If your vibe seems defective, fix it or send it back?

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If your vibe seems defective, fix it or send it back?

kizzl kizzl
If your toy was making a noise other than that which it was supposed to, would you fiddle with it before you diddled with it? What if a seam was irritating? Would you sand it down and buff it before... well, you know buff rhymes with muff!
Your vibe works hard to get you off, how hard would you work for you vibe?
Answers (public voting - your screen name will appear in the results):
No! Send it back!
DesertIsland , hyperballad , acessorie , jacki , Ghost , DeliciousSurprise , The Mother of a SiNner , Missmarc , darthkitt3n , potstickers , HannahPanda , eblossom
12  (75%)
Let me get my tool kit....
Only if it's simple
Chirple , js250 , BlackxxxRose , 12345678
4  (25%)
Total votes: 16
Poll is closed
12/11/2011
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Cherrylane Cherrylane
I'm not sure but I was wondering about this.

I noticed in a shipment I recently received from EF that they had an option for return or refund before 60 days. I'm wondering if that goes for all products? Vibrators? If I purchase a vibe and am horrified by a seam or something, can I send it back saying so with a message and get a refund? Or exchange it for something else?

If whatever is wrong with it is enough to piss me off with the brand will EF let me "exchange" it for something different and let me cover any possible price difference, or would they just replace the offending product?
12/11/2011
kizzl kizzl
Quote:
Originally posted by Cherrylane
I'm not sure but I was wondering about this.

I noticed in a shipment I recently received from EF that they had an option for return or refund before 60 days. I'm wondering if that goes for all products? Vibrators? If I purchase a ...
In my experience, Eden is great about their return, refund, and exchange policies. I had a toy replaced with free shipping after explaining what was defective about it. If it's a higher end toy, some of the manufacturers have warranties up to a few years.
12/11/2011
hyperballad hyperballad
I feel like trying to fix it yourself would void the warranty...
12/11/2011
acessorie acessorie
No because I'm laaaaazzzzzy lol
12/11/2011
Chirple Chirple
If it was something I really could fix, sure. But vibes are so enclosed and I don't have the experience to fiddle with the inner workings, anyway.

So, realistically, I could only fix something cosmetic.
12/12/2011
js250 js250
Cosmetic, fix it. Mechanical, return it. Edens is amazing about returning defunct toys!!
12/12/2011
BlackxxxRose BlackxxxRose
It would depend on what was wrong as to whether or not I'd fix it myself or send it back. If it came defective then I'd send it back without using it.
12/12/2011
Missmarc Missmarc
Quote:
Originally posted by kizzl
If your toy was making a noise other than that which it was supposed to, would you fiddle with it before you diddled with it? What if a seam was irritating? Would you sand it down and buff it before... well, you know buff rhymes with muff!
Your ...
I think trying to fix it yourself might void the warranty. I'd just send it back.
12/12/2011
12345678 12345678
Definitely send it back, imho
12/12/2011
HannahPanda HannahPanda
Send it back, if you try to fix it and break it, then you can't.
02/03/2012
In Between Soliloquies In Between Soliloquies
I'd send it back.
02/03/2012
Total posts: 12
Unique posters: 11