, Redbox. I also think limiting how many votes one can give to upgrade people to Advanced Reviewer should not only NOT be rewarded with points, but should be limited to no more than 2 or 3 a month.

I see the same 4 or 5 people voting on ...
^^^ this.

Yes. I agree completely.
08/17/2011
Jaimes Jaimes
The above mentioned update will occur in the next few days. For now, we're still working with the one gift card per order.
08/17/2011
BBW Talks Toys BBW Talks Toys
Quote:
Originally posted by DeliciousSurprise
OKAY now that I'm not all up in here on a cell phone trying to read and sound intelligent I'm gonna give this a go.

First of all: hi, everyone. Hi EF staff members. Hi indignant members. Sorry I'm late; you all know I like ...
Are you sure Wallawalla isn't real? I thought I met her a couple of weeks ago.

You gotta leave room in the panties for revolutions, because THAT is something to get 'em twisted for. Makes revolting much more enjoyable?
08/17/2011
sexyintexas sexyintexas
Quote:
Originally posted by Rachel K
Morning, guys!

So, first a recap, and then a update.

Here's the re-cap part: Gift cards have been limited to one gift card per order to cut down on point farming... I think the appropriate word here is "jerks"? Yes, ...
See, I knew ya'll would have it figured out in no time. Great job ya'll. I love Eden and wouldn't stop being a part of it even if we were limited but I am glad that we aren't, lol.
08/17/2011
DeliciousSurprise DeliciousSurprise
Quote:
Originally posted by BBW Talks Toys
Are you sure Wallawalla isn't real? I thought I met her a couple of weeks ago.

You gotta leave room in the panties for revolutions, because THAT is something to get 'em twisted for. Makes revolting much more enjoyable?
A revolution without twisting of panties is not a revolution worth having.
08/17/2011
Total posts: 355
Unique posters: 93