#AskEden - Video Reviews

Contributor: Sweet-n-Playful Sweet-n-Playful
When an email request is sent for a video review, should you always hear back, or do you only hear back if approved? I have sent a couple emails and not gotten a response...yet...maybe I'm just impatient, but I figured it wouldn't hurt to ask.
11/11/2012
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Contributor: Loriandhubby Loriandhubby
Quote:
Originally posted by Sweet-n-Playful
When an email request is sent for a video review, should you always hear back, or do you only hear back if approved? I have sent a couple emails and not gotten a response...yet...maybe I'm just impatient, but I figured it wouldn't hurt to ask.
Hello, Carrie Ann always get back to us and lets us know if it is approved or not. When did you send your emails? She usually does not get back to us friday afternoon and she is off over the weekend. then i'm shocked to find some of the Eden staff is working today. So she should get back to you today or tomorrow depending on how bussy today is.

If you don't hear back soon, I would resend the messages. It is possible that she over looked the email.

I hope this helps.
HUGS
11/12/2012
Contributor: Ansley Ansley
Quote:
Originally posted by Loriandhubby
Hello, Carrie Ann always get back to us and lets us know if it is approved or not. When did you send your emails? She usually does not get back to us friday afternoon and she is off over the weekend. then i'm shocked to find some of the Eden ... more
Veteran's day is a Federal holiday, so all of the banks and post offices are closed but pretty much everything else is still up and running.

Carrie Ann has a lot of correspondence to go through on Mondays, so just give her a little bit of time and if she doesn't respond to you by close of tomorrow I'd resend the email.
11/12/2012