Rating reviews

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Rating reviews

Airlia Airlia
I had never realised before (because I don't rate my reviews) but no matter how many people rank my reviews useful or extremely useful there's always one person rating it completely useless. Sometimes I wonder at the logic behind the rating if 20 something people get something from the reviews while 1 person seems to have some chip on their shoulder.

Does it have to be anonymous? Or can there be some reasoning behind the ratings? Or am I just completely retarded?
11/07/2008
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Not Here Anymore f/k/a Happy Lady Not Here Anymore f/k/a Happy Lady
Quote:
Originally posted by Airlia
I had never realised before (because I don't rate my reviews) but no matter how many people rank my reviews useful or extremely useful there's always one person rating it completely useless. Sometimes I wonder at the logic behind the rating ...
I agree! It would be nice to see what element of my review caused someone to hit that "Completely useless" rating so that I can make my reviews more useful. Also, I don't think you should be able to rate a review unless you are a logged in member of EF. Your account information would not be linked to your rating, but that would keep random people from hopping by the website and giving low ratings as some type of game.
11/07/2008
~sexxxational ~sexxxational
Quote:
Originally posted by Not Here Anymore f/k/a Happy Lady
I agree! It would be nice to see what element of my review caused someone to hit that "Completely useless" rating so that I can make my reviews more useful. Also, I don't think you should be able to rate a review unless you are a logged ...
I agree! I fret when someone finds any of my reviews less than helpful because I want to do as best as I can and I don't know what I did wrong if someone just clicks a button and doesn't comment. I think one way to help prevent nonconstructive criticism would be to have an optional comment box when you go to rate. That way, your rating would be posted along with an anonymous reason for it.
11/07/2008
Airlia Airlia
Quote:
Originally posted by ~sexxxational
I agree! I fret when someone finds any of my reviews less than helpful because I want to do as best as I can and I don't know what I did wrong if someone just clicks a button and doesn't comment. I think one way to help prevent ...
I prefer the comments - because good or bad it allows me to change my future reviews. A little button isn't going to help me provide better information next time round!

Oh and I agree I fret too
11/07/2008
Dragon Dragon
Actually non reviewers SHOULD get to rate reviews. Presumably they are customers. That's the point of Eden in the end. Making a brief comment mandatory to actually accept the review ranking should be considered. "Please help the reviewer understand why you didn't like this review, but leaving a brief comment. It will not be posted on the site."

But in general, I wouldn't worry about it. I sometimes rate reviews as nothing higher than "somewhat useful" because they are informative and just boring.
11/07/2008
Adriana Ravenlust Adriana Ravenlust
Hmm. I udnerstand how this can be frustrating though I don't know if it should be required for people to log in. What if it was just a vote from a random shopper? That could discourage some visitors, I think.

But Sienna, I just checked your reviews and it seems only the books have poor ratings like that so I wouldn't worry too much. In fact, I am extremely picky but thought your review of "Safe Word" was very well done and the inclusion of some writing is really helpful as well.

Perhaps some people didn't like your mention of Sade? (Although the word is attributed to him, many BDSM practitioners feel he was working on the abuse and insanity side of things). I think I'm grasping as straws with that one. LOL

Really, though. They're good reviews so I wouldn't worry about it too much. You cannot please everyone and it is a little annoying but obviously the majority felt it was useful.
11/07/2008
Airlia Airlia
Quote:
Originally posted by Adriana Ravenlust
Hmm. I udnerstand how this can be frustrating though I don't know if it should be required for people to log in. What if it was just a vote from a random shopper? That could discourage some visitors, I think.

But Sienna, I just checked ...
I also think when a shoppper wants information and sees a review is only 'somewhat useful' they won't bother with some valid information.

As for my reviews thank you! Safe Word was a hard one, because I used it as an entrance to S&M and had no real idea of pony play and such.

But I looked at other reviews and some that were really well written, informative etc just weren't ranked high enough. Like I said no logic, and maybe a bias of THEIR personal experience with the item (just a thought.)
11/07/2008
Beautiful Dreamer Beautiful Dreamer
I love the suggestion about leaving an anonymous comment, if wanted. If they really thought it was useless, I'd like to know why so I can fix it. A private anonymous comment just telling me what to improve (even if they liked it) would also be pretty awesome.
11/07/2008
Dragon Dragon
I think anonymous comments are important. I just read a review from someone with very few reviews. It was all about why her and her partner didn't like the product. There was nothing about the product itself, safety, smell or cleaning, etc. I thought the review sucked. Yet, she doesn't have a lot of experience either. I thought about a comment that would suggest what the review needed to improve. Then I thought twice. I've had too much experience with people reacting negatively in a number of ways. I don't know this person- at all. She could take a suggestion in a negative way, and leave negative remarks on many of my reviews. (Part of the problem with the current system- builds toward neutrality or friend support networks, not reality.)

I ended up just asking a simple question, but it's not always possible to take review information and ask a question.
11/07/2008
Adriana Ravenlust Adriana Ravenlust
Hmm. I think I missed the part about anonymous commenting. That could be an interesting option.

Although, I think somewhat useful means it's worth reading. In the end, I suppose it's up to the shopper to read the review.
11/07/2008
Dragon Dragon
Quote:
Originally posted by Adriana Ravenlust
Hmm. I think I missed the part about anonymous commenting. That could be an interesting option.

Although, I think somewhat useful means it's worth reading. In the end, I suppose it's up to the shopper to read the review.
I agree. In my mind "somewhat useful" means worth reading, just not great or exciting.
11/07/2008
Lynx Lady Lynx Lady
As a fairly new reviewer I'd love to have an anonymous comment system to help me learn what people want to learn from a review. I don't think people should have to be logged in to comment, but they should be presented with a space for a comment when the click to rate a review.
11/07/2008
Bulma Bulma
Doesn't usefulness apply to if the review is useful, not if it is entertaining? I can't bring myself to rate a extremely well written and funny review as "extremely useful" when it includes little or no actual info about the product. It is nice to read witty reviews, but I prefer to learn about the toy as I'm not there just for entertainment. I don't think we write the reviews to make shoppers laugh, or to turn them on. I feel the purpose of a review is to give a shopper enough detail about it that they can make an informed purchase they feel good about and won't end up regretting. The review ratings are meant to rate the "usefulness" of the review, not the "eroticism" or "entertainment" value of the reviews. If eden wanted people to rate those things, then they would change the wording of the ratings. If I think a review is particularly funny or hot, I include a comment about that in the comments section.

As far as why the out of place "not useful at all" ratings...I think it happens to most people. I've got one on nearly every review I've done. It is annoying as hell, but I think most everyone can see past the few bad ratings that are out of place. There has been talk about this for a few months now, and I was assured by eden that they are looking into making comments for negative votes mandatory while remaining anonymous. I think leaving comments on poorly written reviews in important. I don't come out and say "wow, what a pile of stinking poo!!" but I do leave comments asking details that were left out, even if I personally know the answer. Say nothing is mentioned about lube use, I will leave a comment asking what lubes are safe to use with that toy. While I already know the answer, many shoppers may not. It gets kinda old leaving comments like "this toy isn't safe for anal play" or "make sure you use a condom on that between partners" but it is something that should be included and there are still many people out there who honestly don't know any better yet. Just think of how many people we are saving from getting toys lost up their bums!
11/07/2008
Spiking Glue Spiking Glue
Quote:
Originally posted by Bulma
Doesn't usefulness apply to if the review is useful, not if it is entertaining? I can't bring myself to rate a extremely well written and funny review as "extremely useful" when it includes little or no actual info about the ...
Well, gotta second Bulma.

I've seen some really well written....indeed, enviably well written, reviews fail to include enough info a bout the toy. Sure, I enjoyed the read, and possibly greatly enjoyed the read, and I understand THEY enjoy/loathe the toy in question, but if all they're doing is creatively declaring opinions, I don't see that they deserve an 'extremely useful' vote. After all, sex toys are an extremely 'to each their own' sort of market.

I don't often rate a review 'extremely useful', or 'not useful at all'. They are two polar oppisites that don't often exist, while obviously trying my hardest to attain one and avoid the other.
11/08/2008
Backseat Boohoo Backseat Boohoo
Quote:
Originally posted by Spiking Glue
Well, gotta second Bulma.

I've seen some really well written....indeed, enviably well written, reviews fail to include enough info a bout the toy. Sure, I enjoyed the read, and possibly greatly enjoyed the read, and I understand THEY ...
Ditto. You can make it kind of humorous, but please leave the funny personal story for the experience section. I want basic facts in the review body; otherwise, I'm not gleaning much from your review!
11/08/2008
Spiking Glue Spiking Glue
Also, don't worry about the random votes. It just happens, it's a product of dealing with the public. Take a look at the majority votes, realize that they are your target audience, shrug at the weirdly random votes, and move on. You'll be happier for it.

(( I wish I could take my own advice! ))
11/08/2008
Liz2 Liz2
I do what the pros do in evaluating ratings; I just discount the lowest and the highest and I get a better idea of the overall picture.
Also some people will immed. vote, "not useful" if they per chance come upon a product that they would never use themselves.. Anal toys and strap on harnesses come to mind.
11/08/2008
Dragon Dragon
Quote:
Originally posted by Backseat Boohoo
Ditto. You can make it kind of humorous, but please leave the funny personal story for the experience section. I want basic facts in the review body; otherwise, I'm not gleaning much from your review!
Older reviews didn't have the option for an experience section. I know there is at least one review of mine that I want to rewrite and do just that. It takes a certain amount of time to go back to each old review though.
11/08/2008
Backseat Boohoo Backseat Boohoo
Quote:
Originally posted by Dragon
Older reviews didn't have the option for an experience section. I know there is at least one review of mine that I want to rewrite and do just that. It takes a certain amount of time to go back to each old review though.
I don't really rate old reviews, to be honest. I go to the "sex toy reviews" section once or twice a day, read through things, and rate them as they are posted. So I think most of you oldbies are safe. =)
11/08/2008
Snappy Snappy
I think that sometimes people rate a review based on their opinion of the product, not the review. If they love the product, the review has a "halo" and if they hate the product, its review gets a low rating.
11/08/2008
Nashville Nashville
I have personal reviews I LOVE that have like 20 or 30 incredibly useful ratings and they get 1, 2 or 3 "not useful at alls". I cringe but then I breathe and I actually go back to include as a comment or in my review body "For those that have rated this as not useful is there anything specific about this toy I can elaborate on for a better understanding of how it works, etc?"
11/09/2008
Betty Rocket Betty Rocket
I hate to say this, but in the interest of all involved I will lend my observations.

I think their is an element of snark flowing around eden lately. For example, someone low-balling person's reviews just to be a jerk.

Just keep in mind that when you put things on the intenet for folks, there will always be a jerk or naysayer around. You folks keep up the good work and never mind the nonsense.


11/09/2008
Beautiful Dreamer Beautiful Dreamer
Quote:
Originally posted by Betty Rocket
I hate to say this, but in the interest of all involved I will lend my observations.

I think their is an element of snark flowing around eden lately. For example, someone low-balling person's reviews just to be a jerk.

Just keep in ...
Raises a glass.
11/09/2008
Backseat Boohoo Backseat Boohoo
Quote:
Originally posted by Beautiful Dreamer
Raises a glass.
Fuck that, raise the whole bottle!
11/09/2008
Betty Rocket Betty Rocket
Boohoo-I love it when you say dirty werdz
11/10/2008
Oggins Oggins
I agree with everyone so far. It's true, as Betty Rocket stated, there is always going to be a naysayer
11/10/2008
Oggins Oggins
Quote:
Originally posted by Oggins
I agree with everyone so far. It's true, as Betty Rocket stated, there is always going to be a naysayer
Well that sucks.....my post was eaten.....

Betty Rocket is right.....there is always going to be a jerk out there who gets a kick out of voting reviews as totally useless. Who knows why.....maybe they are jealous, maybe they have pms or maybe their reviews suck so they want everyone else's to suck too....who knows. I don't think there are many reviewers on here.....if any at all......who haven't received at least one of these undeserved votes. I just keep in mind that I'm not alone in this and that we all have this problem! Keep up the good work everyone! =)
11/10/2008
ajlq ajlq
Quote:
Originally posted by Airlia
I had never realised before (because I don't rate my reviews) but no matter how many people rank my reviews useful or extremely useful there's always one person rating it completely useless. Sometimes I wonder at the logic behind the rating ...
Remember, our ranking is graded on a curve and the lion's share of the score is how useful our review is ranked...if some reviewer wanted to raise their own score, all they'd have to do is go through a bunch of reviews and rate them poorly, whether logged in or not, and it might elevate them on the curve. I've noticed a lot of unnecessarily rude comments lately, not constructive criticisms but just snarky remarks...since reviewers also get ranked based on number of comments, it seems like another potential way for them to raise their score.

I feel like negative comments should not garner points nor be publicly posted, but rather should be emailed privately to the reviewer. That way if there are some salient points in there, some helpful criticisms, then we can benefit from them, but people being jerks won't be rewarded. It could be entered like ebay feedback, with a check for Positive/Neutral/Negat ive and should they check positive or neutral, then right something rude, we could have the ability to remove the comment from our review, just like dismissing posts from a blog. I don't see how anyone on the community benefits from negativity!
02/07/2010
Jul!a Jul!a
Quote:
Originally posted by ajlq
Remember, our ranking is graded on a curve and the lion's share of the score is how useful our review is ranked...if some reviewer wanted to raise their own score, all they'd have to do is go through a bunch of reviews and rate them poorly, ...
Is it still possible to vote without being logged in since the voting tells you who it was?


But with the negative comments I think there should be something like not quite a grace period, but a chance for the reviewer to take the comments into consideration and make any changes that might be necessary before the whole world sees the comment. Or for the few people who just like to write nasty comments, it could get taken care of privately rather than everybody who reads the review jumping in to give their $.02, because I've seen that and it's distracting to try and sort through comments, because I like to read them.

I feel like I've been rambling, sorry
02/09/2010
Michelle Menace Michelle Menace
I know if I were to rate someones review a poor rating, I would also leave a comment explaining why I thought it wasn't good etc. I love reading the reviews and rating. I find myself reading/rating reviews even after I'm done getting points for the day, because I enjoy reading them. Especially the funny ones I also love seeing the different writing styles etc. I'm still pretty new to this site, so there's soooo many reviews that I haven't read before, and with new ones added everyday I don't think I'll ever run out of reviews to read! I love this site
02/18/2011
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