Free gift option not working?

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Free gift option not working?

xOhxSoxScandalousx xOhxSoxScandalousx
I added 2 items to my cart today and the price is well over $80 so I'm trying to get the Cupid Vibe as my free gift. Everything added into my cart just fine. So I left my computer to run some errands. I was going to check out and pay for my items when I got back. I came back online and my cart was empty so I added the 2 items I wanted to buy again into my cart and the free Cupid Vibe and the Cupid Vibe wont add into my cart. Every time I try it wont add in. So I said forget it I'll get the free vibrating finger bunny then. That wont add into my cart either. Is this a glitch? I don't know why it wont add into my cart. Help?
04/06/2012
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jmex83 jmex83
Mine does this too. If you call customer service right away after you realize its done it, they can cancel your order for you and you can re-place your order with the free gifts.

If you leave your acct idle for too long, it will usually erase any of the deals/kits/freebies from the cart. I always make sure to double check my order at every page, because this has happened to me twice now

My wife has had this happen to her too
04/06/2012
Nazaress Nazaress
Quote:
Originally posted by jmex83
Mine does this too. If you call customer service right away after you realize its done it, they can cancel your order for you and you can re-place your order with the free gifts.

If you leave your acct idle for too long, it will usually erase ...
Actually, the freebies are messing up right now. My friend was about to checkout with the freebies in her cart and then it messed up and now, she can't add them. They are still advertised on the front page but they can't be added. I tested this out myself, too.
04/07/2012
megan1987 megan1987
Not working for me either :-(
04/07/2012
unfulfilled unfulfilled
I haven't tried to order anything, but i'm able to add them into my cart right now.
04/07/2012
wrmbreze wrmbreze
It is working, I just tried it a second ago. I added both items to the cart.
04/07/2012
xOhxSoxScandalousx xOhxSoxScandalousx
Thanks everyone! I ended up subscribing to the EF newsletter so I got a free Cupid kiss vibe instead. I really wanted that finger rabbit though. Lol. Oh well. I'll get it next time.
04/10/2012
Total posts: 7
Unique posters: 6