Video Review question

  • Christmas shipping schedule
  • 20% OFF sitewide — Code: ENJOY20

Video Review question

Missy May Missy May
Mini pearlessence
Related to: 
So I got approved to do a video review for this toy, I recorded, edited, uploaded, and sent Carrie Ann an email letting her know it's up. But when I click on it to make sure it uploaded right it comes up with an add for a free vibe with any order! Did I not do it right, or does it have to approved first? Cause when I view it on the "preview" tab it did fine!

Thanks a ton in advance!
05/01/2012
  • Buy 1 Toy, Get 1 FREE! Mix and Match
  • Save 50% on Gift Set For Couples!
  • Save 50% on Gift Set For Her!
  • Save 50% on Gift Set For Him!
  • Holiday Clearance – Save 80%
  • 1
  • 2
  • 3
  • 4
  • 5
All promotions
ToyTimeTim ToyTimeTim
Quote:
Originally posted by Missy May
So I got approved to do a video review for this toy, I recorded, edited, uploaded, and sent Carrie Ann an email letting her know it's up. But when I click on it to make sure it uploaded right it comes up with an add for a free vibe with any ...
Sounds like a job for JR, send him a message or submit a support ticket. Strange! It shows your vid at first.
05/01/2012
Missy May Missy May
Quote:
Originally posted by ToyTimeTim
Sounds like a job for JR, send him a message or submit a support ticket. Strange! It shows your vid at first.
I know. That's why I'm freaking! Lol.
05/01/2012
AskEden AskEden
Quote:
Originally posted by Missy May
So I got approved to do a video review for this toy, I recorded, edited, uploaded, and sent Carrie Ann an email letting her know it's up. But when I click on it to make sure it uploaded right it comes up with an add for a free vibe with any ...
Hello,

They're working on EdenTube right now, so there might be a few bumps and glitches - nothing to worry about right now.

If issues show up later, please let JR know via on-site message (like you did already).

#AskEden
05/01/2012
Carrie Ann Carrie Ann
Hey guys! Don't panic. We are doing some back end work so glitches may be possible the next couple days. I am looking into this specific glitch and am confident it'll be resolved soon!

It is late in the day for our tech guys, however, so try to be patient. It may be tomorrow before they can determine how to correct it.

In the meantime, clicking the link in the box on the right on the product page will take you to EdenTube, where it is playing properly.
05/01/2012
Carrie Ann Carrie Ann
Just as a heads up, our programmers talked with me this morning and it should be fixed for you now!

Again, though, we'll be doing some work on Eden Tube -- we're making a HUGE change that will save y'all some time. So glitches are possible in the next days and weeks. Just keep reporting them and we'll keep checking them out for you!
05/02/2012
Missy May Missy May
Quote:
Originally posted by Carrie Ann
Just as a heads up, our programmers talked with me this morning and it should be fixed for you now!

Again, though, we'll be doing some work on Eden Tube -- we're making a HUGE change that will save y'all some time. So glitches ...
Ok. Thanks for the heads up.
05/02/2012
Total posts: 7
Unique posters: 4