Displeased With New Shipping/Having Trouble With A Return

Contributor: This Is For The Birds This Is For The Birds
Quote:
Originally posted by Zombirella
I don't want to kick up more trouble, but I made orders after that and both were sent in bags. My Vitality....it's sharp and I'm shocked it didn't rip the bag! It was fine, however, my Ako box was crushed. My Pyxis came in with a ... more
I as well placed an order after that was said and had it shipped in a bag. I had placed an order before that and it came in a bag, but I was aware because I had saw the post. While I wasn't too concerned because nothing I bought was beat up or anything, now reading some of these post, I just placed a $150+ order and am worried that it might come again in a back and possibly be beat up this time.

My first order had two lubes and a vibe and both of the lubes were packaged in a ziplock bag together separate from the vibe. Which was nice, that was incase they leaked it wouldn't have been all of everything.

To answer Nezzie, I would go get a box, big enough to fit your product in it from UPS or USPS and then package it up and take it back to them sealed, when they weigh it, they can give you the cheapest shipping options.
06/10/2013
Contributor: Geogeo Geogeo
Quote:
Originally posted by Nezzie13
I wasn't sure. I know some people have had things shipped out on weekends during big sales like Black Friday and such, but that's the exception. EF is here in America, so I wouldn't expect their phone line to be 24 hours since most call ... more
Definitely not Canada--we aren't a big priority either with shipping. I usually have to spend over 50 bucks in shipping per order.
06/10/2013
Contributor: Ms. N Ms. N
I have had two orders in May, since this started, and both of my orders were delivered in boxes. Of course, they were both $200+ orders, and a mix of toys (including glass), lingerie, and books. I am thinking the best way to go is to order big, and always include glass or liquids in the order. That should get you a box rather than a bag.

I am surprised that the bags are still being sent though. I know I will be greatly disappointed if I receive my products in one, since Stormy did seem to indicate that the whole bag issue was being taken care of...
06/11/2013
Contributor: Septimus Septimus
I recently received a vibe for a free assignment. It came in a bag that was more than a little beat up, and the vibe itself doesn't seem to work properly.
06/11/2013
Contributor: VeganChick (is Gone) VeganChick (is Gone)
Quote:
Originally posted by Ms. N
I have had two orders in May, since this started, and both of my orders were delivered in boxes. Of course, they were both $200+ orders, and a mix of toys (including glass), lingerie, and books. I am thinking the best way to go is to order big, and ... more
I ordered a lube along with a few other things, and they all came in a bag.
06/11/2013