#AskEden - Curious about gift card refund...

IvyFayette IvyFayette
I was just curious as to how/when I would get my gift card refund from the items I returned. I returned the items and they were received by Eden on the 23rd. Eden sent me an email on the 25th saying they received them and had processed them and I would recieve my refund shortly. I'm just curious as I have already planned the items I wish to order with the card when I will receive the code for the card.
01/30/2013
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Loriandhubby Loriandhubby
i don't think it takes longer than a day. just shoot a message over with your ticket
01/30/2013
The Vixen The Vixen
I think it can take up to 3-4 business days but I got mine in about 2. I think tomorrow will count as the 4th business day so if you don't get the email in the morning you might want to send a support ticket before they close.
Also, you may want to check your spam folder if you haven't already. The email could have possibly gone there.
Good luck
01/30/2013
IvyFayette IvyFayette
Thanks for the answers. I will do just that
01/30/2013
Ansley Ansley
Refunds for gift cards are returned to the gift card used on the order. If it's a gift card you've generated from points, you can check to see if the balance has been restored here.
01/30/2013
IvyFayette IvyFayette
Quote:
Originally posted by Ansley
Refunds for gift cards are returned to the gift card used on the order. If it's a gift card you've generated from points, you can check to see if the balance has been restored here. ... More
It was part gift card part debit card but I chose to get it back as all gift card. Thanks for the link. I checked and it still hasn't changed.
01/30/2013
Total posts: 6
Unique posters: 4