Did you get this message about Eden account security update?

Rossie Rossie
Are you also getting this "You must change the password" message from Eden? I just want to make sure it is legit and not some kind of scam popping up on my screen.
Answers (public voting - your screen name will appear in the results):
Oriental husband and wife , charmedtomeetyou , Ansley , Wicked Wahine , Pete's Princess , BlackOrchid , EvilHomer , Sincerely Yours, N , sXeVegan90 , KittyGoesRawr , eri86 , Lvstoplay
12  (48%)
phoenixfire , Lioncub , peppermintgal , bighose , SawD , Bignuf , RonLee , B8trDude , wrecklesswords , smalltalkingbit , Herzer , Isola , SaucyxGirl
13  (52%)
Total votes: 25
Poll is open
Jan 17, 3:27 pm
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Oriental husband and wife Oriental husband and wife
Quote:
Originally posted by Rossie
Are you also getting this "You must change the password" message from Eden? I just want to make sure it is legit and not some kind of scam popping up on my screen.
Hi Ros,

I did receive it and sent in a support ticket checking on it. They replied yes they sent it.
Jan 17, 4:09 pm
Rossie Rossie
Quote:
Originally posted by Oriental husband and wife
Hi Ros,

I did receive it and sent in a support ticket checking on it. They replied yes they sent it.
Thank you for the confirmation!
Jan 17, 4:26 pm
Lioncub Lioncub
Just got on and I haven't received this message. I did notice that I did not have to log in this time though.
Jan 17, 5:53 pm
Rossie Rossie
Quote:
Originally posted by Lioncub
Just got on and I haven't received this message. I did notice that I did not have to log in this time though.
Hmmm, wonder why only some members get the message? I saw that message after I logged in this morning, and I did changed my password.
Jan 17, 6:59 pm
EvilHomer EvilHomer
I received it and I changed my password. . . But, the thing about it is I ended up with a shorter password and no stronger than before (I didn't add any additional upper-case letters, symbols, or numbers) so for security purposes I cannot think that my changed password is any better. Unless either there is a new policy that every so often you need to change your password or that some passwords were breached. (This is pure conjecture on my part, so don't go full on sky is falling).
Jan 17, 7:52 pm
peppermintgal peppermintgal
I was just asked to verify my email address by clicking on a link. I'm a relatively new member.
Jan 17, 8:57 pm
Sincerely Yours, N Sincerely Yours, N
I got it and changed my password. I was kind of confused about it, though!
Jan 18, 9:25 am
wrecklesswords wrecklesswords
I was asked to verify my e-mail address. Twice.

Once when I logged in this morning at home, and then when I logged in on my other laptop at work.
Jan 18, 10:12 pm
wrecklesswords wrecklesswords
Quote:
Originally posted by wrecklesswords
I was asked to verify my e-mail address. Twice.

Once when I logged in this morning at home, and then when I logged in on my other laptop at work.
And now a third time xD

I think I should submit a support ticket for that.

Also, I use two laptops and they both use the exact same Chrome account as the browser, yet I have to sign on each time I get onto the site from each different laptop. Is this because of a difference in IP addresses?
Jan 19, 2:09 pm
Ansley Ansley
Quote:
Originally posted by wrecklesswords
And now a third time xD

I think I should submit a support ticket for that.

Also, I use two laptops and they both use the exact same Chrome account as the browser, yet I have to sign on each time I get onto the site from each different ... More
The IP address is the same no matter how many devices you use. The email verification has always been a little wonky, especially if you use a different email address while ordering.
Jan 20, 3:36 pm
Ansley Ansley
There has been no breach in security, just taking proactive measures to prevent any instances of breaches in the future.
Jan 20, 3:36 pm
wrecklesswords wrecklesswords
Quote:
Originally posted by Ansley
The IP address is the same no matter how many devices you use. The email verification has always been a little wonky, especially if you use a different email address while ordering.
Yeah, I submit a support ticket for it and I just need to clean out my cookies and see if that helps at all. If it doesn't, the other suggestion was to try to use a different browser.
Jan 20, 4:14 pm
Rossie Rossie
Quote:
Originally posted by Ansley
There has been no breach in security, just taking proactive measures to prevent any instances of breaches in the future.
Thank you (and the other Eden techs) for the proactive security measures! We sure don't want to suffer data breaches like the ones that happened to those giant discount retailers!
Jan 20, 4:34 pm
Ansley Ansley
Quote:
Originally posted by Rossie
Thank you (and the other Eden techs) for the proactive security measures! We sure don't want to suffer data breaches like the ones that happened to those giant discount retailers!
OMG THE HELL THAT CAUSED. I had to shut down my bank account, order new checks, wait for a new debit card and I wasn't even affected by it but wanted to make sure I would never be affected by it. Now if we go to that particular store, it's cash only from here on out.
Jan 20, 4:36 pm
Rossie Rossie
Quote:
Originally posted by Ansley
OMG THE HELL THAT CAUSED. I had to shut down my bank account, order new checks, wait for a new debit card and I wasn't even affected by it but wanted to make sure I would never be affected by it. Now if we go to that particular store, it's ... More
I didn't shop there during that period...lucky me! But yeah, I'm only paying cash at that store now!
Jan 20, 4:49 pm
Ansley Ansley
Quote:
Originally posted by Rossie
I didn't shop there during that period...lucky me! But yeah, I'm only paying cash at that store now!
It's sad and for it to be released right before Christmas, I bet there were a whole bunch of people who avoided spending money there at all.
Jan 20, 4:51 pm
Rossie Rossie
Quote:
Originally posted by Ansley
It's sad and for it to be released right before Christmas, I bet there were a whole bunch of people who avoided spending money there at all.
Yes, most likely -- especially the ones who prefer to use debit/credit cards.
Jan 20, 5:01 pm
sXeVegan90 sXeVegan90
Quote:
Originally posted by Ansley
OMG THE HELL THAT CAUSED. I had to shut down my bank account, order new checks, wait for a new debit card and I wasn't even affected by it but wanted to make sure I would never be affected by it. Now if we go to that particular store, it's ... More
Had to cancel credit cards due to a 450 dollar charge on them from SPAIN. Yeah, that was hell alright. Also, for this post, I too got the change your password notification, which I did promptly, just in case.
Jan 21, 2:09 am
Ansley Ansley
Quote:
Originally posted by sXeVegan90
Had to cancel credit cards due to a 450 dollar charge on them from SPAIN. Yeah, that was hell alright. Also, for this post, I too got the change your password notification, which I did promptly, just in case.
That's really a shame. Stuff like this will force people into using cash from now on. The internet would die.
Jan 21, 12:04 pm
wrecklesswords wrecklesswords
Quote:
Originally posted by Ansley
OMG THE HELL THAT CAUSED. I had to shut down my bank account, order new checks, wait for a new debit card and I wasn't even affected by it but wanted to make sure I would never be affected by it. Now if we go to that particular store, it's ... More
Was your account actually hacked in the process of that happening with the big T?
Jan 21, 4:00 pm
wrecklesswords wrecklesswords
So, I still haven't been asked to change my password, but even doing the things that was suggested in the support ticket I submitted, it still hasn't fixed the problem. Soooo, I guess I'll reply to them to let them know and maybe I can only deal on Eden when at home on my HP laptop where I can access a different webbrowser? I use a chromebook at work, so NOT using chrome is NOT an option lol
Jan 21, 4:01 pm
Ansley Ansley
Quote:
Originally posted by wrecklesswords
So, I still haven't been asked to change my password, but even doing the things that was suggested in the support ticket I submitted, it still hasn't fixed the problem. Soooo, I guess I'll reply to them to let them know and maybe I can ... More
That's just weird. I'm on Chrome.
Jan 21, 5:27 pm
Ansley Ansley
Quote:
Originally posted by wrecklesswords
Was your account actually hacked in the process of that happening with the big T?
No, thankfully. But we looked at our debit history to see when the last time we had used to card at that store and it wasn't super close to the dates in question, but it was within range and a sounder decision than waiting to become a victim and being screwed out of hundreds of dollars we didn't have in the process.
Jan 21, 5:28 pm
wrecklesswords wrecklesswords
Quote:
Originally posted by Ansley
That's just weird. I'm on Chrome.
Huh, interesting. I submit my reply to my support ticket so maybe something can be figured out? Maybe I will try to clear my cookies/history again.
Jan 21, 5:56 pm
Ansley Ansley
Quote:
Originally posted by wrecklesswords
Huh, interesting. I submit my reply to my support ticket so maybe something can be figured out? Maybe I will try to clear my cookies/history again.
Well I do know this, Chrome gets its panties in a wad over certain things. For instance, I can't check my yahoo mail through Chrome to save my life but it works just fine on IE.
Jan 22, 10:56 am
wrecklesswords wrecklesswords
Quote:
Originally posted by Ansley
Well I do know this, Chrome gets its panties in a wad over certain things. For instance, I can't check my yahoo mail through Chrome to save my life but it works just fine on IE.
Yeah, I'm about to submit a ticket to Chrome. It's SO irritating because Chrome has been screwing up on me in the last two weeks on a lot of sites. I've never had problems with it until recently.
Jan 22, 1:40 pm
wrecklesswords wrecklesswords
Quote:
Originally posted by wrecklesswords
Yeah, I'm about to submit a ticket to Chrome. It's SO irritating because Chrome has been screwing up on me in the last two weeks on a lot of sites. I've never had problems with it until recently.
I just wanted to update my issue I had with this.

The issue still wasn't fixed and I got the pop up every single time on Chrome, and then it started back up on other web browsers, but then today it was different. Today it came up and said that I needed to change my email address because it was already in use?

Well of course it was already in use, its the same email I've used on this site since I got my account like 4 years ago.

I just signed into my account again after being away for a few hours and did not receive any kind of message....

Huh...
Jan 27, 3:37 pm
Ilya Ilya
Hello everyone, I'm going to clarify a few things.
We are in the process of transitioning to a new and improved account system, which will utilize SHA-512 password hashing technology (better than Bitcoin) and use email address instead of username.
We're rolling out this new system in steps, first gathering the information that is needed to transition every account, such as a verified email address (to use as login).
We also ask you to change your password. Once done, it will be encrypted with the new technology as mentioned above.

wrecklesswords, we looked into your situation, next time you login you should be prompted to change your password, please do so, and this should be the last time you're bothered with this popup. My apologies for the inconvenience.

Let me know if you have any further questions!
Jan 28, 9:33 am
wrecklesswords wrecklesswords
Quote:
Originally posted by Ilya
Hello everyone, I'm going to clarify a few things.
We are in the process of transitioning to a new and improved account system, which will utilize SHA-512 password hashing technology (better than Bitcoin) and use email address instead of ... More
I actually got that prompt just now! Hopefully it is the last time, it's just one of those little things that's annoying, but not a huge bother. Thank you guys for looking into it.

Good luck with the transition.
Jan 28, 11:08 am
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Total posts: 35
Unique posters: 12