Trouble signing up for review program! The verification code won't send to email.

kendra30752 kendra30752
OK, my sister has heard me raving about EF for so long now and when I recieved one of the toys I purchased today she was over visiting me and decided to sign up for the program after a purchase she made online. The thing is, when she was verifying her email, the code won't show up in her email. I told her to use a different email address in case hers was wrong and it still won't send. She's tried re-sending and everything.

Is it because she had just placed an order or what can she do? Since she wasn't able to go through with her account and post her question here due to not being able to verify her email, I decided I'd ask on the forums from my account.

Can anybody help? Does the E-mail just take 24 hours to show up or something?

Thanks for any help!
08/22/2011
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Ansley Ansley
Mine was in my spam folder and it showed up immediately. I've had to verify it a handful of times in the past, but it seems others have had issues with placing orders and their email address not being accepted. If it's not there by tomorrow, then I would submit a support ticket.
08/22/2011
Jul!a Jul!a
Definitely have her check her spam folder, 99% of the time that's where they end up it seems like. If it isn't there, then go ahead and submit the ticket.
08/22/2011
Ryuson Ryuson
I agree about the spam thing, and if that doesn't work I'd submit a support ticket!
08/22/2011
Jul!a Jul!a
I guess there was also a problem with emails not sending for a while. I wasn't getting notifications for a few hours yesterday at least, so check and see if it's there now
08/23/2011
Total posts: 5
Unique posters: 4