Quote:
Betty,
Originally posted by
Betty Rocket
My secondary issue (the original issue being the lack of communication) is that I was NOT given the opportunity to correct the review, nor was I told what in the review did not jive with their tastes. Not too cool.
Perhaps if the toy was that incompatible with you - as you mentioned in a previous post - the powers that be simply decided revising the review wasn't the best idea. The description review program guidelines do say that if a toy is totally "bad" for someone they'll send it to someone else. And it's not very logical to try to have you fix a review if the toy was completely wrong for you.
Regardless of they why of it all we have to remember that management around here has been busy as hell - as can be clearly seen by looking at the site and the improvements they've made in our contributor guidelines. Victoria has also been dealing with her interview on top of all her normal duties. On top of that there are more and more people doing the description reviews. The ten days since your email to EF really isn't that long when you consider all those things.
Believe me, I know how it feels when you're aggravated and disappointed about something. But I was told quite clearly by my fellow reviewers when I was in a spot similar to yours that the forum is NOT the place for this sort of stuff. And it's really not. Bringing upset to the forum just upsets a whole bunch of people - which is not good for the community as a whole.
I hope you get things resolved and find yourself in a happy place with EF again. I've found out first hand that it comes much faster if you communicate directly with those in charge rather than airing it all in public.
The public discussion may get you a faster response but keeping it in private definitely gets you more respect and a better resolution.