Fast Food Drive Thru

Airekah Airekah
I have noticed lately that when going through a Drive-thru, there seems to be low tolerance for placing an order. I went to Arby's today and ordered a sweet tea and was going to order fries, but as soon as I got "sweet tea" out of my mouth, the cashier said "$2.11, please drive forward." This also happens a lot at Mcdonald's. Is this common where you live?
12/30/2010
  • Weekly Special: Hot Vibes! Buy 1 Vibrator And Get 1 FREE
  • Better Price Sale - Save 50%
  • Better Price Sale - Save 70%
  • Better Price Sale - Save 60%
  • Better Price - Save 40%
  • 1
  • 2
  • 3
  • 4
  • 5
All promotions
gone77 gone77
Nope. Drive-thru people are always polite and ask me if I've completed my order. Now had you asked about orders being wrong, then yeah, I've been having that problem lately. lol
12/30/2010
Airekah Airekah
Quote:
Originally posted by gone77
Nope. Drive-thru people are always polite and ask me if I've completed my order. Now had you asked about orders being wrong, then yeah, I've been having that problem lately. lol
well, I just always assume that a drive-thru will mess up something on my order, but for some reason, up until now... I never had a problem with giving an order and actually being able to complete it before being asked to "pull forward to the window."
12/30/2010
El-Jaro El-Jaro
It's happened to me before, I just let it go. If they're really abrupt though, I might even order one more thing I don't really want because they jumped the gun on me.

Mostly, the person working at the drive through doesn't want to work there (I've worked two dif. fast food places myself).
12/30/2010
potstickers potstickers
Hm, I don't think I've ever had that experience. Usually the person at the drive-thru is polite and even sometimes a little slow to respond, not too quick. Perhaps complain to the manager, if it happens often at the same place?
12/31/2010
Shellz31 Shellz31
Yikes.

I often muck around with my ordering (I'm a drive-thru attendants nightmare at times....lol) - they are always cool about it. Never had any get impatient or anything with me. They always read back my order (or on the screen at McDonalds) to make sure it's correct.

But I'm in Australia. I'd be interested to see if any Aussies have experienced that over here.
12/31/2010
Jimbo Jones Jimbo Jones
I've never had that experience. I go to drive-thrus quite a bit and they always ask if I want anything else. In fact, they usually ask if I want a particular item (dessert or side). They have gotten orders wrong, but not all that often.
12/31/2010
Coralbell Coralbell
I've never had that happen. It might help if you ordered your food first and then your drink though. That's the way most people do it, so that might be why they assumed you only wanted the drink.
12/31/2010
MR Chickhabit MR Chickhabit
it happens once in a great while, but i never care. i just stay at the window and get their attention again. I know that drive thrus aren't really finished with your order until you pay them so there is no problem with staying at the speaker and adding more.

hell, jack in the box encourages this behaviour.
12/31/2010
Kayla Kayla
I can't say I've ever had that problem. Our local McDonalds is really good about always asking if that's all you'd like. Sometimes they seem a little rushed, but it's the nature of the business. If you really feel gypped, they can add on your wanted items at the first pull-in window.
12/31/2010
RubenesqueAna RubenesqueAna
Quote:
Originally posted by Coralbell
I've never had that happen. It might help if you ordered your food first and then your drink though. That's the way most people do it, so that might be why they assumed you only wanted the drink.
Splendid point.

I'v never had this happen to me, though. If it did, I'd tell them I want more food!
12/31/2010
ToyGeek ToyGeek
I haven't been through a drive-thru in years, since I avoid fast food like the plague, but they could be anticipating drink-only orders at certain times of day, maybe? *shrug* It does sound rude, but 10 hours standing in a tiny booth listening to static for minimum wage will probably have that effect on people.
12/31/2010
Airekah Airekah
Quote:
Originally posted by potstickers
Hm, I don't think I've ever had that experience. Usually the person at the drive-thru is polite and even sometimes a little slow to respond, not too quick. Perhaps complain to the manager, if it happens often at the same place?
ah, but what do you do when it is the manager themselves.
12/31/2010
Airekah Airekah
Quote:
Originally posted by Coralbell
I've never had that happen. It might help if you ordered your food first and then your drink though. That's the way most people do it, so that might be why they assumed you only wanted the drink.
no way, when this happens at McDonald's we literally order a meal and say "and..." then we get " drive to the first window" then when we get to the window, the girl there always has an attitude. ugh. this is why I don't like fast food.
12/31/2010
Illusional Illusional
Quote:
Originally posted by Airekah
I have noticed lately that when going through a Drive-thru, there seems to be low tolerance for placing an order. I went to Arby's today and ordered a sweet tea and was going to order fries, but as soon as I got "sweet tea" out of my ... More
I've had this happen once, and I totally did a Dane Cook "I was like, can you let me finish, can you let me finish, hey.. hey LET ME FINISH."

And they get quiet, and I wait and then say "Okay I'm done. Repeat it back to me. Okay, repeat it again."

If it is the manager, I ask his name. If it's a co worker I get the manager.

But I always cut them off if they try to cut me off. Rudeness is NOT acceptable.
01/01/2011
Illusional Illusional
I understand the over worked, under paid bit but it still isn't fair.

My niece had gotten her first five dollar bill and wanted to buy twoapple pies from Mc Donalds

I let her hand over the money and everything, when she said thank you and reached for the change, the guy refused to put in her hands and instead just dumped it beside her hands.

No apologizes and just walked off. I ripped him a new one and his manager.
01/01/2011
Jobthingy Jobthingy
Quote:
Originally posted by Illusional
I've had this happen once, and I totally did a Dane Cook "I was like, can you let me finish, can you let me finish, hey.. hey LET ME FINISH."

And they get quiet, and I wait and then say "Okay I'm done. Repeat it back to ... More
HA! That is awesome.

I am of the non driving variety but if they cut the driver off I am quick to yell from the passenger seat "we aren't done"
01/01/2011
Sir Sir
Quote:
Originally posted by Coralbell
I've never had that happen. It might help if you ordered your food first and then your drink though. That's the way most people do it, so that might be why they assumed you only wanted the drink.
I have had it happen, but no, a customer should NEVER accommodate a worker or business. The customer is the one who sets the rules, not the business. Proper procedure is to ask if that is all they would like and wait for a response, not assume that they are finished ordering.
01/01/2011
Sir Sir
Quote:
Originally posted by Illusional
I understand the over worked, under paid bit but it still isn't fair.

My niece had gotten her first five dollar bill and wanted to buy twoapple pies from Mc Donalds

I let her hand over the money and everything, when she said thank ... More
I'd rather be overworked and underpaid than not have a job at all. People should count their blessings. That's sad what they did to your niece...what a shame.
01/01/2011
RubenesqueAna RubenesqueAna
Quote:
Originally posted by Illusional
I understand the over worked, under paid bit but it still isn't fair.

My niece had gotten her first five dollar bill and wanted to buy twoapple pies from Mc Donalds

I let her hand over the money and everything, when she said thank ... More
That's awful! What a jerk. I used to be a cashier and I always loved when I got to deal with little kids. People are rude.
01/01/2011
Illusional Illusional
Quote:
Originally posted by Sir
I'd rather be overworked and underpaid than not have a job at all. People should count their blessings. That's sad what they did to your niece...what a shame.
Yes, luckily most people were angered by what that stupid kid did.

We've gone back there since, and you know kids they don't hold grudges.

He was quite cordial and nicer this time.

I mean, I was giving him the death glare but I'll just believe he's a nicer person, lol.

I agree Sir, I'm currently of the jobless variety I at least want a underpaying job.
01/02/2011
Beaners Beaners
Quote:
Originally posted by Illusional
I've had this happen once, and I totally did a Dane Cook "I was like, can you let me finish, can you let me finish, hey.. hey LET ME FINISH."

And they get quiet, and I wait and then say "Okay I'm done. Repeat it back to ... More
LMAO! That. Is. Awesome.
01/03/2011
Melissa Smith Melissa Smith
Quote:
Originally posted by Airekah
I have noticed lately that when going through a Drive-thru, there seems to be low tolerance for placing an order. I went to Arby's today and ordered a sweet tea and was going to order fries, but as soon as I got "sweet tea" out of my ... More
Yes!
09/18/2011
Illumin8 Illumin8
Quote:
Originally posted by Airekah
I have noticed lately that when going through a Drive-thru, there seems to be low tolerance for placing an order. I went to Arby's today and ordered a sweet tea and was going to order fries, but as soon as I got "sweet tea" out of my ... More
I just had this same thing happen to me the other day. It's definitely frustrating.
09/18/2011
Ansley Ansley
I've never been cut-off like that before. I always say what I want to eat first and finish with my drink order. Maybe try it that way and see how it works?
09/18/2011
Dawn (Lilac Distraction) Dawn (Lilac Distraction)
I really only go through the Chick-fil-a drive through. I don't eat much fast food. They're always really polite and I get great service no matter where I go. It's funny because every time you say "thank you" they're supposed to say "my pleasure".
09/18/2011
Ms. Spice Ms. Spice
I'll be honest, I don't go to fast food restaurants expecting high quality service. These people get paid minimum wage to work in a hot kitchen and have to deal with lots of people. you get what you pay for
09/18/2011
Total posts: 27
Unique posters: 20