Warning before discontinued

Contributor: Crystal1 Crystal1
I would love to see a feature added that gives us a heads-up if a product is about to be discontinued! I just did some spring cleaning of my wishlist the other day and found that like 20 things I really wanted are gone now, it would have been great if there was a chance to grab them before they were gone. Maybe it could be a new option in the Set Alerts feature, or even just a post on the boards? It's such a bummer to go to order something you've had your eye on for ages and find it gone!
05/27/2011
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Contributor: Shellz31 Shellz31
Quote:
Originally posted by Crystal1
I would love to see a feature added that gives us a heads-up if a product is about to be discontinued! I just did some spring cleaning of my wishlist the other day and found that like 20 things I really wanted are gone now, it would have been great ... more
Yes, I would LOVE this feature too!
It would be great to have an option to tick 'heads up for discontinuing stock' in the alerts area of each item.

I realise Eden may not know some of the items are going out of stock upfront, but would be cool on the products they do know on.
I have missed out on a lot of items too
05/27/2011
Contributor: Petite Valentine Petite Valentine
Quote:
Originally posted by Crystal1
I would love to see a feature added that gives us a heads-up if a product is about to be discontinued! I just did some spring cleaning of my wishlist the other day and found that like 20 things I really wanted are gone now, it would have been great ... more
"Maybe it could be a new option in the Set Alerts feature"

I like this idea A LOT.
05/27/2011
Contributor: ♥ Amanda ♥ ♥ Amanda ♥
I love this idea as well!
05/27/2011
Contributor: SamsDelight SamsDelight
Same here. I am still new to buying things from Eden so there is just so much to get right now. I have already lost out on a few items.
05/27/2011
Contributor: Waterfall Waterfall
I think this is would be a great feature! I am always sad to learn that something I have wanted for a while is discontinued.
05/27/2011
Contributor: PiratePrincess PiratePrincess
I love this idea and it would be amazing to have!
05/27/2011
Contributor: married with children married with children
that would be great. I hate when you find something you want, save up to buy it, then it is no longer carried when you go to buy it.
05/28/2011
Contributor: indiglo indiglo
I think that's a fantastic idea! I'm not sure if they could do it, but if they could it would be wonderful.
05/28/2011
Contributor: deletedacct deletedacct
Agreed!
05/28/2011
Contributor: Dusk Dusk
I think this would be great. Maybe even have something where, if the item is on your wishlist at all, you could be notified if it's being discontinued. I don't always set alerts for things.
05/28/2011
Contributor: Linga Linga
Quote:
Originally posted by Crystal1
I would love to see a feature added that gives us a heads-up if a product is about to be discontinued! I just did some spring cleaning of my wishlist the other day and found that like 20 things I really wanted are gone now, it would have been great ... more
Definitely a great idea!
05/28/2011
Contributor: M121212 M121212
Ooh that would be great!
05/28/2011
Contributor: Pixel Pixel
I nth the suggestion for this! It would be really helpful!
05/30/2011
Contributor: Cream in the Cupcake Cream in the Cupcake
yes, that would be nice
05/30/2011
Contributor: namelesschaos namelesschaos
This would be really cool if they could make it happen. Not sure it feasible however, does Eden even know this information far enough in advanced? For now it seems the only way to know is to follow the companies on twitter and the like and see if they announce their discontinuations in advance.
05/30/2011
Contributor: Fullbeauty Fullbeauty
This would be a really great feature! Such a wonderful suggestion!
05/30/2011
Contributor: pixieluv pixieluv
It would be nice as long as Eden knows about it. I'm not sure if this also fits in the discussion, but I see reviews on things I would like to try only to find out that they are discontinued. Should those reviews even be up anymore if the item is not able to be purchased?
05/30/2011
Contributor: Jul!a Jul!a
Quote:
Originally posted by pixieluv
It would be nice as long as Eden knows about it. I'm not sure if this also fits in the discussion, but I see reviews on things I would like to try only to find out that they are discontinued. Should those reviews even be up anymore if the item ... more
I say no if it's been discontinued from the manufacturer, but if it's still available for sale then it's ok. But that's my personal opinion.
05/30/2011
Contributor: liilii080 liilii080
This is a really good idea. I've often thought the same thing.
05/30/2011
Contributor: NarcissisticLust NarcissisticLust
Quote:
Originally posted by Crystal1
I would love to see a feature added that gives us a heads-up if a product is about to be discontinued! I just did some spring cleaning of my wishlist the other day and found that like 20 things I really wanted are gone now, it would have been great ... more
That would be fantastic! There are products I save up for but by the time I have the cash, they are gone or out of stock!
05/30/2011
Contributor: Eucaly Eucaly
Quote:
Originally posted by Crystal1
I would love to see a feature added that gives us a heads-up if a product is about to be discontinued! I just did some spring cleaning of my wishlist the other day and found that like 20 things I really wanted are gone now, it would have been great ... more
This happens to me too! It would be really great if they did this.
05/30/2011
Contributor: AOutrajus AOutrajus
that would be awesome!... i did the same thing and was super disappointed.
05/30/2011
Contributor: Kindred Kindred
Quote:
Originally posted by Jul!a
I say no if it's been discontinued from the manufacturer, but if it's still available for sale then it's ok. But that's my personal opinion.
I believe discontinued items and their respective reviews remain in the system. However, the items do not appear under product searches, only under review searches. So for example, if you search for the now discontinued Contour Q link, the product page does not appear. However, the product reviews are still available under the review tab. I think there is value at keeping the reviews available. First, it does impact a reviewers rating. Secondly, just because EF no longer carries it does not mean that the product is not available. Interested buyers can potentially still get the item used.
05/30/2011
Contributor: Jul!a Jul!a
Quote:
Originally posted by Kindred
I believe discontinued items and their respective reviews remain in the system. However, the items do not appear under product searches, only under review searches. So for example, if you search for the now discontinued Contour Q link, the product ... more
"Secondly, just because EF no longer carries it does not mean that the product is not available."

Exactly why I write reviews on stuff that's been discontinued from here. I try to make sure that it's still available for sale somewhere before I go and get anybody's hopes up or anything.
05/30/2011
Contributor: Selective Sensualist Selective Sensualist
Quote:
Originally posted by Kindred
I believe discontinued items and their respective reviews remain in the system. However, the items do not appear under product searches, only under review searches. So for example, if you search for the now discontinued Contour Q link, the product ... more
Interested buyers could still potentially get the item brand new and unused elsewhere. For example, the Contour Q is still available directly from Jimmyjane's website. I am not sure why EF decided to quit carrying it. (I'm bummed because I wanted to eventually get the Contour Q from EF. )



I would also love a heads-up in advance if an item is going to be discontinued. Of course, if EF buyers have been trying to get an item from the manufacturer to replenish their stock, I am sure they do not always know that an item will be discontinued until well after all their stock is gone.

Perhaps there could be a monthly thread started by admin that lists items they foresee as posing a potential difficulty in restocking? And if those items do not get discontinued after all, then there is no harm, no foul. I think people would appreciate the opportunity to re-prioritize their wish lists!
05/30/2011
Contributor: CuteDee CuteDee
Thats a great idea! = ) We get emails when a product is back in stock... Why not an email letting you know a product will be discontinued.
05/30/2011
Contributor: Crystal1 Crystal1
Glad lots of people agree! It would just be nice if I'm trying to decide between two corsets, for example, to know that one might not be around when I make my next order would make it easy to decide to get that one now and just get the other next time. And of course I know Eden might not always know if something isn't going to be available, but if they know that after they sell the 3 they have left they're not going to be bringing in more, it would be great to know.

I do like still having reviews for discontinued items around. It would seem like such a waste of all the effort the reviewers put into them if they just disappeared when the products did.
06/01/2011
Contributor: Antipova Antipova
Does anyone else think that the mad dash alerts like that would cause might also be a problem?

For example, you've got Fun Factory's Sinnflut Benjamin Bond in black, which is discontinued but a lot of people wanted it. Even long after it's gone, 116 people have the black one (and 41 for the blue) on their wishlist.

Now, say when Eden's stock drops to 15 in the warehouse, they call Fun Factory up and ask for a new shipment, but Fun Factory says "sorry, we took those out of production."

EF has only 15 left. If they sent out an email to all 116 people, you'd have a sad situation where lots of people would log in as fast as they could and purchase it, so maybe 35 people make the purchase that day, and walk away happy, but when Eden's warehouse people go to pack the orders, now 20 people have to get emails saying "sorry that you thought you got that, but we actually ran out too quickly."

Also, with an alert, people for whom the item was further down on their list will leap and buy it before they would have otherwise, and maybe someone who wanted it much more had it as the next thing on their list, but someone got it before them because they checked their email more quickly. I think by not letting us play god and see what's happening in advance, the people who want the toys more are the ones that get them.

For example, I got a Jollies Bandito several months after the company went out of business. It is one of my favorite toys *ever* and if there had been a mass mailing and all the 85 users who had it on their wishlist as a "meh, maybe" item would have snapped it up, I would have missed out on what is a perfect toy for me.


All that, of course, is if it was even in Eden's power to know in advance what's being discontinued, which they don't. The only thing we really can do is watch the pulse of manufacturers. If you see something on Eden that's no longer on the manufacturer's own catalogue, odds are it won't be coming back!
--------------

I think it's good to have reviews for discontinued items still around, too. I think the current system, where they show up when you search reviews, but not when you search products, is ideal.
06/02/2011
Contributor: Petite Valentine Petite Valentine
Quote:
Originally posted by Antipova
Does anyone else think that the mad dash alerts like that would cause might also be a problem?

For example, you've got Fun Factory's Sinnflut Benjamin Bond in black, which is discontinued but a lot of people wanted it. Even long after ... more
I imagine the inventory system would prevent the item from being oversold to that degree. Maybe one or two might slip through, but I doubt there would be over a dozen people left empty handed.

And I would still prefer the chance to grab something before it disappears than have a discontinuation come out of the blue.
06/02/2011