I submitted a Verified review 5 days ago, but it's not published?

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I submitted a Verified review 5 days ago, but it's not published?

Spiking Glue Spiking Glue
Bonez black graduated double
Related to: 
I know there's some massive turn around and drama going on right now, but I just want to be sure nothing's wrong with my review.

I submitted a review for the Bonez black graduated double (link ) about 5 days ago, and it's been sitting there in Not Published ever since. This is unusual for me, normally my reviews go out within 24 hours.

Is this delay because of the staff change? Or have I slipped through the cracks, somehow? And who do I message if this happens again and I feel like it's been 'too long'?
1 year ago
Spiking Glue Spiking Glue
Oh, crap. Sorry, I didn't mean to post this in a News and Updates forum, when I went to the item and selected a forum to post in, this forum was simply labeled, 'Review Program', I didn't think it'd be an official category.
1 year ago
Victoria (aka 'In the pink') Victoria (aka 'In the pink')
Quote:
Originally posted by Spiking Glue
Oh, crap. Sorry, I didn't mean to post this in a News and Updates forum, when I went to the item and selected a forum to post in, this forum was simply labeled, 'Review Program', I didn't think it'd be an official category.
I have been trying to stay on top of all the reviews - including yours which we received 4 (not 5)days ago. I mention how busy I have been in several of my forum posts including those over the weekend. Please be aware that we do not typically work weekends - so 24 hours or less for publishing a review is unrealistic, especially when it was received after 4pm on Thursday. We have all been dealing with the tremendous task of attending concerns since last week regarding the spreadsheet incident - which is why I worked all weekend but also why, despite the many reviews I did publish, not all are up yet. In the future, you can easily email us - as these are issues for me, the Program Manager. My email is victoria@edenfantasys. com or send me an internal message. If you're worried about slipping through the cracks as you say above, please be direct in communicating with me. Thanks!
1 year ago
Victoria (aka 'In the pink') Victoria (aka 'In the pink')
Quote:
Originally posted by Spiking Glue
Oh, crap. Sorry, I didn't mean to post this in a News and Updates forum, when I went to the item and selected a forum to post in, this forum was simply labeled, 'Review Program', I didn't think it'd be an official category.
and it's published and viewable, btw...
1 year ago
Spiking Glue Spiking Glue
Quote:
Originally posted by Victoria (aka 'In the pink')
I have been trying to stay on top of all the reviews - including yours which we received 4 (not 5)days ago. I mention how busy I have been in several of my forum posts including those over the weekend. Please be aware that we do not typically work ... More
Yeah, I know, I just wanted to ask because it was atypical for my reviews. I didn't really care when it went up, I just wanted to be sure nothing weird went down. That's why I gently mentioned I knew stuff was happening in my first sentence. Smile You could have just left it in queue if you wanted and just told me, "We've got it! Just backlogged!", so thank you for that little bump. Big smile

I got my date by checking my blog and reading the post that said, "I write it and upped it", which was on the 19th. It was in the evening, however.
1 year ago
Spiking Glue Spiking Glue
Quote:
Originally posted by Spiking Glue
Yeah, I know, I just wanted to ask because it was atypical for my reviews. I didn't really care when it went up, I just wanted to be sure nothing weird went down. That's why I gently mentioned I knew stuff was happening in my first sentence. [img | ... More
*wrote it* *wrote it* *wrote it*

I seem to be addicted to double posting today. I don't mind typos, but that one made me just sound like an idiot. ><
1 year ago
Drew G Drew G
I just wanted to say Victoria is doing a tremendous job in her first week and I am so happy to have her here with me at Eden Fantasys as we both enter our second week on the team. I look forward to working with her and all of our community.
1 year ago
DBD DBD
Quote:
Originally posted by Drew G
I just wanted to say Victoria is doing a tremendous job in her first week and I am so happy to have her here with me at Eden Fantasys as we both enter our second week on the team. I look forward to working with her and all of our community.
You both are working your butts off, and doing fantastic! Welcome.
1 year ago
Sleeping Dreamer Sleeping Dreamer
I'm curious about this as well. I submitted a review for the 'description program' a while ago-- the masturazor-- and I'm curious why it hasn't shown up. I completely understand that you have your hands full Smile but I'm just wondering if it hasn't shown up because it's not going to be offered on the site seeing as my review was not a very positive one.
1 year ago
Victoria (aka 'In the pink') Victoria (aka 'In the pink')
Quote:
Originally posted by Sleeping Dreamer
I'm curious about this as well. I submitted a review for the 'description program' a while ago-- the masturazor-- and I'm curious why it hasn't shown up. I completely understand that you have your hands full [img | ... More
I approved it a few days ago and it has moved on down the pike...Description Reviews are handled differently than Assigned or Not Assigned Reviews.

Just be patient - we are a small staff handling a big company. Posting countless threads about these things is ineffective because instead of checking our email and dealing with questions there, we have to sift through redundant threads. Again, I encourage everyone to send actual messages to us.
1 year ago
Sleeping Dreamer Sleeping Dreamer
Quote:
Originally posted by Victoria (aka 'In the pink')
I approved it a few days ago and it has moved on down the pike...Description Reviews are handled differently than Assigned or Not Assigned Reviews.

Just be patient - we are a small staff handling a big company. Posting countless threads about ... More
My apologies! The last thing I want to do is create extra work for you guys. Thanks for responding so very quickly though!
1 year ago
Sir Sir
Quote:
Originally posted by Victoria (aka 'In the pink')
I approved it a few days ago and it has moved on down the pike...Description Reviews are handled differently than Assigned or Not Assigned Reviews.

Just be patient - we are a small staff handling a big company. Posting countless threads about ... More
I wanted to know about that, actually -- the entire thing is showing that everyone's reviews are verified, which isn't the case for most of them. Is something changing on Edenfantasys? Are they cutting the regular reviews and just making them all verified? Thank a lot!
1 year ago
Total posts: 12