#AskEden - Buyout Question Completed Review not Attributed to Assignment

karenm karenm
I apologize if this question has already been asked, but I searched "buy-out" and the questions I found were all different ones related to buy-out assignments.

So basically, I ordered an item as a buy-out assignment. I added it to my assignment cart and my review on the item was published, but I think I reviewed it in the wrong place; when I go to my Assignments cart, it still says the assignment was "Accepted by Contributor" (as opposed to "Completed"). Who can I contact about making sure my completed review goes towards my assignment?
03/28/2013
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PropertyOfPotter PropertyOfPotter
I would email JR, he will be able to help you with that. His email is almon@edenfantasys.com
03/28/2013
kendra30752 kendra30752
Quote:
Originally posted by karenm
I apologize if this question has already been asked, but I searched "buy-out" and the questions I found were all different ones related to buy-out assignments.

So basically, I ordered an item as a buy-out assignment. I added it to my ... More
Okay. This happened to me once. What I did was, I went and wrote the review by going to the product's page, getting the code and pasting it into the product search. To review an assignment, you have to go directly to your assignment cart, then assignments then hit "write review" out beside the product. If you do it any other way, it's appears you didn't actually review your assignment. I just submitted a support ticket & they took care of it for me.

I bet this is something similar to what's going on in your case. Just contact admin (JR probably? I don't know for sure. It might be Sammi) and they will help you fix it up right away.
03/29/2013
karenm karenm
Thanks! I appreciate it. I'll email JR and next time I'll make sure I click "Write Review" from the right page.
03/29/2013
El-Jaro El-Jaro
Quote:
Originally posted by kendra30752
Okay. This happened to me once. What I did was, I went and wrote the review by going to the product's page, getting the code and pasting it into the product search. To review an assignment, you have to go directly to your assignment cart, then ... More
Exactly right Kendra!

If you are assigned a product, you have to start the review in the "Assignments" section, not the "Assignment cart". It would show the review as a not-assigned review, not an assigned review.
03/29/2013
Total posts: 5
Unique posters: 4