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agreed! Bring back the old system, and let Eden return to the way it once was! Doing this will bring more people back to the site and more money back to the company! Return Eden back to it's former glory by going back to the old point system, and drop the 15% for gift cards! Let them pay for toys with Gift card points and by credit cards like when I first signed up! Let us work for the points like before! You'll see a HUGE difference in community morale and in Visits to the site!
Originally posted by
conserend
just to start off, points covering only 15% of your order is an insult to all the users who have put time into this website. This is the cruelest thing that you could have done to your customers. I say cruel because those people, your lost community,
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just to start off, points covering only 15% of your order is an insult to all the users who have put time into this website. This is the cruelest thing that you could have done to your customers. I say cruel because those people, your lost community, as you call it, worked for those points. Yes, worked. They spent time out of their day to be on your website doing things for you,Edenfantasys.com, aka Web Merchants. Your company has used people to work on your site for points, not money, just points .Edenfantasys put a value on those points by converting them into gift cards for your website at the rate of 1 Edenfantasys point equaling 1 U.S. penny. You paid people in points to build your website. Then later down the road you screwed them over by lowering the value of the points, by limiting them to 15% of their order, or by just plain making them disappear. I say 15% is a joke because you can save more than 15% by buying the same products from another website. For example: the Vanity Vr5.5 rabbit vibrator. Eden price is $148.99, Amazon is $99.33. Look it up. I would post a link but I don't want Eden to have an excuse to shut me down. So, we would save 66% off your item by buying elsewhere. I would laugh at the absurdity of this, but the fact that so many people did not get paid for their services is no laughing matter. As a matter of fact, there has been talk on the forums that people are actually looking into taking Edenfantasys to court for their wrong doings.
Now let’s talk about the absurd grounds from which you, Eden, are trying to justify your actions. Eden calls it point farming. What is point farming? Eden says it is any action that is done to make points and brings no value to the community. Let’s be real – by value of the community what you mean is the monetary value of the website. Just the wording you use proves that you want people using the point program to improve the website in exchange for points. Also, Eden sets the rules on what users get paid for, how much they get paid, and the max amount of times we can get paid for it. So, if Eden said that a user can make 5 Eden points for liking an item that they sell, but there is no limit, and that user liked 100 items and made 500 Eden points, whose fault is that? Eden or the user? I say Eden is responsible, because you have the ability to set a limit if you don’t need 100 likes from the user. I don't see how you can justify not paying someone for their services just because you failed to set the limits you required. If you don’t, or did not, want someone to like 5 of your items per day on Facebook, then don’t say that you will pay them for 5 Facebook likes. I don't know how anyone can be so inconsiderate of other peoples’ time. Do you think that people would take time out of their day to do things such as, but not limited to, liking items on Facebook, if there was no incentive to do so? No!
You need to wake up and realize that you messed up and you need to make it right. Just because the company was mislead, and mistakes were made in upper management, does not justify not paying any one for their services. Let’s be real, if you had to pay all the users for the time they put in to help build your website in real money, it would cost many more times the amount that you paid in fake Eden point money. So, realize that those people worked for your fake money and the very least you should do is pay them their fake money. Otherwise, they will leave and continue to leave just like they’re doing now. And a word of advice - you should not only give the community members their fake Eden money back, but you should apologize for all the headache you caused them and ask them to please give you another chance. If you can’t put your pride away and realize that sometimes you make mistakes, you will lose those people for good. Any good business knows that you always invest in the people who make your business grow because without them you fail. You are losing customers by the thousands and potential new customers are not happy with what they see when they discover Edenfantasys.
Edenfantasys needs help. I would love to give you more advice but I don't work for free. Message me If you want my professional advice and are willing to pay me for my time. less
Now let’s talk about the absurd grounds from which you, Eden, are trying to justify your actions. Eden calls it point farming. What is point farming? Eden says it is any action that is done to make points and brings no value to the community. Let’s be real – by value of the community what you mean is the monetary value of the website. Just the wording you use proves that you want people using the point program to improve the website in exchange for points. Also, Eden sets the rules on what users get paid for, how much they get paid, and the max amount of times we can get paid for it. So, if Eden said that a user can make 5 Eden points for liking an item that they sell, but there is no limit, and that user liked 100 items and made 500 Eden points, whose fault is that? Eden or the user? I say Eden is responsible, because you have the ability to set a limit if you don’t need 100 likes from the user. I don't see how you can justify not paying someone for their services just because you failed to set the limits you required. If you don’t, or did not, want someone to like 5 of your items per day on Facebook, then don’t say that you will pay them for 5 Facebook likes. I don't know how anyone can be so inconsiderate of other peoples’ time. Do you think that people would take time out of their day to do things such as, but not limited to, liking items on Facebook, if there was no incentive to do so? No!
You need to wake up and realize that you messed up and you need to make it right. Just because the company was mislead, and mistakes were made in upper management, does not justify not paying any one for their services. Let’s be real, if you had to pay all the users for the time they put in to help build your website in real money, it would cost many more times the amount that you paid in fake Eden point money. So, realize that those people worked for your fake money and the very least you should do is pay them their fake money. Otherwise, they will leave and continue to leave just like they’re doing now. And a word of advice - you should not only give the community members their fake Eden money back, but you should apologize for all the headache you caused them and ask them to please give you another chance. If you can’t put your pride away and realize that sometimes you make mistakes, you will lose those people for good. Any good business knows that you always invest in the people who make your business grow because without them you fail. You are losing customers by the thousands and potential new customers are not happy with what they see when they discover Edenfantasys.
Edenfantasys needs help. I would love to give you more advice but I don't work for free. Message me If you want my professional advice and are willing to pay me for my time. less
