Thanks Eden!

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Thanks Eden!

Beck Beck
I recently had an ordered lost in the mail. Today was the deadline date. I wrote a support ticket. Received one back rather quickly and my order was reshipped. I am so very please. Just wanted to share how great Eden is. Thanks for how it was handled and thanks for dealing with it so timely! I know why Eden is my go to sex shop. Thanks again!
08/30/2011
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Lucky21 Lucky21
Quote:
Originally posted by Beck
I recently had an ordered lost in the mail. Today was the deadline date. I wrote a support ticket. Received one back rather quickly and my order was reshipped. I am so very please. Just wanted to share how great Eden is. Thanks for how it was handled ...
Awesome! I'm glad Eden took care of you. They recently took care of an order snafu for me. They are hands down one of the best, most friendly places to shop online, period.
08/30/2011
Illusional Illusional
Quote:
Originally posted by Lucky21
Awesome! I'm glad Eden took care of you. They recently took care of an order snafu for me. They are hands down one of the best, most friendly places to shop online, period.
Hear hear! 3 cheers for Eden!
08/30/2011
ToyGurl ToyGurl
Quote:
Originally posted by Beck
I recently had an ordered lost in the mail. Today was the deadline date. I wrote a support ticket. Received one back rather quickly and my order was reshipped. I am so very please. Just wanted to share how great Eden is. Thanks for how it was handled ...
EF is such a great place to shop. I know some things bother me (rarely) but overall they have had the best customer service in the world. I have had other places lose my packages and it has yet to have happened with EF. I have had another store actually print a label with their logo on it when I specifically picked the option for discreet mailing. EF is just the best. No one knows what's inside! Not to mention that they do a great job at packaging everything!
08/30/2011
Ansley Ansley
Fabulous!!! So glad it worked out for you!! I don't think I've ever had an issue with a toy going missing or anything like that, but I have returned two assignments because I couldn't tolerate the smell and they were absolutely wonderful about it! Three cheers for Eden!!
08/30/2011
melissa1973 melissa1973
Great to know that they took care of the issue as fast as they did. I haven't had that problem, but I did have one where my box was opened and damaged, but the packaging that the actual "item " was in. was unopened. I decided to keep it because it was unopened, a lady at EF offered to send me another one.
08/30/2011
guard083 guard083
That's amazing they did that
08/30/2011
Beck Beck
Agree three cheers for Eden!
08/30/2011
MR Chickhabit MR Chickhabit
eden is my favorite community/sex shop
08/30/2011
fifi fifi
So far in the last 6 months, i've noticed Eden consistently handles matters in a very timely and professional fashion. It makes it a joy to order from them and that's why i decided to start looking into the forums and review program, i love this site! lol
10/09/2011
Total posts: 10
Unique posters: 9