I'm rather capable with computers, and I'm learning something new every day about my computer and others, but... Sometimes, things happen that I can't do. When is the last time that has happened to you?
The other week. I can't get my laptop to read two USB drives to save my life. Everything else works, just not these two. They work on my husband's computer, just not mine. I could download some USB program, but there's a chance it might crash my brand new laptop...so pass on that.