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Contributor: Carrie Ann Carrie Ann
Severe Snow effecting shipping on the East Coast

Due to severe weather conditions on the East Coast, all orders will be delayed for 1 day.

Our warehouse is operational and the orders are being processed now. However, the major shipping carriers,UPS and USPS, are delaying the pickup until tomorrow, December 28th.

We hope the operations will resolve to normal by tomorrow.

To show our appreciation, every customer who placed order with us on December 24 through December 28 will receive a Free Gift - EdenFantasys private line vibrator GROOVIES ($20 value).

See the page in the support section for details!
12/27/2010
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Contributor: Tori Rebel Tori Rebel
I'm impressed that the warehouse is even operational! NJ is a complete mess and we were still under a state of emergency until this morning.

Thanks for the update!
12/27/2010
Contributor: fghjkl fghjkl
I didn't even think of this! Probably should have though when I woke up this morning and couldn't get out of my driveway to go boxing day shopping! Grrr! Thanks for letting everyone know!
12/27/2010
Contributor: Taylor Taylor
Wow you guys never cease to amaze me with your generosity
12/27/2010
Contributor: Jessica Elizabeth Jessica Elizabeth
Wow, I had no idea your weather was so bad! Well, the order I placed today was a Christmas Gift, so it looks like the recipient will be getting an extra surprise! LOL
12/27/2010
Contributor: Kindred Kindred
The generosity of EF never ceases to amaze me.
12/27/2010
Contributor: ScottA ScottA
Looks awful over there. This has not been a good weather year.
12/27/2010
Contributor: Illusional Illusional
CHAOS, CHAOS.
Nah, jk. You guys are awesome.
12/27/2010
Contributor: Mr. E Mr. E
Wow, so very generous. Eden rocks!
12/27/2010
Contributor: ToyTimeTim ToyTimeTim
You guys rock, stay warm.
12/27/2010
Contributor: BBW Talks Toys BBW Talks Toys
Wish I'd ordered something! Oh well, my new review product just came in today, so I'm good!
12/27/2010
Contributor: Jul!a Jul!a
I think this is the only company I've ever seen online that has given a compensation gift for weather problems. You guys rock
12/27/2010
Contributor: BBW Talks Toys BBW Talks Toys
Quote:
Originally posted by Jul!a
I think this is the only company I've ever seen online that has given a compensation gift for weather problems. You guys rock
I concur, even though I am not receiving this gift, I think it's HIGHLY AWESOME with cherries and whipped cream, that you guys are doing this!
12/27/2010
Contributor: staceejaxxx staceejaxxx
That's totally rad!!! EF is the best!
12/27/2010
Contributor: Not here Not here
This is just another reason why I love EF. You guys rock!
12/27/2010
Contributor: Waterfall Waterfall
Thanks you guys What a generous offer!
12/27/2010
Contributor: REDRUM REDRUM
That's so cool!

Too bad I missed it, I ordered on the 23rd.
12/27/2010
Contributor: Jobthingy Jobthingy
Somehow this snow is missing us completely... for once.

Stay safe and be careful shoveling!
12/27/2010
Contributor: Darling Jen Darling Jen
I hadn't seen snow in years until two days ago! It was totally worth the extra day for that gorgeous white stuff!
12/27/2010
Contributor: KnK KnK
WOW. Looks like I'll be getting 2 groovies then...1 of each type I hope and not a double of the groovies wave. You guys are incredible. I'm amazed at how generous EF is. Simply astounding.

Thanks so much!!!
12/27/2010
Contributor: Sir Sir
What excellent customer service. Very nice of you all to do that.
12/28/2010
Contributor: KnK KnK
Quote:
Originally posted by KnK
WOW. Looks like I'll be getting 2 groovies then...1 of each type I hope and not a double of the groovies wave. You guys are incredible. I'm amazed at how generous EF is. Simply astounding.

Thanks so much!!!
Actually, is there any way of knowing what free gift we're getting? I have an order, but I won't actually get it until January. My mail is on hold until Jan 3rd when I'll be back in college town.

It's no big deal if I get a duplicate of the toy I was ordering (groovies wave). If I do, I'll just give it to my friend. I'm just curious and especially eager because I'm getting a lot in this order.
12/28/2010
Contributor: Airen Wolf Airen Wolf
(EF Review Program Mentor)
Quote:
Originally posted by Carrie Ann
Severe Snow effecting shipping on the East Coast

Due to severe weather conditions on the East Coast, all orders will be delayed for 1 day.

Our warehouse is operational and the orders are being processed now. However, the major ... more
Goodness! It did seem like the skies opened up and dumped on your guys. Here in the Midwest we got a little but it's a mere frosting.
You can't make the mail run if'n it can't! So nice that you guys are giving a little something extra though, it's what we love about EF.
12/28/2010
Contributor: Shellz31 Shellz31
Wow - seems everyone is coping horrid weather at the moment.

We've had so much rain that there's a lot of flooding. Up north further people have been flooded out and even had a cyclone on christmas day.

Wondering if the courier will be able to deliver my 3 packages tomorrow due to the road being a chopped up disgrace.
12/28/2010
Contributor: Kayla Kayla
You guys got all the bad weather. Iowa got snow, but nothing as bad as those blizzards. (Or maybe Iowa's used to blizzards?) Either way, this is an awesome way to compensate. You guys are awesome.
12/28/2010
Contributor: Kim! Kim!
We didn't see anything up in Buffalo but due to the weather elsewhere and our reliance on them for our work I didn't have work Sunday night.
12/28/2010
Contributor: PassionQT PassionQT
I figured there was a delay and I'm glad I held off ordering until today too. I have very few plain vibes, so it will be nice to get a little something extra. I've been stuck inside for 2.5 days. We got about a foot of snow or more in my area and we don't get snow often in this southern coastal area, so when we get this much, it's crippling! Thanks!
12/28/2010
Contributor: DeliciousSurprise DeliciousSurprise
I'm starting to believe that New York sold all its plows to Arizona.

Day three of being snowed in and the weather is already starting to get to me. Stay warm, EFers!
12/28/2010
Contributor: P'Gell P'Gell
We got close to a foot of snow around Christmas in Chicago, but nothing like the East Coast got.

Take care, all of you who live there. I saw some awful accidents on the Jersey Turnpike on TV. NYC was almost shut down. I hope you are all safe.

Eden is so generous. I have no idea if my order was delayed or not (I think it went out the day before the storm, but I could be wrong) but it's so sweet of Eden to make up for something they have no control over, like the weather.

Y'all are great!

Later that moment:

I just looked, the tracking data on my order isn't in the USPS tracker yet. I've never been so excited to get anybody's order late before! You guys rock!
12/28/2010
Contributor: Danielle1220 Danielle1220
Thats awesome!
12/28/2010