MIMI- tragedy

girl next door girl next door
girl next door
Related to: 
Has anyone experienced their MIMI malfunctioning? Mine just started to act weird and won't turn on now. I really loved mine. Has anyone else has this happen?
02/28/2011
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Tuesday Tuesday
Quote:
Originally posted by girl next door
Has anyone experienced their MIMI malfunctioning? Mine just started to act weird and won't turn on now. I really loved mine. Has anyone else has this happen?
Oh no! Mine works great still. You should contact customer service or maybe JeJoue.
02/28/2011
girl next door girl next door
Quote:
Originally posted by Tuesday
Oh no! Mine works great still. You should contact customer service or maybe JeJoue.
Thanks for the advice! I am just bummed because I loved it and want a new one now. But, I am also bummed because I realized it was one of the last toys I bought from babeland and their customer service is slow. I am trying to be patient so I don't justgo and replace it myself. This was my new go- to vibe, I want it back
03/01/2011
bunny love bunny love
I've had good luck with Babeland customer service. I've had to send back 2 different vibes for different reasons (one random $20 vibe stopped working immediately after I turned it on and the other was an Elastomer Rabbit Habit where the elastomer wasn't properly attached to the body of the vibrator). They were understanding and had an acceptable turn around time both times.

If the Babeland warranty has expired, you should definitely contact JeJoue.
03/01/2011
girl next door girl next door
Quote:
Originally posted by bunny love
I've had good luck with Babeland customer service. I've had to send back 2 different vibes for different reasons (one random $20 vibe stopped working immediately after I turned it on and the other was an Elastomer Rabbit Habit where the ... More
Thankfully I make it just under the wire for the 30 day return policy. So I am going to be patient, which is hard for me and call them tomorrow to work on getting a replacement. I wish it were a toy I didn't like so much then I would be a bit less impatient. But, I am going to try and get a replacement through Babeland. I am glad to hear that they are good with returns. I have only dealt with the customer services on other issues that took a bit of time to resolve. Thanks for all the advice guys! It is much appreciated
03/01/2011
SexyStuff SexyStuff
Oh no!!!
03/01/2011
bunny love bunny love
Yeah, it's a bummer when a favorite toy stops working.

I just mailed my 2nd Elastomer Rabbit Habit to Vibratex because the motor in the shaft broke. I'm a rabbit killer
03/01/2011
tigerkate tigerkate
Did you charge it? I read a review that said there's was malfunctioning a little before/when the battery was low.
03/01/2011
girl next door girl next door
Yea I charged it. But it still was screwed up and when I used it before it malfunctioned it was charged. So I am resigned to the fact that I must have a meeting of the minds with babeland customer service tomorrow.
03/01/2011
Bunnycups Bunnycups
Uh oh. I better try mine quick. When I got my order I was sick with the flu. I'm not 100%, but I'm well enough to see if it works.
I had to return something before that was damaged and Eden made it easy. You shouldn't have any problem returning it for a new MiMi.
03/01/2011
DeliciousSurprise DeliciousSurprise
R.I.P. MiMi the First
03/01/2011
girl next door girl next door
One good thing came out of this. I realized I like Eden Fantasys much better than Babeland and will probably not buy anything else from them. And their shipping just takes too long anyway. So one last interaction and I am done
03/01/2011
girl next door girl next door
Quote:
Originally posted by Bunnycups
Uh oh. I better try mine quick. When I got my order I was sick with the flu. I'm not 100%, but I'm well enough to see if it works.
I had to return something before that was damaged and Eden made it easy. You shouldn't have any ... More
I am sure yours is fine. Most people aside from myself have not really had problems, but I always try to check mine before I get rid of the box or receipt. Even after this hiccup in the road, I am still a huge advocate of the MIMI! So I hope you like yours What color did you go for? And I hope your flu continues to get better
03/01/2011
Jobthingy Jobthingy
Yeah I know mine went a little wonky when it was just about dead (like it turned itself on scaring the ever loving crap out of my cat) but other wise she is good. I would do the exchange for sure.
03/01/2011
Shellz31 Shellz31
Ohhh yikes.
Hopefully the replacement doesn't take too long!
03/01/2011
El-Jaro El-Jaro
Quote:
Originally posted by Jobthingy
Yeah I know mine went a little wonky when it was just about dead (like it turned itself on scaring the ever loving crap out of my cat) but other wise she is good. I would do the exchange for sure.
it kinda sounds mean, but I would've loved to see that!
03/01/2011
girl next door girl next door
Well I'm psyched it was right on the brink of the 30 return period and I can still return it yay! crisis averted. I am just not good at waiting lol
03/01/2011
Eliza Eliza
Quote:
Originally posted by girl next door
Well I'm psyched it was right on the brink of the 30 return period and I can still return it yay! crisis averted. I am just not good at waiting lol
Haha, good things come to those who wait!
03/01/2011
girl next door girl next door
I know I finally get my replacement on Monday
03/10/2011
girl next door girl next door
I finally got it! Yay! I'm so happy now
03/14/2011
HotCouple HotCouple
It's good you got the replacement!
07/14/2011
Lily Bee Lily Bee
Quote:
Originally posted by girl next door
I finally got it! Yay! I'm so happy now
How is your replacement working? Was your experience anything like what just happened with my Mimi?

On only day 4, my Mimi freaked out and died!

Mimi spontaneously skipped through 5 levels while in use and then wouldn't turn off. I tricked it into turning off by plugging it into the charger, even though it was still going strong and plenty charged. Now, Mimi stays lit on or off the charger but doesn't turn on. Dead Mimi = :-(

Obviously, I'm well within Eden Fantasys' 30 day return policy, and will need to send it back. However, I am certainly disappointed and can't help being a little concerned about Mimi randomly starting to vibrate in transit during my return.

I waited patiently for months and read plenty of reviews, so I knew there were weird electrical faults being reported by others, but I'd hoped it was a small minority of defective products compared with all the rave reviews. I wonder how many more are misbehaving. Anyone else experience what I've described?
10/18/2011
girl next door girl next door
Quote:
Originally posted by Lily Bee
How is your replacement working? Was your experience anything like what just happened with my Mimi?

On only day 4, my Mimi freaked out and died!

Mimi spontaneously skipped through 5 levels while in use and then wouldn't turn off. I ... More
I got my new mimi and it works fine now. but your experience is a lot like what happened to mine when it malfunctioned.
01/04/2012
Curiouscat Curiouscat
Glad it works for you now! I've been thinking of getting one, hope mine wont have this problem..
01/04/2012
northstar northstar
Hmm, this is so discouraging. I hate when you narrow down a massive search only to find a malfunction is quite common.
04/19/2012
Total posts: 25
Unique posters: 15