Strange Shipping Mistake

Cream in the Cupcake Cream in the Cupcake
I purchased the LIberator wedge/combo, it got backordered but I got it last week but then today another big box was at my door. I was hoping its wasnt another LIberator (what else would be in this huge box) but it was.

I called and left a message and submitted a support ticket.

Has this ever happened to anyone? Im a little worried because it is such an expensive item and my first one was a buy out. The second one also came with a dvd which I did not get originally. Is that okay to keep?
03/18/2011
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Redboxbaby Redboxbaby
Quote:
Originally posted by Cream in the Cupcake
I purchased the LIberator wedge/combo, it got backordered but I got it last week but then today another big box was at my door. I was hoping its wasnt another LIberator (what else would be in this huge box) but it was.

I called and left a ...
I'd wait to hear from Customer Service before you open the DVD. You can call them, you know.
03/18/2011
El-Jaro El-Jaro
Thanks for letting us know!

It's being looked into!
03/18/2011
Victoria Victoria
Quote:
Originally posted by Cream in the Cupcake
I purchased the LIberator wedge/combo, it got backordered but I got it last week but then today another big box was at my door. I was hoping its wasnt another LIberator (what else would be in this huge box) but it was.

I called and left a ...
If it's the Liberator DVD, yes you can keep that

Hopefully Customer Service will reply quickly and work this out with you. THANK YOU for being honest!!! Kudos to you
03/18/2011
Cream in the Cupcake Cream in the Cupcake
Thank you JR and Victoria. Hope it gets resolved soon considering the weekend.
03/18/2011
Cream in the Cupcake Cream in the Cupcake
I just noticed too that my order for a bullet vibe was supposed to arrive today. Maybe it was a computer glitch.
03/18/2011
TumorCrunch TumorCrunch
Quote:
Originally posted by Cream in the Cupcake
I purchased the LIberator wedge/combo, it got backordered but I got it last week but then today another big box was at my door. I was hoping its wasnt another LIberator (what else would be in this huge box) but it was.

I called and left a ...
i got my order today, and i wasn't supposed to get it til tuesday. so i think there are definitely some glitches!
03/19/2011
mikebooks mikebooks
Quote:
Originally posted by Cream in the Cupcake
I just noticed too that my order for a bullet vibe was supposed to arrive today. Maybe it was a computer glitch.
Well, it could be a funny situation when somebody orders a discreet bullet-vibe and suddenly this huge box arrives (with product box full of those big photos picturing possible sex-positions).

But I get it that you already ordered and received one before so I guess it was just some duplicity within the system. Anyway, good that you contacted EF immediately, I would do the same. Funny situation
11/17/2011
Total posts: 8
Unique posters: 6