I've now reviewed a few different products (i.e., cock rings, penis pumps, and even a thong) made by Cal Exotics and every time I do, I notice that they provide a product registration link. When I first noticed this, I thought it was really funny (register a cock ring?!?!), now I just think it's plain bizarre. What do you think?
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Would you complete an online product registration for a cock ring?
Quote:
Registering a cock ring? Really? That is new. I don't know, I only register stuff that I HAVE to in order to use. Like computer games.
Originally posted by
B8trDude
I've now reviewed a few different products (i.e., cock rings, penis pumps, and even a thong) made by Cal Exotics and every time I do, I notice that they provide a product registration link. When I first noticed this, I thought it was really funny
...
I've now reviewed a few different products (i.e., cock rings, penis pumps, and even a thong) made by Cal Exotics and every time I do, I notice that they provide a product registration link. When I first noticed this, I thought it was really funny (register a cock ring?!?!), now I just think it's plain bizarre. What do you think?
11/21/2010
I'd register an expensive vibrating cock ring, like my LELO Tor (which I actually HAVE registered on LELO's website!). That is the only cock ring we currently have. If I happen to purchase another really expensive one (even one without a vibrator) and there was a lifetime guarantee on it (like Vixen Creations VixSkin dildos do), then I would register it. But for something relatively inexpensive with a relatively short expected lifespan, then I wouldn't.
11/21/2010
I'm horrible about remembering to register anything, let alone sex toys. But, let's say I wasn't and that I normally did register my things like appliances and such... I wouldn't register anything cheap, especially the ones that require you to send in like $10.00 to get it fixed or replaced..it's just not worth it I don't think. But expensive items, yes definitely.
11/21/2010
Quote:
Yeah, Victor, REALLY. If you follow the link I provided, you'll see that they also ask you for information like your income - just to register a cock ring! Bizarre, I know!
Originally posted by
Viktor Vysheslav Malkin
Registering a cock ring? Really? That is new. I don't know, I only register stuff that I HAVE to in order to use. Like computer games.
11/21/2010
Quote:
Well, it may seem silly to yo, but from a manufacturer's perspective, we allow everyone purchasing any of our products to register for Warranty. You would be surprised at the variety of product returns we get on a weekly basis...we don't ask how it either malfunctioned, or broke...our main concern is a satisfied user. So...we made a conscious decision years ago to allow any product to be covered under Warranty. Specifically with cock rings...or erection enhancers as we like to call them ...sometimes, depending on how it was pulled from the mold, it may have a weak spot inside the material itself, causing the item to split or break. Keep in mind, we ship over 2 million items a month, so even a very small % of defective products (well under 1%) amounts to a whole lot of customer service. It may seem "funny" to some people, but to a consumer who has a ring crack or break, it isn't.
Originally posted by
B8trDude
I've now reviewed a few different products (i.e., cock rings, penis pumps, and even a thong) made by Cal Exotics and every time I do, I notice that they provide a product registration link. When I first noticed this, I thought it was really funny
...
I've now reviewed a few different products (i.e., cock rings, penis pumps, and even a thong) made by Cal Exotics and every time I do, I notice that they provide a product registration link. When I first noticed this, I thought it was really funny (register a cock ring?!?!), now I just think it's plain bizarre. What do you think?
11/22/2010
Quote:
Inexpensive is a relative term...especially in this economy. Any "unhappy customer" is someone who will not become a repeat customer. We try our best regardless of cost to satisfy everyone.
Originally posted by
Kayla
Not for a Doc Johnson product or anything inexpensive, but if it was an expensive sex toy, I'd consider registering the product. It also would depend on what you receive for registering. If there was a percent-off coupon or something, I'd be
...
Not for a Doc Johnson product or anything inexpensive, but if it was an expensive sex toy, I'd consider registering the product. It also would depend on what you receive for registering. If there was a percent-off coupon or something, I'd be likely to consider it too.
11/22/2010
Quote:
Surprising that a lot of people don't register...we only get about 1000 a month, so compared to what ships from here, it is miniscule. I do understand that some people are afraid that their name will be shared (me too). I can assure everyone that Cal Exotics does not use any information other than to replace defective products.
Originally posted by
namelesschaos
I voted other just because I don't register non-sex toys so it less about me not registering a cock ring as me not really registering much of anything.
11/22/2010
Quote:
Makes sense to me!
Originally posted by
Selective Sensualist
I'd register an expensive vibrating cock ring, like my LELO Tor (which I actually HAVE registered on LELO's website!). That is the only cock ring we currently have. If I happen to purchase another really expensive one (even one without a
...
I'd register an expensive vibrating cock ring, like my LELO Tor (which I actually HAVE registered on LELO's website!). That is the only cock ring we currently have. If I happen to purchase another really expensive one (even one without a vibrator) and there was a lifetime guarantee on it (like Vixen Creations VixSkin dildos do), then I would register it. But for something relatively inexpensive with a relatively short expected lifespan, then I wouldn't.
11/22/2010
Quote:
We like the opportunity to know who our customers are...and questions are the only way we can extrapolate data that helps us make new and better products. Income and other data helps us know mour audience in general.
Originally posted by
B8trDude
Yeah, Victor, REALLY. If you follow the link I provided, you'll see that they also ask you for information like your income - just to register a cock ring! Bizarre, I know!
11/22/2010
Quote:
You ship over 2 MILLION toys a month?! There must be a lot of happy people out there I still can't see registering everyday, run-of-the-mill cock rings (er, "erection enhancers") though. Perhaps expensive items but not something as mundane as an ordinary cock ring.
Originally posted by
Al Bloom
Well, it may seem silly to yo, but from a manufacturer's perspective, we allow everyone purchasing any of our products to register for Warranty. You would be surprised at the variety of product returns we get on a weekly basis...we don't ask
...
Well, it may seem silly to yo, but from a manufacturer's perspective, we allow everyone purchasing any of our products to register for Warranty. You would be surprised at the variety of product returns we get on a weekly basis...we don't ask how it either malfunctioned, or broke...our main concern is a satisfied user. So...we made a conscious decision years ago to allow any product to be covered under Warranty. Specifically with cock rings...or erection enhancers as we like to call them ...sometimes, depending on how it was pulled from the mold, it may have a weak spot inside the material itself, causing the item to split or break. Keep in mind, we ship over 2 million items a month, so even a very small % of defective products (well under 1%) amounts to a whole lot of customer service. It may seem "funny" to some people, but to a consumer who has a ring crack or break, it isn't.
Regardless, I bet your customer service people must have a good time - they must get all kinds of interesting questions
11/26/2010
Quote:
Thank you for the response, Al! I just now revisited this thread and am so impressed that you responded to everyone.
Originally posted by
Al Bloom
Makes sense to me!
I guess it would certainly pay off to register anything you had the opportunity to register, just in case (as you've said) you happen to purchase something with a design flaw -- inexpensive or not. Who wants to waste even $15 on something that breaks during (or even before) the first use due to a weakness in the casting mold?
11/26/2010
Quote:
Thank you, I agree. Costs nothing, your name is secure. Hope everyone had a great holiday! Al
Originally posted by
Selective Sensualist
Thank you for the response, Al! I just now revisited this thread and am so impressed that you responded to everyone.
I guess it would certainly pay off to register anything you had the opportunity to register, just in case (as you've ...
I guess it would certainly pay off to register anything you had the opportunity to register, just in case (as you've ...
Thank you for the response, Al! I just now revisited this thread and am so impressed that you responded to everyone.
I guess it would certainly pay off to register anything you had the opportunity to register, just in case (as you've said) you happen to purchase something with a design flaw -- inexpensive or not. Who wants to waste even $15 on something that breaks during (or even before) the first use due to a weakness in the casting mold?
I guess it would certainly pay off to register anything you had the opportunity to register, just in case (as you've said) you happen to purchase something with a design flaw -- inexpensive or not. Who wants to waste even $15 on something that breaks during (or even before) the first use due to a weakness in the casting mold?
11/29/2010
Quote:
Also...it's hard to "decide" what gets a warranty and what doesn't. We put out a lot of new releases every year, so we found it better to put the warranty on all, rather that pick and choose...it's really hard, especially in today's economy, to tell a consumer that their purchase is not important enough for us to stand behind the item, regardless of what they paid for it. To them, it is important, and we feel the same way. We just feel it's the right thing to do. Al
Originally posted by
CafeSabroso
Wow, great to get an opinion direct from a manufacturer. Neat info!
12/06/2010
Quote:
If it was an expensive cock ring that we like a lot I'd register it. If it's just a throw away then it's not worth the effort.
Originally posted by
B8trDude
I've now reviewed a few different products (i.e., cock rings, penis pumps, and even a thong) made by Cal Exotics and every time I do, I notice that they provide a product registration link. When I first noticed this, I thought it was really funny
...
I've now reviewed a few different products (i.e., cock rings, penis pumps, and even a thong) made by Cal Exotics and every time I do, I notice that they provide a product registration link. When I first noticed this, I thought it was really funny (register a cock ring?!?!), now I just think it's plain bizarre. What do you think?
12/16/2010
Quote:
Good thought, but regardless of the cost, we still stand behind whatever product we sell/manufacture. Our Custome Service company, link is not authorized to differentiate between price points...their mission is to keep the customer satisfied and our brand trusted. happy Holidays to everyone!
Originally posted by
Airen Wolf
If it was an expensive cock ring that we like a lot I'd register it. If it's just a throw away then it's not worth the effort.
12/17/2010
