Are there problems with Eden?

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Are there problems with Eden?

Dragon Dragon
Is there something up with Eden's website (maintenance/code/etc) that we need to know about? In the last two weeks I've noticed a number of small glitches. I wasn't notified about some comments on reviews for five days. A post on the forum posted twice. I had to refresh the assignments page because the links weren't working properly. (When I clicked to write one review, I ended up on another product.) Maybe one or two other things.
11/07/2008
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Dragon Dragon
The forum is currently (at this minute) sending me email notice of some posts within minutes, and some 2 hours or more ago.
11/07/2008
Adriana Ravenlust Adriana Ravenlust
Wow! I don't think I have experienced any of this! That would be really annoying.
11/07/2008
Dragon Dragon
UGH! I just spent an hour updating the titles only on all my old posts. It looks like it didn't accept all of them. What the *** is going on?
11/07/2008
Beautiful Dreamer Beautiful Dreamer
I had posted earlier this week (maybe last?) both my boyfriend and I are stuck in Edens unless we erase our cookies. We can't log out.
11/07/2008
Neuron Geek Neuron Geek
Quote:
Originally posted by Beautiful Dreamer
I had posted earlier this week (maybe last?) both my boyfriend and I are stuck in Edens unless we erase our cookies. We can't log out.
We are currently trying to resolve the issue with log out. We will keep you posted.
11/07/2008
Neuron Geek Neuron Geek
Quote:
Originally posted by Dragon
The forum is currently (at this minute) sending me email notice of some posts within minutes, and some 2 hours or more ago.
Our alert system doesn't send the notifications immediately. It checks whether we have new changes at EdenFantasys every 30 minutes. Sometimes there are too many emails on the way out, so you may experience a much larger delay.

We would ask you to report any issues with the website in order to get them fixed. Thank you!
11/07/2008
Bulma Bulma
I had noticed some bugs with posting in the forums, and the site was down for awhile (I forget which day) but it was only about 30 minutes. Some of the posts were showing up as html code, and it wouldn't let me post for while. After the site was down for a tiny bit it seems to be working normal again, at least for what I've noticed.
11/07/2008
Adriana Ravenlust Adriana Ravenlust
Quote:
Originally posted by Bulma
I had noticed some bugs with posting in the forums, and the site was down for awhile (I forget which day) but it was only about 30 minutes. Some of the posts were showing up as html code, and it wouldn't let me post for while. After the site ...
Was that the daylight savings change day? I remember some posts titles being strange and the times being off.
11/08/2008
Dragon Dragon
Quote:
Originally posted by Neuron Geek
We are currently trying to resolve the issue with log out. We will keep you posted.
That would be good. Being stuck logged in is not something I want with the age of my kids when I load the computer! Right, now it's good for me though. Good for you? (Giggle)

Thanks for letting me know about the forum/email notifications. Doesn't explain some of the other problems, but that one makes sense. There is no rush on the forums anyway!
11/08/2008
Peg Peg
I tried to update my Avatar and it hasn't changed.
11/08/2008
Snappy Snappy
I posted several times and my posts still don't appear. Other posts did go up properly, though.
11/08/2008
Mystery Mystery
Although EF is looking into the first two problems below, I'm posting all four here to see if anyone else is having the same problems.

After purchasing a 30% discount product to review, I've had three things happen:

1) I received several emails from Eden Fantasys Order Followup (confirmation@bizrate. com)where I had to follow a link and confirm that I received my order. When I declined to accept four free magazine subscriptions, I got a java script error and the process didn't complete. However, I decided that it was safe to assume that my confirmation did complete;

2) When I checked my assignment section. The order appeared as if I hadn't received it and showed a "Cancel" button instead of a "Submit Your Review Button";

(EF responded to my questions above and they don't think the they are related to the bizrate email, but are still following up on it)

3) Shortly after I received the above response from EF, I received an email that said my assignment had been canceled, my request had been reviewed and my reason was not accepted or my assignment was assigned to a different reviewer.

I haven't received a response from EF on the latter problem. Obviously, though, I can't submit my review.
11/09/2008
Snappy Snappy
I submitted a review yesterday and it still hasn't been published.
11/09/2008
Adriana Ravenlust Adriana Ravenlust
Quote:
Originally posted by Snappy
I submitted a review yesterday and it still hasn't been published.
I believe reviews are not published on the weekend because they must be viewed manually. I would just give it some time.
11/10/2008
Peg Peg
Quote:
Originally posted by Peg
I tried to update my Avatar and it hasn't changed.
It changed, it must have been the weekend.
11/10/2008
Dragon Dragon
Found a bug!

I just searched the forum for a keyword trying to find a particular post. The results showed three pages. Only clicking on page 2 left me spinning only and the word "done." It won't actually show more than the first page. I tried several times.

Is there an easier way to search the forums? Or sort threads?
11/30/2008
Total posts: 17
Unique posters: 8