Ways to fix eden

Aishiteru Aishiteru
Quote:
Originally posted by charmedtomeetyou
I have done the same with my points and would also like that gift card to be honored if possible.

I also agree with making it harder to earn points. I had no issues with getting .50 for reviews. I viewed it as the work to put in to raise your ... More
I also put my points from before this change into a gift card yesterday.
06/20/2013
indiechick indiechick
Quote:
Originally posted by Aishiteru
It's not 45% for a buyout. It's 40.5%, so that's really only an extra 10.5% off.

Example using $100
100 - 30% = 70
70 - 15% = $59.50
Yeah the error in this has been discovered. We have notified Stormy and Fred. But Again it is still better than the 15% that was alluded to. It is going in a list of wants
06/20/2013
Aishiteru Aishiteru
There are many things EF can change to save on expenses, but they're still offering cheap free gift that most people just get because they're free and then say that they wouldn't buy them if they weren't free. There is still a 25% sitewide sale going on, and EF has alienated most of its contributors and past staff members. I wish I had known what EF was like years ago, but I seem to have found this place at a bad time.
06/20/2013
SMichelle SMichelle
Quote:
Originally posted by indiechick
Yeah the error in this has been discovered. We have notified Stormy and Fred. But Again it is still better than the 15% that was alluded to. It is going in a list of wants
The thing is, I can get that deal elsewhere without having to write a review.
06/20/2013
SaucyxGirl SaucyxGirl
Quote:
Originally posted by Aishiteru
There are many things EF can change to save on expenses, but they're still offering cheap free gift that most people just get because they're free and then say that they wouldn't buy them if they weren't free. There is still a 25% ... More
One of the things that they could have changed is the following:
Give points for only reviews, articles,mentoring, and editing...and then allow a 100% cash in with what we have..and then I would personally do away the other actions that currently generate points..everyone is acting a spoiled brat and I was raised that if you were acting a spoiled brat then you lost that privilege.

While it is correct that we "earned" those points, it has clearly been stated that the program was subject to change. Honestly this spoiled brat mentality of now having to actually perhaps pay for product is just plain stupid and screams so much of immaturity that I am appalled at what I have read.
06/20/2013
SMichelle SMichelle
I've been thinking a lot about this. What could EF do to get me to stay?

1. Gift cards for SexIs articles. Those take effort, and they attract attention to the site.

2. Gift cards for editing. I edit for both SexIs and reviews, and I feel like that deserves something. If Eden didn't have the contributors editing for them, they'd have to pay someone else to do the job. I think it was JR that said that he used to spend several hours a day doing this.

3. The staff members (or... well, member, really, since everyone else is gone) has to start acting more professional. Fred, remember, she represents your company. If she is unable to conduct herself in a respectable, professional manner, what does that say about the company?

4. Reviewers deserve to be properly compensated. Especially those of us that consistently write high quality reviews. Reviews attract a lot of attention to the site, and you're basically slapping your reviewers in the face by telling them that they cannot really use the points they earned by adding useful content to your site. My feelings now are... why should I continue to write reviews for this site when my reviews are obviously not appreciated? Add to which, several of my reviews have been written on products that I purchased myself. Yes, a few were free assignments, but most of them were not.

5. Points earned before this announcement should be honored. This change should not be retroactive.

6. The percentage of points that can be used on an order needs to be raised. Anything less than 50% feels like a slap in the face at this point.
06/20/2013
Big Ang Big Ang
Quote:
Originally posted by Ciao.
I was thinking less by individual post than by posting category, so posts in The Lounge = 1 point, whereas maybe a post in Sexual Health = 5. It wouldn't stop people from contributing but would encourage people to contribute more in areas of the ... More
Tons of spam in the Sexual Health thread! Hooray!
06/20/2013
kendra30752 kendra30752
Yes! This is what a few other people have been trying to suggest for a while. I feel the same. I love this place & it's something I want to continue spending my time on very much. I think your suggestion was very well put & I think it would absolutely make all the difference in the world.

Some of us, including myself are happy to work hard & be here even if we aren't earning a lot of points. I was totally fine only earning the forum points every day. In fact, I hardly ever do all the actions to earn the maximum amount daily. Ever. I don't have a problem with lowering our earnings one bit & think it's not a bad idea. I do not like the change about us only getting to use our points for 15% off an order. That's very tiny incentive for our work and time. So I do think your idea is pretty spot-on to "fix" everything that's been screwed up here. It would require everybody to really, really work for those points and that sounds like what should've happened in the first place. Instead though, there were more and more and more people being able to point farm away and it seemed like the system was working in their favor.

Anyways, though. I think the whole new change came as a major shock to all of us. I've been upset about it and it's been on my mind all day. It's hard not to feel totally un-appreciated and like there's a possibility that we have all wasted years of our time. I don't truly think this, but I will admit that I too felt these things at first. It felt like a ginormous slap in the face.

I'm with you. I'd be willing to stick around for changes such as what you mentioned. Today, EF has been on my mind non-stop. I spent over 2 hours talking and discussing my feelings and stuff with my partner this evening. I am actually down and sad thinking this place might go down. I agree with what you said. I too feel the same way. I too would like a little more transparency. I feel like a lot of us give ourselves to this place in many ways & I do have some expectations from it. Such as honesty. Most of us are looking and holding out hope that we will be given a reason (if even just a tiny one!) to feel we should stay, to feel we are worth a little more & to feel that we really are appreciated, again, even if it's just a little.

As it is, most of us literally cannot afford to spend much time here. I don't ask for much, but I think the point system should be something like how you suggested. We should be able to use our EARNED gift card $, but we should be limited to how much we can make. That is fairness. The way it is at the moment is far, far from fair. If we did what you suggested, the people who were causing problems in the first place by crazy point-farming wouldn't be near as likely to go through it all to screw the system. I mean, say we were required to write so much in a review and only get our old pay, it'd make it real hard for them to go through and farm the heck out of the place because 1. they'd have to write so much & two, it won't be worth it to spend so much time for so little if you don't really care and 3. you couldn't just plagiarize because that will be caught.

So there's one thing. Just lowering the maximum amount of earning would make huge changes.

I wish I had more suggestions to add about more things we could do to change the way things go. I don't know the exact problem, but the rumor is, it's "financial." I don't know how severe it is, so it's hard to make suggestions. We don't know what will be enough. We don't know how bad it is or anything.

I too am hoping EF will listen to your suggestion closely and consider it instead of saying "oh, we're in financial trouble. We love the people who've made this happen, but we're snatching everything from you guys." That sounds like it would only make it worse to me, but I don't know much anyways. It just feels that was a drastic, mean-ish approach.

As I said, I'm absolutely holding onto any hope that we will be given reason to stay. I don't know how to better put that sentence, but I hope it really says what I'm trying to say. Not saying I hope they give us something just to keep us. No, we WANT to be here, but as I said, a lot of us can't if we're only getting nothing at all in return. We can't justify spending hours here. Just like if I were spending all the time I spend here on Facebook. That would be crazy because while I may be making friends, I'm not spending my time wisely. I could be working overtime or something.

I do hope we mean enough to this place for them to try and comprimise instead of rip everything away from us & treat us like just a one-time customer who's given nothing to the company. A lot of us have truly done things for this company.

Indiechick, I am glad you made this post. I think everyone who loves this place as much as we do will agree. If we love it & we do, we will be willing to do what we can too. I hope we can re-create a positive place too. There's been enough bad all over about EF in general, so I think we desperately need to work together in a positive, friendly light. Yes, we need options available. As I said, just taking everything and saying "oh, well we're glad you guys gave so much to us," isn't much option for us. And I think/hope there is room for other options.

We could even maybe think about changing the points given for reviews based on how useful they are... Well, then nevermind. There's people who would just down-vote as they do now. Just a thought, but maybe not a good one.

As someone else suggested though, not rewarding points instantly when a review is submitted is a good idea too. I wouldn't mind having to wait to receive my points.
06/20/2013
kendra30752 kendra30752
Quote:
Originally posted by No-nita
Ignore my earlier post. There is no way to fix this place. I'm done.
No, do not ignore No-nita's earlier post. When I read it, I thought "that's EXACTLY how I feel." So, no, do not retract your comment No-nita. It's logical, it makes sense & I think every one of us agree on what you said.
06/20/2013
kendra30752 kendra30752
Quote:
Originally posted by indiechick
Thanks everyone for some awesome insight. I'm going to wait a few days and take these to Fred. I have a well written letter with 5 spots open for suggestions I will talk with Stormy about the ones that we think are the most likely and then I ... More
I'm on board to back you up with it.
06/20/2013
indiechick indiechick
Quote:
Originally posted by kendra30752
I'm on board to back you up with it.
Thanx Kendra. The forum got a little crazy and messed up. Really hateful. Some slurs and bullying on both sides. Happier over here where we are actually trying.
06/20/2013
Cinnyree Cinnyree
oh this thread is a breath of fresh air! I have no smart ideas to add to the mix I just want to say thank you to all that are. That other thread had me on the verge of tears. I only made it to page 5 and I can not go back.
I just made a gift card too and took off 13 points for anything that I may have done yesterday or today.
I do not need to be compensated to stay on this site. I do think at this point an apology would be nice to hear from both sides but as I said with the little I have done on this site I do not require it.
I understand why Fred(and whomever was involved) did what they did. I also understand why so many got upset and left. I'm ready for whatever lies ahead.
06/20/2013
melissa1973 melissa1973
Quote:
Originally posted by This Is For The Birds
I said this in the thread and I saw your reply, but figured it would be great to post it here to, seeing how it will probably get lost and overlooked in the other thread.

When I started here I remember reviews being worth 50 points, then they ... More
Damn , you mean to tell me that something good happened and I didn't even know about it? Oh man that bites lol. Not giving rewards until they were published sounds like a really good idea.
06/20/2013
eri86 eri86
The thing that initially attracted me to EF was the sites overall shop-ability. I didn't even learn about the rewards points until I'd been browsing for about 3 months or so.

I love the layout, the fact that you search, and narrow the search down using parameters. And the ability to make wishlists is great!

And honestly, I think the only things that should get points are as follows:

1) Reviews (but not till after they've been edited, approved, and published)
2) Sexis Articles (but not till after they've been edited, approved, and published)
3) Proof reading reviews and articles
4) Mentors
5) And the 5% points back on orders paid with cash.

Everything else can, and should, go. This way community involvement will be from people who actually want to be involved. And it would remove the ability to point farm since things need to be approved first.

I'd love to be able to used my saved up points, but right now I just want EF to survive.

I have looked into a lot of the bad, but there is still time to change and improve. All isn't lost yet.
06/21/2013
indiechick indiechick
Quote:
Originally posted by eri86
The thing that initially attracted me to EF was the sites overall shop-ability. I didn't even learn about the rewards points until I'd been browsing for about 3 months or so.

I love the layout, the fact that you search, and narrow the ... More
We are almost down to that. I dont think points for discussions will go away. They get the ball rolling god knows i posted somewhere in the realm of a few hundred posts in the last few days, so it was nice to be acknowledged for some of them. Maybe points for STARTING a thread but not for posting
06/21/2013
indiechick indiechick
ALSO activity should count more than popularity. I am not popular at the moment, but I do a damn good job and that needs to count for more than what people think of me
06/21/2013
No-nita No-nita
Quote:
Originally posted by kendra30752
No, do not ignore No-nita's earlier post. When I read it, I thought "that's EXACTLY how I feel." So, no, do not retract your comment No-nita. It's logical, it makes sense & I think every one of us agree on what you said.
I originally came back and said that because Fred had already responded to Stormy saying that the 15% would still be retroactive, so I just kind of threw my hands up in the air and was like "well, whatever then". But if there are still negotiations on, then there might be hope.
06/21/2013
Kitten B. Kitten B.
I honestly think maybe Eden should just strip down to the bare sex toy store. Clearly the community aspect of Eden can not be handled correctly, is costing more money than it's bringing in, etc, so maybe it's got to go?

I mean you could try keeping it around, but I don't know who is going to want to continue writing great quality reviews for the toys Eden sells- when there's little to no incentive in return. I don't sit around waiting to write elaborate reviews, complete with photos, on things I have purchased, just for fun. Or in this case, just for 15% off.

Maybe go back to having only employees review things. I don't know. I know I don't trust employee reviews, so that may be a waste of time as well.

It seems like, according to past forum posts, a lot of things have been tried to save the community aspect of the company. All were too little, too late- just not enough. I haven't been here for very long, but even in the short time that I've been here, I've witnessed what can best be described as a failing company trying desperately not to drown. And in the process, alienating their contributors and customers and blaming them for the failings of this business. I've worked for failing companies before. It's quite obvious what's going on here.

Just in the time I've been here (which is a short 4 weeks), I've seen the amount of points you can earn for tasks change three times. Confusing mandatory actions for trial period members have been changed twice. A double points week. A whole staff was let go. And now, after all that, the amount of points you earned for contributing to this site is limited to only being spent on 15% of an order. The same percentage I could always get off my order with a partner code.

When I consider all of these things, it becomes pretty clear to me that Eden just can not support this kind of community. I don't think there are any changes that can be made to save this side of the company.

I apologize if I come off as negative, I'm really not trying to. This is just how I feel from what I've observed so far.

I love the community aspect of the site. I would love for it to stick around. I would also love to be able to use the points I earned without having to spend $400 in order to do so. But what can you do?
06/21/2013
indiechick indiechick
As someone who would have to spend over $600 to use my points now I just dont have that kind of money. Eden if you really are going under, clearance off EVERYTHING. Let me get in and get out. I will pay you cash if you bring the prices down to liquidate the assets but you gotta be honest
06/21/2013
edeneve edeneve
I think "fixing" EF is threefold.

1. brainstorming by the community and EF management, separately, on what they think would "fix" EF by making it a worthwhile site for both parties. and then submit their lists of those ideas to a third party to mediate. create a list of agreed on actions to implement immediately and bring compromise to conflicting "fixes" as needed.

2. brainstorming what the specifics are that brought EF to the point of needing to be "fixed" - again, done separately by the community & EF management. then, brainstorm how to stop or change any existing failures to the mutual benefit of the community & EF management. and again, submit the lists to a third party to compile a useable list of "what not to do"

3. both the community and EF management separately brainstorm on effective safeguards and how to implement them for every agreed on action to implement and implement them A.S.A.P. again, using both lists, a third party will need to very timely mediate these lists and bring compromise where needed.

all of the above tasks will have to be done w/i a short & specific time frame since they are sequential tasks. If too much time is spent working through each task by either party, it will delay any "fixes" that will be implemented. any lengthy delay will contribute to the community discord it continuing to escalate. the sooner the "fixes" are put into place, the sooner EF will regain the support and promotion of EF by the community as well as making EF worthwhile to the community.

Does EF still want a thriving community? do community members who've left & those still here want worthwhile reasons to stay w/ EF & continue to support EF? the "fixes" are a two way street here. and they have to provide valuable reasons for both parties to continue working with each other.
06/21/2013
Fred Petrenko Fred Petrenko
Hello everyone,

OK, this is finally a thread where we can talk. Thank you everyone for the constructive criticism, thoughts and ideas.
Let me share with you my thoughts and plans.

1. Existing system.
It is broken. It has been for awhile already. The community started few years ago as a community; it has become an abused charity, a sport, a laughing stock. I am sorry if some of you are hurting because of the others. I would think about setting up a manual review process to consider each case individually. No promises here, but I will think about it. However, let me assure you – most of the contributors have taken unfair advantages, cut the corners, overall cheated the system and the community at large. I am sure you know exactly what I am talking about. This had to stop. I made this decision. There is no coming back.

2. Going forward.
Community and business should help each other. Business can be generous to its advocates, but not to its foes. We would like to redesign the system so it supports advocacy, education, comradery, and free environment. We have no idea at this moment how to do this. If you do – please share your thoughts here. Please, be specific and most of all – let’s try to be civil.
06/21/2013
PeaceToTheMiddleEast PeaceToTheMiddleEast
I am still around and plan to be, I would like to see what others have said worked out into something. I will still be active as much as I can, but that still limits me from making purchases. I too have put in cash with my points and never have cheated the system or cancelled any orders to get any better deals then what was offered. It must have been nice for some who have. I always played by the rules and did what was expected of me. That's all I have to say for now but will be following this thread to see what is going to happen. I too have also generated my points since this had happened.
06/21/2013
dancingduo dancingduo
Very grateful to hear from Fred.

I was a member of another point system that saw major point abuse and eventually closed the company. Lots of uproar and people left when they stopped giving points. Those with points were allowed to use them but could generate no more after that.

my suggestion as a business model is to abandon the point system all together, it is broken, doesn't work and frankly easily abused.

Instead, lets use a system that rewards what we want to encourage: active community and great reviews.

First, to get money accumulated to a new item you have to write a review. The first 5 reviews are provided to Eden by the reviewer for free. They must have a rating of useful and above to qualify to start earning free money towards the next purchase.

second, forum activity is expected, not required, and no longer providing points. It will help boost your reputation as a reviewer and contributor and that should be enough to keep you active. (if it falls to low...you atop accumulating cash for the next purchase).

I honestly don't spend a ton of time on sexis. I am not sure if it makes the cut...as a business owner I would want to see traffic information before making that decision...but I have been on this site for over 6 months and I have only read one article.

that's my thoughts...do a ratio for old contributors instead of 100=$1 do 200...or something. Then once it clears never do the point system again and make it so the website continues to have GOOD reviews since that is what attracts alot of customers.
06/21/2013
Fred Petrenko Fred Petrenko
Quote:
Originally posted by dancingduo
Very grateful to hear from Fred.

I was a member of another point system that saw major point abuse and eventually closed the company. Lots of uproar and people left when they stopped giving points. Those with points were allowed to use them ... More
Thank you. Good points. Taken.
06/21/2013
Airen Wolf Airen Wolf
Quote:
Originally posted by dancingduo
Very grateful to hear from Fred.

I was a member of another point system that saw major point abuse and eventually closed the company. Lots of uproar and people left when they stopped giving points. Those with points were allowed to use them ... More
I like this idea it rewards effort but in a sustainable level.
06/21/2013
edeneve edeneve
thank you Fred for coming back to us expressing your desire to work with the community. I believe it's necessary as you stated, to "redesign the system so it supports advocacy, education, comradery, and free environment" - how this happens will be through collaboration.

so many posted ideas to fix the broken system are flying around w/o anything to contain them allowing a time to consider them in a coherent manner. somehow, a list of all ideas needs to be compiled so each can be given some thought. otherwise, chaos still reins.

I made a post just above yours w/ some thoughts & ideas that are workable. please read my post and take them into consideration.
06/21/2013
Fred Petrenko Fred Petrenko
Quote:
Originally posted by edeneve
thank you Fred for coming back to us expressing your desire to work with the community. I believe it's necessary as you stated, to "redesign the system so it supports advocacy, education, comradery, and free environment" - how this ... More
Thank you Edeneve. Noted.
06/21/2013
Airen Wolf Airen Wolf
Quote:
Originally posted by indiechick
As someone who would have to spend over $600 to use my points now I just dont have that kind of money. Eden if you really are going under, clearance off EVERYTHING. Let me get in and get out. I will pay you cash if you bring the prices down to ... More
I had a long response posted but I think I will just simply bow out and sit down. I cannot understand the sense of entitlement of the people who have spoken out and the lies of others have become accepted truth. I'm here to rebuild and I am not ashamed to say that.
06/21/2013
Fred Petrenko Fred Petrenko
Quote:
Originally posted by Airen Wolf
I had a long response posted but I think I will just simply bow out and sit down. I cannot understand the sense of entitlement of the people who have spoken out and the lies of others have become accepted truth. I'm here to rebuild and I am not ... More
Airen, thank you! Your support means a lot.
06/21/2013
Wicked Wahine Wicked Wahine
Quote:
Originally posted by dancingduo
Very grateful to hear from Fred.

I was a member of another point system that saw major point abuse and eventually closed the company. Lots of uproar and people left when they stopped giving points. Those with points were allowed to use them ... More
I agree with much of this!

The points system should be stopped for now, or use the mechanism that was already in place to change this, the amount the points are worth. Cutting the amount by 50% or more would have resulted in more people willing to spend extra money on top of their points to get what they want. I think even changing the 15% to a higher amount based on participation, etc might be a good idea if you intend to keep the percentage.

I am happy Fred is speaking to us here, thank goodness! (Nobody cares about how your English is., I understand what you write just fine.)

I think all freebies should go. Maybe, if you still want to give free items, make sure it's for a minimum order amount only.

No more free returns, unless the product is damaged. If I changed my mind and want to return, with any other company, I am expected to foot the return postage & I have no problem doing this.

I think if people want their orders in a box and you can't afford it, then offer so they can pay extra for a boxed order. I would pay $3 extra to have it boxed. I don't know if that is even a help to you, but I might as well mention everything I can think of right now.

Sorry to be all over the place, I am still sick from food poisoning, but trying to stay on top of things.
06/21/2013
Total posts: 207
Unique posters: 51