#EdenUpdate - Please Report Any Recent Issues!!!

Ansley Ansley
Hey everyone! Just wanted to let you know most of the recent issues should be resolved. Thanks, and as always we appreciate your patience and thanks for flying Eden O-lines

Everyone, if I could have your attention for a moment. If you experienced an issue recently, will you please send me a private message with the following information:

- Which browser and device you are using.
- Links to the respective page (certain review, etc.) you had the issue with and as much of a description of the problem as you can remember.


I realize this is an extra step for everyone, but it would be really helpful in isolating those issues in an efficient way to get them resolved ASAP. Thank you. Screen shots are more than welcome. Those can be included in private messages using the image link tag. Thank you so much!
07/31/2012
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js250 js250
Thank you Stormy!! I put in a support ticket for some of the issues on Sunday...
07/31/2012
Zombirella Zombirella
Awesome, great to know!
08/01/2012
sktb0007 sktb0007
Thanks for the update! Glad everything is back to normal : )
08/01/2012
solitudinarian solitudinarian
Thank you!
08/01/2012
Lildrummrgurl7 Lildrummrgurl7
Awesome! Thank you.
08/01/2012
Woman China Woman China
Hello other Beautiful Lady!!!!

Alerts.

I used to get alerted about something I set an alert for about thirtyish minutes after someone posted in a thread, student commented/submitted a review, or mail notice. Now I have seem them arrive up to seventyish hours after the initial action.

I am driving in mainly in Chrome, but occasionally use Firefox and Internet Explorer, and yes, usually I have two of them running at the same time due to the VPN/proxy, which is Astrill.

Thank-you!!!!
08/01/2012
Loriandhubby Loriandhubby
I am trying to subimt an article. on the tags page i have set
body and body image
gender and sexuality

when i click save it gives the a red error that says
"Core Tags Not Set"

Idk if it is a different issue or connected.
08/01/2012
PropertyOfPotter PropertyOfPotter
I can't access the Assignment tab unless I'm already in my Account Dashboard. It's also not letting me grab products to add so that I can review them.

The other issues seem to be resolved though! Thank you all for your hard work!
08/01/2012
Ansley Ansley
BUMP BUMP BUMP.

Hey everyone, if you could re-read the main body of the post that would be super awesome. Thank you!
08/01/2012
3TLOVER 3TLOVER
Quote:
Originally posted by Ansley
Hey everyone! Just wanted to let you know most of the recent issues should be resolved. Thanks, and as always we appreciate your patience and thanks for flying Eden O-linesEveryone, if I could have your attention for a moment. If you experienced an ... More
08/01/2012
Gary Gary


REPEAT:

If you experienced an issue recently, will you please send me a private message with the following information:

- Which browser and device you are using.
- Links to the respective page (certain review, etc.) you had the issue with and as much of a description of the problem as you can remember.


Thank you!
08/01/2012
Ansley Ansley
Quote:
Originally posted by Gary


REPEAT:

If you experienced an issue recently, will you please send me a private message with the following information:

- Which browser and device you are using.
- Links to the respective page (certain review, etc.) you had ... More
Thanks Gary!
08/01/2012
PassionCpl PassionCpl
No issues here but it's worth a Bump. Thanks for being on top of this, guys (How many times have I used that line in the past? lol)
08/02/2012
Ansley Ansley
Quote:
Originally posted by PassionCpl
No issues here but it's worth a Bump. Thanks for being on top of this, guys (How many times have I used that line in the past? lol)
hahaha You're awesome. Thanks!
08/02/2012
Cookie Monster Mike Cookie Monster Mike
The only issues I have been experiencing is general lag and slow load times. Also along with that I have been on random occasions getting kicked back to the EF main page. For example, it could be on the forums, checking out a product, or commenting on someone's wall, after I submit the info and the new page tries to load, it boots me back to the main EF page. BUT what I posted on someones wall, in the forums etc is still there.

I am currently on an Asus desktop with Win 7 SP1 using Chrome 21.0.1180.60 as my primary default browser. I generally don't have a lot of programs running while doing stuff on Eden, perhaps Winamp, Skype, Gtalk is about it. Obviously things like Java are running continuously and I have almost zero bloatware.

I never opened a ticket on this because I believe you said Stormy that the site might experience minor lag/issues during updates
08/02/2012
PropertyOfPotter PropertyOfPotter
So sorry!!!!
08/03/2012
hot lil momma hot lil momma
I appreciate the updates
08/03/2012
Airen Wolf Airen Wolf
I have an issue with this being an awesome site with too many things to do on it and it's cutting into my play time. I use chrome and it is making the site run really well and my guys are becoming concerned that I may need EdenFantasys anonymous meetings soon...

Thanks for the instructions on how to get a problem resolved....this is my humorous version of a
~BUMP!
08/03/2012
SMichelle SMichelle
I'm on Google Chrome, and I'm having issues with being redirected to the home page again when I click to go to other links. This most recently happened while I was going to submit commentary on a students review...sadly, my full page of commentary got lost when I hit the submit button.

I'm also occasionally getting a "please wait.." message when clicking on links, only to sort of sit in limbo for ages.
08/04/2012
Ansley Ansley
Quote:
Originally posted by SMichelle
I'm on Google Chrome, and I'm having issues with being redirected to the home page again when I click to go to other links. This most recently happened while I was going to submit commentary on a students review...sadly, my full page of ... More
Thanks!
08/06/2012
LadyDarknezz LadyDarknezz
I have a strange issue with the forums right now. About half of the time I try to comment on a thread, I get redirected to the Edenfantasys homepage. It has happened to me three times within the last 15 minutes so far. I don't know if it's just me or something up with the site, so I wanted to be sure. Oh, I'm using Firefox at the moment.
08/08/2012
Ansley Ansley
Quote:
Originally posted by LadyDarknezz
I have a strange issue with the forums right now. About half of the time I try to comment on a thread, I get redirected to the Edenfantasys homepage. It has happened to me three times within the last 15 minutes so far. I don't know if it's ... More
Let me know in a private message if it keeps happening, but I'm fairly certain they just kicked in an update about five minutes ago and it should be fine now.
08/08/2012
SMichelle SMichelle
I'm sometimes being redirected to Eden Fantasy's mission statement. For instance, for about 10 minutes, I was unable to access the forums at all, because every time I would click the link, it would take me to the mission statement.

The same thing happened when I tried to view certain product pages...and when I tried to access my account dashboard.

I'm using google chrome.
08/08/2012
Ansley Ansley
Reminder please send private messages to me about any issues you may be having. Thank you!
08/08/2012
oldman oldman
Please help Stormy

Stormy and Gary were pretty specific about wanting private messages about any problems or issues with (what I think is) the new computer system. I see so many helpful messages here, along with a few reminders to send private messages, that I wonder if all these great notes are getting to the proper folks so they can help us all out. It's great to see what other people are experiencing, but it would be even greater to have them fixed!!! Please do your part and send Stormy or Gary a private message (even if you see your problem in this thread).

Thank you one and all!!!
08/08/2012
Ansley Ansley
Quote:
Originally posted by oldman
Please help Stormy

Stormy and Gary were pretty specific about wanting private messages about any problems or issues with (what I think is) the new computer system. I see so many helpful messages here, along with a few reminders to send ... More
How sweet of you to post this. Thank you!
08/08/2012
Sangsara Sangsara
Quote:
Originally posted by Airen Wolf
I have an issue with this being an awesome site with too many things to do on it and it's cutting into my play time. I use chrome and it is making the site run really well and my guys are becoming concerned that I may need EdenFantasys anonymous ... More
hahah i already belong to a 12 step program- is up to 10 hrs on eden a day over doing it?lol
08/15/2012
geekkink geekkink
I was unable to submit reviews yesterday
08/16/2012
geekkink geekkink
Quote:
Originally posted by geekkink
I was unable to submit reviews yesterday
but it was fixed sorry, I meant to post that as well
08/18/2012
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Total posts: 42
Unique posters: 26