I have never gone shopping on Black Friday before. I only went because one of my cousins (each of us has "Christmas" once every NINE YEARS because there are nine of us, but they thought it was "too much" so had a half assed party Thanksgiving week, half their family had the stomach flu and they didn't tell anyone until we got there (I wouldn't have gone, my immune system sucks)and they "forgot" to make up a grab bag for the teens and young adults, so most of the kids over 12 got NOTHING and it sucked) so I had to buy gifts for this fiasco on Black Friday. Worst Christmas Party Ever.
However, I REFUSE to get up in the middle of the night, and one of my kids and I got to the mall at a decent hour when there was full sun. The people who worked at Sears seemed to think it was just an other day, the lines were 100000 people long, and they were S-L-O-W-L-Y turning over every item looking for price tags and asking people S-L-O-W-L-Y if they want to upgrade their credit cards, if they wanted to join the savings plan, if they were on the "Kids Club" and various shit. I left the store pissed off (some moron, when I asked where the Christmas decorations were said, "I dont' think we got none." WTF? They DID, he was just brain dead and didn't CARE about the customers. Really? Black Friday? You work at Sears? And you "don't think we got none" pertaining to Christmas decorations?
This amazed me because I HAVE WORKED RETAIL, all through High School and part of college and I worked Black Friday (and the Saturday before Christmas, which is actually busier) and we had to move our asses, work QUICKLY and get people out the freaking door and wait on the next customer AND smile and be polite and realize it was about THE CUSTOMER, NOT US
, and certainly not act like it was a regular Tuesday morning in April and there was no one in line. I am appalled at the lack of quality workers at Sears in recent years. Most of the smaller shops have MUCH better service as do the high end stores like Nordstom's, but who can afford to shop there?
I have to say, though. The young women who worked at Claire's were absolute professionals
. My Little One wanted her ears pierced, (and I thought, "Not if it's too crowded.") But, we got there mid morning and it wasn't too crowded in Claire's, and they had enough people manning the registers and the floor and those girls were working HARD! My Little One got her ears pierced and we were in Sears later and one of the earrings was GONE, I started to cry, (I was really stressed by the lack of people on the Floor in Sears and the idiocy of the workers there) so I called Claire's back and they apologized (even though it wasn't their fault sometimes things just happen) and we went back to the store and they put a new earring right back in, as soon as they finished an other piercing, (and didn't charge us) and they were SO sweet with my daughter and I was very impressed with the way these young women took their jobs seriously, kept their humor and WORKED hard.