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Dirminxia Dirminxia
Pearl passion please
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Pearl passion please
I was assigned this toy and was told that it would be shipping friday, june 3rd. It has not updated as to whether it has been shipped or not, and my estimated shipment date is Jan 1st. Can i get some clarification please?
06/05/2011
Annemarie Annemarie
It will likely be shipped Monday. EF isn't open on the weekends, so nothing ships out. January 1 is the default estimated ship date.
06/06/2011
JR JR
(EdenFantasys)
If your estimated ship date is Jan 1st, submit a support ticket. That's pretty much an all year thing (unless the order is placed at the end of December).
06/06/2011
Dirminxia Dirminxia
Quote:
Originally posted by JR
If your estimated ship date is Jan 1st, submit a support ticket. That's pretty much an all year thing (unless the order is placed at the end of December).
how do I submit a ticket?
06/06/2011
Sam (aka Jul!a) Sam (aka Jul!a)
Quote:
Originally posted by Dirminxia
how do I submit a ticket?
If you go to Account and scroll down a little bit, it'll be in the side bar on the left. "Support tickets" and then from there you can see any others that might have been created and also create a new one.
06/07/2011
That Man from Mars That Man from Mars
Is it normal for it to show January 1st? I just had a look and noticed mine says the same. I'm not complaining of course.
06/07/2011
Dirminxia Dirminxia
I just got the toy, I believe that the site just isn't updating the date.
06/07/2011
Ilya Ilya
(EdenFantasys)
Hey there,

Just wanted to let you know that this is a known issue and the fix is on the way - currently in testing.
06/08/2011
Total posts: 8
Unique posters: 6