Bad luck with orders

Lioncub Lioncub
I don't know if I'm just having bad luck with orders lately or if something is trying to tell me to quit buying so much. Out of the last 5 orders I have had I have had issues with 3 of them.
One order was missing an item, it was reshipped but they used an old tracking number and I never received it the 2nd time, did get a refund in the end.
Next order was a gift and one item never turned on, got store credit for it.
Last order included body mousse which had a broken lid and got all over everything else, luckily it was all packaged in plastic and did not harm anything. I'm not even going to submit a support ticket on this one.

Customer service has been extremely awesome, I just feel like a whiner or that they will think I'm a scammer having to submit so many tickets in such a short amount of time. In 3+ years I have only ever had a handful of support tickets but nothing like this.
02/02/2014
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BlackOrchid BlackOrchid
Uhh, go ahead and submit that ticket. I'm sure they will be understanding!
02/03/2014
wrecklesswords wrecklesswords
I agree with Orchid, submit a ticket for it! I know they will do what they can for you.

My second order of this year is touring the country at the moment! Definitely the POs fault at this point.
02/03/2014
Lioncub Lioncub
Gotta love the PO LOL
02/04/2014
wrecklesswords wrecklesswords
Quote:
Originally posted by Lioncub
Gotta love the PO LOL
Right?! They like to take their time sometimes.

One time I ordered a greyhound bus ticket online, ordered it well in advance and it didn't come for THREE months.
02/04/2014
Total posts: 5
Unique posters: 3