First time shopper-Great customer Service!

Shadowvvolf323 Shadowvvolf323
I'd just like to give Eden Fantasys a HUGE kudos on having amazing customer service! My first order here was (unfortunately) defective on arrival and had to be sent back, but y'all made that process easy and fast. I loved the fast support response time, the premade shipping labels, ticket status updates and priority shipping to and from.

I now have a working item AND have the peace of mind that if I splurge on a more expensive toy later on I will be well taken care of if anything goes wrong!

Thanks Eden Fantasys!
10/27/2013
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Quote:
Originally posted by Shadowvvolf323
I'd just like to give Eden Fantasys a HUGE kudos on having amazing customer service! My first order here was (unfortunately) defective on arrival and had to be sent back, but y'all made that process easy and fast. I loved the fast support ... More
Great news!!! I've also had great luck with their service dept Welcome!
10/27/2013
Ansley Ansley
That's fantastic! Glad to hear everything has been smooth sailing, if you ever need anything don't hesitate to send me a message! I'm always happy to help!
10/28/2013
Total posts: 3
Unique posters: 3