#AskEden - Trading colors....for out of stock colors

Maximusx Maximusx
My girlfriend ordered something that is available in 3 different colors, the color she choose is out of stock....can she change her color and get one of the other colors that are in stock?! How would she go about doing this? Thanks in advance!!!!
05/30/2012
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Beck Beck
Quote:
Originally posted by Maximusx
My girlfriend ordered something that is available in 3 different colors, the color she choose is out of stock....can she change her color and get one of the other colors that are in stock?! How would she go about doing this? Thanks in advance!!!!
If you ordered something and it is out of stock it will go on back order. You can contact costumer service to see how long it will take to come back into stock. If you are ok with that time, the item will be mailed to you. If not you can ask for the item exchange. Just tell them what item. As long as they are the same price or under you can do it. I'd submit a support ticket.
05/31/2012
gypsymama gypsymama
Quote:
Originally posted by Maximusx
My girlfriend ordered something that is available in 3 different colors, the color she choose is out of stock....can she change her color and get one of the other colors that are in stock?! How would she go about doing this? Thanks in advance!!!!
I had this same exact issue a week or so ago, I sent a message from my order page and was sent the instock color immediately. EF customer service is awesome!!!!
05/31/2012
AskEden AskEden
Great answers!

Send in a Support Ticket and see if they can switch it up for you.

#AskEden
05/31/2012
Total posts: 4
Unique posters: 4