Diff billing/shipping address won't work?

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Diff billing/shipping address won't work?

catgirl9 catgirl9
I'm trying to send an order to a friend, but it won't let me have a different billing and shipping address. I tried checking (and unchecking) the boxes in the billing/shipping section. I have NO idea what I'm doing wrong. Is anybody else having problems with this lately also, or is it just me?
12/31/2011
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Ghost Ghost
As long as the billing address matches the address used for your payment method, it should work. I've done this before and it worked just fine.
01/01/2012
indiglo indiglo
Quote:
Originally posted by Ghost
As long as the billing address matches the address used for your payment method, it should work. I've done this before and it worked just fine.
Same here. If you can't figure out what you're doing, maybe submit a support ticket? (Or call their 800 number?)
01/01/2012
js250 js250
I have a separate billing address. I have never had a problem with separate addresses and cannot imagine what the issue is. Make sure your billing address matches and if this does not work, wither call or write a support ticket. Good luck!!!!
01/01/2012
catgirl9 catgirl9
Yeah I'm thinking I'll have to submit a ticket. I don't know why it won't let me do it. I was thinking maybe others had this problem, but it must just be me.

Oh and happy 2012!
01/01/2012
Total posts: 5
Unique posters: 4