LELO Mia Defects

ToyGurl ToyGurl
ToyGurl
Related to: 
I just wanted to post this because I feel that it is important for everyone to know, especially if you currently own a Mia or just bought a Mia.

LELO has an entire batch of defective Mias. If you read my review, you know a few things about my Mia - and these would be the defects that many people are experiencing.

1. My Mia only lasted two uses. After that it started to die within 10 seconds or so (yet it would still turn on, but continue to just die). Even if it was charged for hours.

2. My Mia overheated with the use of the USB extension, and eventually started to overheat when plugged directly into the laptop/game console. It would also make a slight humming because it would automatically turn itself on while charging.

3. My Mia didn't REALLY charge. Even though it was plugged in, the Mia would not charge correctly. The light would not blink and the power obviously wasn't increasing as after a while the damn thing wouldn't even turn on. I tried numerous ways to fix this, such as plugging it into my husband's game console, or into a wall charge (USB converter).

4. I didn't have all levels of vibration. There should be 9 levels of increasing intense vibration. Then, after those 9 levels there should be 4 or 5 (sorry I forget) levels of pulsations.

5. The lights on the Mia didn't always turn on when I tried to power up the device, and they didn't always blink when going through the levels.



If you have any of the above issues, your LELO Mia is very likely to be a part of the "bad batch" of defected Mias. You can contact LELO directly, or contact EdenFantasys to make a return or get a replacement.



I have spoken to LELO and they did confirm this:

"Dear Sir or Madam;

Thank you for your email.

In regards to the MIA, it seems we have had a batch of MIA's that have this very issue.

However, this has since been rectified and the supplier contacted, we are now carrying out more stringent tests and have charged and run all of the current MIA's we have in stock."



There is a new and improved Mia (black) coming out soon that is said to have none of these defects. It has not reached EdenFantasys yet, but is currently sold at other stores and at LELO's website. The new Mia also comes in the original colors. It is still simply called the "Mia".

It really was a nice toy with some good power for the first two uses that I got out of it. It's a shame that it didn't live past the second use. Thankfully I should be receiving a new one soon!

Yours truly,
SecretToyLover
08/22/2011
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ToyGurl ToyGurl
Quote:
Originally posted by ToyGurl
I just wanted to post this because I feel that it is important for everyone to know, especially if you currently own a Mia or just bought a Mia.

LELO has an entire batch of defective Mias. If you read my review, you know a few things about my ... More
Also, if you need to contact LELO, simply e-mail their customer care:

CustomerCare@Lelo. com

OR

Sumbit a support ticket!
08/22/2011
LELO Customer Care LELO Customer Care
Dear All,

We regret any issues customers have had with the LELO MIA. There were some problems with a limited number of Mia products that have now been resolved, yet if any customer is dissatisfied with their purchase we do encourage them to get in touch with us.

Regarding Mia Black - these improvements have been made in Mia Pink and Mia Deep Rose, with a significant increase in power. Obviously all LELO Pleasure Objects are covered by a 1-year warranty and we are proud to stand by this in each case.

Our USB-charged Mia has been incredibly popular over recent years and we look forward to all customers enjoying this unique lipstick vibe in the future.

Sincerely,

LELO Customer Care Team
09/01/2011
ToyGurl ToyGurl
Quote:
Originally posted by LELO Customer Care
Dear All,

We regret any issues customers have had with the LELO MIA. There were some problems with a limited number of Mia products that have now been resolved, yet if any customer is dissatisfied with their purchase we do encourage them to ... More
Yes, I did speak to LELO and they informed me of these changes. Sorry for not including that in this post. I did, however, include this in my review and video so everyone who reads it will know. Thanks to LELO for being so awesome!
09/01/2011
~LaUr3n~ ~LaUr3n~
Very informative and positively done.
09/01/2011
ToyGurl ToyGurl
Quote:
Originally posted by ~LaUr3n~
Very informative and positively done.
Thanks Lauren. LELO was really awesome about all of this and so was EdenFantasys. One reason why I love both of them. It's good to know that all the Mias have been updated as well.
09/01/2011
winggeddagger winggeddagger
thanks for the heads up. i was thinking about buying Mia but i'll make sure to get the most updated one.
11/01/2011
Love Perpetua Love Perpetua
Thanks for sharing this information with us!
11/26/2011
Jordan B Jordan B
Thanks for the review! I wanted to get one of these for my girlfriend but started looking into and discovered it had some issues. Your review was really useful to me!
12/04/2011
LoveDove LoveDove
Well, I was starting to look at getting one of these - the purple one - and thanks to this, now I know that I should make sure to purchase one that has all the glitches fixed. Thanks so much for posting this!
12/20/2011
Lizzy Lizzy
i own a lelo. Works great. Sorry for your troubles with it.
01/13/2012
Eliza Eliza
Nicely handled. :] Thanks for sharing!
01/13/2012
Brandonn Brandonn
Good info
01/13/2012
vampyroteuthidae vampyroteuthidae
Good to know, I've been thinking about getting one.
01/29/2012
Mia Fey Mia Fey
I have owned a Lelo Mia Deep Rose since last summer and have been so happy with it. While it wasn't one of the defective ones that were having serious issues, it did eventually have some issues holding a charge. I worked with Lelo's Customer Support and they were timely, polite, and professional. They sent me a brand new one and it is pristine (I think it is one of the improved Deep Rose). It was not a hassle at all and their Customer Support department is superb. I cannot praise the Lelo company enough after all the help they have given me. I highly recommend this toy for beginners want to try vibrators or for anyone who wants a discreet and travel friendly vibrator. Mia may not be the most powerful but she is still a ton of fun.
02/04/2012
Total posts: 15
Unique posters: 12