My SO has been locked out of his Eden account for a couple months now, we think for failing to put the right password in too many times, and maybe also from connecting from a different IP than normal. We tried calling the customer service line, but their operating hours don't work well with us, and apparently there was high call volume the first few times we tried. We were eventually able to get through, and were told to email Stormy for support, but every time we've tried that we've gotten a mailer daemon. Looking in to things directly now, it appears there aren't any official admins at the moment.
So my question is, who do we contact to resolve this issue and get my SO's account unlocked and password changed?