Ever returned anything?

Contributor: llellsee llellsee
Not so far
05/10/2012
Contributor: unfulfilled unfulfilled
Clothing that didn't fit properly.
05/10/2012
Contributor: Kitka Kitka
No, not yet. I've only had one item arrive defective and they just replaced it without any problems.
05/10/2012
Contributor: Passion plum Passion plum
My husband ordered something for me and there was a site malfunction and he ended up ordering it twice. Customer service was great and we had no trouble returning it.
05/11/2012
Contributor: hall5885 hall5885
I've been lucky that I haven't had to yet but I'm glad to see that they make it easy to do in case I ever have too.
05/16/2012
Contributor: SubmissiveFeminist SubmissiveFeminist
I have to currently return something, I ordered the wrong size by mistake. I hope it's a simple process.
05/16/2012
Contributor: *Camoprincess* *Camoprincess*
EF Returns are EASY as pie I have had 4 defective toys that I have had to return now I am having to return some lingerie that is WAY too big up top. Very simple easy process
06/01/2012
Contributor: CadmiumKitty CadmiumKitty
nope
06/14/2012
Contributor: MR Chickhabit MR Chickhabit
no returns yet, im sure all will go smoothly if i ever have to utilize RMA
06/19/2012
Contributor: MistressDandelion MistressDandelion
I wouldn't return stuff... But mainly because it would cost me more to return something than to buy a new one.
06/19/2012
Contributor: AshMegYo AshMegYo
No..I haven't had to yet! (Let's keep it that way, lol)
06/19/2012
Contributor: Nora29714 Nora29714
i had on item not fit. but i gave it to my brother to give to his gf
06/19/2012
Contributor: JennSenn JennSenn
I returned a corset.
06/19/2012
Contributor: ViVix ViVix
Quote:
Originally posted by bayosgirl
Have you ever had to return anything to Eden? I have only once; it was a lingerie piece that was way too small.
One item, though I received 2 more duds that Eden did not stand behind.
06/23/2012
Contributor: SexyStuff SexyStuff
I haven't needed to yet, but I've only heard good things about the customer service.
06/24/2012
Contributor: Tangles Tangles
I almost returned a finger vibe, but it was free and I just didn't want to bother with it. Those little purple bunnies have so many problems!
07/08/2012
Contributor: *Camoprincess* *Camoprincess*
I have had to return a few defective items and one piece of lingerie that I need to get back in the mail on Monday. Returns are super easy
07/08/2012
Contributor: HippieFeet HippieFeet
Yes and no. My first purchase that I just got a few days go.. the lube was expired and the free toy was broken. They said to just toss it and sent me a giftcard code & are sending me another free toy
07/10/2012
Contributor: Bowen Bowen
Nope, never. I've been lucky enough to order my lingerie in the correct size.
07/10/2012
Contributor: Woman China Woman China
I've returned an Uma and a Jopen Vanity vr9 and the Closer2You Opus.

I live in Chin, and Eden gave me gift cards to cover the cost of shipping.
07/10/2012
Contributor: SilverIsis SilverIsis
Never have had to return something, but I did get a replacement for a toy that I got for an assignment because one of the battery conduction pads kept slipping out. Every thing was quick and easy.
07/10/2012
Contributor: Moniqua Moniqua
Nope.
07/10/2012
Contributor: AHubbyof2SexualMinds AHubbyof2SexualMinds
I hadn't returned anything until the last month, then I've had a couple of returns. It seems to happen that way, I was shipped a wrong flavor/scent for a lotion, and now we've had a corset that was way too small. They're great about returns, just send it back and I'll order the next size up in the corset.
07/11/2012
Contributor: PassionateLover2 PassionateLover2
Quote:
Originally posted by bayosgirl
Have you ever had to return anything to Eden? I have only once; it was a lingerie piece that was way too small.
Sure; and it's no big deal; just call customer service! It is a valuable part of ANY well run business to offer their customers. It is the 'goodwill' that builds customer loyality! Take advantage of it without guilt!
07/11/2012
Contributor: TheirPet TheirPet
Not as of yet.
07/11/2012
Contributor: Do emu Do emu
Yes, and the return process is fairly simple. Even though I measure myself and try to take hints from reviews, sometimes the sizing just doesn't work for me. One dress I couldn't even squeeze into even though it claimed to be OS and I hadn't had trouble with any other OS pieces. A few defective products have gone back too.
Customer support has been nothing but awesome for me. I was even able to set up a return that was past the policy date on my way back to the States from Italy, though I know this one case was an exception.
08/22/2012
Contributor: SMichelle SMichelle
Yes. The return process is fantastic. I've returned some lingerie items -- I order a LOT of lingerie, and it doesn't always fit right. I actually have a beautiful corset that needs to be returned because it just doesn't fit me properly... and a dress, that I mistakenly ordered the wrong size in (though I'm thinking about just listing both pieces in the classifieds instead).
08/25/2012
Contributor: SneakersAndPearls SneakersAndPearls
I had to do 2 returns. The item was defective and so was the replacement. The customer service was fantastic, though.
08/25/2012
Contributor: Noelle Noelle
Quote:
Originally posted by bayosgirl
Have you ever had to return anything to Eden? I have only once; it was a lingerie piece that was way too small.
NO, but i bought a wall banger from another site (big mistake) and really wanted to return it and threw away the paperwork by accident. By the way..The wall banger is a waste of money!!
08/25/2012
Contributor: dirtythoughts:) dirtythoughts:)
Nothing so far
08/25/2012